33-9031.00

Gambling Surveillance Officers & Gambling Investigators

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

Career Cluster:Public Service & Safety
Job Family:Protective Service
Job Zone:Job Zone Two: Some Preparation Needed
Industry:Accommodation and Food Services
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Technology Tools

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word

Key Tasks

  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.
  • Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
  • Develop and maintain log of surveillance observations.
  • Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
  • Review video surveillance footage.
  • Act as oversight or security agents for management or customers.
  • Supervise or train surveillance observers.

Skills

Monitoring
78%
Critical Thinking
69%
Speaking
66%
Judgment and Decision Making
60%
Reading Comprehension
56%
Active Listening
56%
Active Learning
53%
Social Perceptiveness
53%
Writing
53%
Instructing
50%
Complex Problem Solving
50%
Coordination
47%
Time Management
47%
Service Orientation
41%
Management of Personnel Resources
41%
Systems Analysis
38%
Persuasion
38%
Learning Strategies
38%
Negotiation
35%
Operations Monitoring
35%
Systems Evaluation
35%
Quality Control Analysis
31%
Mathematics
28%
Operation and Control
25%
Troubleshooting
19%
Management of Material Resources
16%
Management of Financial Resources
16%
Technology Design
16%
Operations Analysis
13%
Programming
10%
Repairing
6%
Science
6%
Installation
0%
Equipment Selection
0%
Equipment Maintenance
0%

Knowledge

English Language
82%
Public Safety and Security
76%
Computers and Electronics
67%
Mathematics
66%
Administrative
64%
Education and Training
59%
Customer and Personal Service
57%
Administration and Management
56%
Telecommunications
46%
Psychology
45%
Law and Government
44%
Communications and Media
38%
Personnel and Human Resources
36%
Economics and Accounting
29%
Engineering and Technology
27%
Mechanical
26%
Production and Processing
25%
Sociology and Anthropology
20%
Design
20%
Philosophy and Theology
17%
Sales and Marketing
15%
Geography
13%
Physics
10%
Medicine and Dentistry
8%
Foreign Language
7%
Therapy and Counseling
6%
Building and Construction
4%
Food Production
4%
Biology
3%
Transportation
3%
Chemistry
3%
History and Archeology
1%
Fine Arts
1%

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Abilities

Problem Sensitivity
81%
Far Vision
75%
Selective Attention
75%
Oral Comprehension
72%
Near Vision
69%
Inductive Reasoning
69%
Written Expression
69%
Oral Expression
66%
Flexibility of Closure
66%
Deductive Reasoning
63%
Perceptual Speed
60%
Speech Clarity
56%
Speech Recognition
56%
Written Comprehension
53%
Time Sharing
53%
Information Ordering
53%
Speed of Closure
53%
Category Flexibility
47%
Visual Color Discrimination
35%
Visualization
31%
Auditory Attention
31%
Fluency of Ideas
31%
Mathematical Reasoning
28%
Finger Dexterity
28%
Control Precision
28%
Memorization
28%
Number Facility
28%
Originality
28%
Hearing Sensitivity
25%
Arm-Hand Steadiness
25%
Depth Perception
25%
Trunk Strength
25%
Manual Dexterity
25%
Static Strength
22%
Extent Flexibility
19%
Stamina
19%
Explosive Strength
19%
Wrist-Finger Speed
19%
Response Orientation
19%
Reaction Time
16%
Gross Body Equilibrium
16%
Peripheral Vision
16%
Multilimb Coordination
16%
Dynamic Strength
16%
Gross Body Coordination
13%
Spatial Orientation
10%
Speed of Limb Movement
10%
Night Vision
6%
Sound Localization
0%
Glare Sensitivity
0%
Rate Control
0%
Dynamic Flexibility
0%

Work Activities

Documenting/Recording Information
95%
Working with Computers
91%
Getting Information
90%
Monitoring Processes, Materials, or Surroundings
90%
Communicating with Supervisors, Peers, or Subordinates
90%
Identifying Objects, Actions, and Events
89%
Updating and Using Relevant Knowledge
85%
Making Decisions and Solving Problems
81%
Evaluating Information to Determine Compliance with Standards
81%
Processing Information
77%
Organizing, Planning, and Prioritizing Work
74%
Judging the Qualities of Objects, Services, or People
73%
Interpreting the Meaning of Information for Others
71%
Analyzing Data or Information
71%
Inspecting Equipment, Structures, or Materials
71%
Training and Teaching Others
69%
Establishing and Maintaining Interpersonal Relationships
65%
Coaching and Developing Others
61%
Estimating the Quantifiable Characteristics of Products, Events, or Information
61%
Communicating with People Outside the Organization
60%
Coordinating the Work and Activities of Others
58%
Thinking Creatively
58%
Performing Administrative Activities
57%
Scheduling Work and Activities
56%
Developing Objectives and Strategies
53%
Providing Consultation and Advice to Others
52%
Resolving Conflicts and Negotiating with Others
50%
Developing and Building Teams
49%
Guiding, Directing, and Motivating Subordinates
47%
Assisting and Caring for Others
46%
Handling and Moving Objects
41%
Controlling Machines and Processes
35%
Performing General Physical Activities
35%
Monitoring and Controlling Resources
32%
Repairing and Maintaining Electronic Equipment
31%
Performing for or Working Directly with the Public
28%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
26%
Staffing Organizational Units
22%
Operating Vehicles, Mechanized Devices, or Equipment
16%
Repairing and Maintaining Mechanical Equipment
14%
Selling or Influencing Others
10%

Work Context

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

99%

Telephone Conversations

How often do you have telephone conversations in this job?

97%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

96%

Spend Time Sitting

How much does this job require sitting?

94%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

93%

E-Mail

How frequently does your job require you to use E-mail?

92%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

91%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

91%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

88%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

87%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

86%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

86%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

85%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

78%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

74%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

72%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

69%

Written Letters and Memos

How frequently does your job require written letters and memos?

67%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

66%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

61%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

61%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

60%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

60%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

58%

Duration of Typical Work Week

Number of hours typically worked in one week.

55%

Time Pressure

How often does this job require the worker to meet strict deadlines?

54%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

49%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

44%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

39%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

31%

Degree of Automation

How automated is the job?

29%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

29%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

28%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

28%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

24%

Spend Time Walking or Running

How much does this job require walking or running?

23%

Spend Time Standing

How much does this job require standing?

21%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

20%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

19%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

19%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

17%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

16%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

16%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

14%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

14%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

14%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

14%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

12%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

12%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

11%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

11%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

11%

Exposed to Radiation

How often does this job require exposure to radiation?

10%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

10%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

10%

Exposed to High Places

How often does this job require exposure to high places?

6%

Work Schedules

How regular are the work schedules for this job?

2%

Education

High school diploma or equivalent

84%

Post-secondary certificate

6%

Associate's degree

5%

Interests

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

77

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

64

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

54

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

20

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

19

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

0

Work Styles

Integrity
98%
Attention to Detail
89%
Dependability
88%
Cautiousness
85%
Self-Control
74%
Stress Tolerance
66%
Perseverance
52%
Tolerance for Ambiguity
43%
Self-Confidence
37%
Adaptability
34%
Social Orientation
32%
Achievement Orientation
30%
Intellectual Curiosity
19%
Cooperation
17%
Initiative
9%

Work Values

Independence
67%
Support
67%
Achievement
50%
Working Conditions
45%
Recognition
39%
Relationships
28%

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