Responsible for monitoring gaming activities and ensuring compliance with regulations to prevent cheating and theft.

• Conducted thorough surveillance of gaming floors, identifying and reporting suspicious behaviors to management.
• Collaborated with law enforcement during investigations, providing critical evidence and insights.
• Utilized advanced surveillance technology to enhance monitoring capabilities, resulting in a 30% increase in incident detection.

Investigated incidents of fraud and theft within the gambling operations, ensuring the integrity of the gaming environment.

• Analyzed gaming data and transaction records to uncover patterns indicative of cheating.
• Developed and implemented training programs for staff on recognizing and reporting suspicious activities.
• Worked closely with management to enhance security protocols, reducing theft incidents by 25%.