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Also known as: Utility Meter Technician, Meter Reading Specialist, Junior Meter Reader, Senior Meter Reader, Lead Meter Reader, Utility Billing Clerk, Meter Data Collector, Field Meter Reader

Hassan Novak

Meter Reader

[email protected]• (555) 123-4567• Springfield,

Professional Summary

Dedicated and detail-oriented Meter Reader with over 5 years of experience in accurately reading and recording utility consumption for electricity, gas, and water. Proven ability to manage time effectively, coordinate with utility teams, and ensure customer satisfaction through accurate reporting and troubleshooting. Strong mathematical and analytical skills with a commitment to safety and efficiency.

Experience

Springfield Utilities

2019-06-01 — Present
Senior Meter Reader

Responsible for reading and recording utility meters for residential and commercial customers, ensuring accurate data collection and reporting.

  • Conducted daily meter readings for over 500 customers, ensuring 100% accuracy in data entry and reporting.
  • Collaborated with the customer service team to resolve discrepancies and improve customer satisfaction ratings by 15%.
  • Trained new meter readers on best practices for reading meters and using reporting software.

Metro Energy Solutions

2017-03-01 — 2019-05-31
Meter Reader

Performed routine meter readings and maintenance for gas and electric meters across the service area.

  • Achieved a 98% accuracy rate in meter readings through meticulous attention to detail and adherence to safety protocols.
  • Assisted in the installation of new smart meters, enhancing data collection efficiency and customer engagement.
  • Provided exceptional service by addressing customer inquiries and concerns regarding utility usage and billing.

Education

Springfield Community College

2015-09-01 — 2017-05-31
Associate Degree in Utility Management

Skills

Time Management:Expert
Mathematics:Expert
Reading Comprehension:Expert
Troubleshooting:Proficient
Coordination:Proficient
Social Perceptiveness:Proficient
Installation:Intermediate
Operation and Control:Intermediate

Certificates

Certified Utility Meter Reader

2020-08-15
National Association of Utility Meter Readers

Hassan Novak

Meter Reader

Key Skills

Time ManagementMathematicsReading ComprehensionTroubleshootingCoordinationSocial Perceptiveness

Experience

Senior Meter Reader

Springfield Utilities

Meter Reader

Metro Energy Solutions

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