43-5041.00

Meter Readers, Utilities

Read meter and record consumption of electricity, gas, water, or steam.

Career Cluster:Public Service & Safety
Job Family:Office and Administrative Support
Job Zone:Job Zone Two: Some Preparation Needed
Industry:Utilities
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Technology Tools

Microsoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft Word

Key Tasks

  • Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  • Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.
  • Walk or drive vehicles along established routes to take readings of meter dials.
  • Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  • Inspect meters for unauthorized connections, defects, and damage, such as broken seals.
  • Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  • Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  • Answer customers' questions about services and charges, or direct them to customer service centers.
  • Connect and disconnect utility services at specific locations.
  • Update client address and meter location information.
  • Report lost or broken keys.
  • Perform preventative maintenance or minor repairs on meters.
  • Dig dirt away from meters to take readings.
  • Install new or replace broken meters.

Skills

Time Management
50%
Reading Comprehension
50%
Speaking
50%
Service Orientation
50%
Active Listening
50%
Critical Thinking
50%
Operation and Control
47%
Operations Monitoring
47%
Complex Problem Solving
47%
Monitoring
47%
Social Perceptiveness
44%
Active Learning
44%
Coordination
41%
Writing
41%
Judgment and Decision Making
41%
Instructing
38%
Troubleshooting
38%
Persuasion
38%
Mathematics
35%
Negotiation
35%
Quality Control Analysis
35%
Learning Strategies
35%
Management of Personnel Resources
28%
Repairing
25%
Systems Analysis
25%
Systems Evaluation
25%
Equipment Maintenance
25%
Management of Material Resources
22%
Management of Financial Resources
22%
Programming
22%
Equipment Selection
16%
Operations Analysis
13%
Technology Design
13%
Installation
3%
Science
3%

Knowledge

Customer and Personal Service
68%
Public Safety and Security
62%
English Language
59%
Mathematics
52%
Mechanical
48%
Computers and Electronics
46%
Administration and Management
40%
Administrative
38%
Transportation
34%
Building and Construction
34%
Education and Training
30%
Law and Government
30%
Physics
30%
Engineering and Technology
28%
Design
28%
Telecommunications
27%
Chemistry
26%
Personnel and Human Resources
24%
Production and Processing
24%
Communications and Media
21%
Foreign Language
19%
Biology
19%
Geography
18%
Economics and Accounting
17%
Psychology
12%
Sales and Marketing
11%
Medicine and Dentistry
10%
Food Production
8%
Philosophy and Theology
5%
Therapy and Counseling
5%
Sociology and Anthropology
3%
Fine Arts
1%
History and Archeology
0%

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Abilities

Near Vision
63%
Oral Expression
56%
Oral Comprehension
56%
Perceptual Speed
53%
Trunk Strength
53%
Information Ordering
53%
Far Vision
50%
Speech Clarity
50%
Problem Sensitivity
50%
Extent Flexibility
50%
Arm-Hand Steadiness
50%
Speech Recognition
50%
Multilimb Coordination
50%
Written Comprehension
50%
Control Precision
50%
Category Flexibility
47%
Static Strength
47%
Inductive Reasoning
47%
Selective Attention
47%
Manual Dexterity
47%
Gross Body Coordination
47%
Deductive Reasoning
44%
Stamina
44%
Finger Dexterity
44%
Depth Perception
44%
Written Expression
44%
Visual Color Discrimination
44%
Mathematical Reasoning
41%
Number Facility
41%
Flexibility of Closure
38%
Speed of Limb Movement
38%
Rate Control
38%
Response Orientation
38%
Reaction Time
35%
Glare Sensitivity
35%
Gross Body Equilibrium
35%
Visualization
31%
Auditory Attention
31%
Spatial Orientation
31%
Time Sharing
31%
Wrist-Finger Speed
31%
Speed of Closure
31%
Originality
31%
Hearing Sensitivity
28%
Fluency of Ideas
28%
Dynamic Strength
28%
Memorization
28%
Night Vision
25%
Sound Localization
25%
Peripheral Vision
25%
Explosive Strength
19%
Dynamic Flexibility
0%

Work Activities

Documenting/Recording Information
84%
Getting Information
77%
Operating Vehicles, Mechanized Devices, or Equipment
76%
Performing General Physical Activities
74%
Communicating with Supervisors, Peers, or Subordinates
71%
Inspecting Equipment, Structures, or Materials
70%
Communicating with People Outside the Organization
68%
Processing Information
68%
Handling and Moving Objects
63%
Establishing and Maintaining Interpersonal Relationships
62%
Performing for or Working Directly with the Public
61%
Identifying Objects, Actions, and Events
61%
Making Decisions and Solving Problems
61%
Working with Computers
60%
Monitoring Processes, Materials, or Surroundings
59%
Estimating the Quantifiable Characteristics of Products, Events, or Information
54%
Updating and Using Relevant Knowledge
53%
Organizing, Planning, and Prioritizing Work
52%
Evaluating Information to Determine Compliance with Standards
51%
Scheduling Work and Activities
49%
Analyzing Data or Information
47%
Resolving Conflicts and Negotiating with Others
44%
Judging the Qualities of Objects, Services, or People
44%
Interpreting the Meaning of Information for Others
43%
Training and Teaching Others
43%
Developing and Building Teams
42%
Controlling Machines and Processes
39%
Thinking Creatively
39%
Assisting and Caring for Others
39%
Coordinating the Work and Activities of Others
36%
Performing Administrative Activities
36%
Repairing and Maintaining Mechanical Equipment
32%
Coaching and Developing Others
31%
Repairing and Maintaining Electronic Equipment
31%
Providing Consultation and Advice to Others
30%
Developing Objectives and Strategies
30%
Guiding, Directing, and Motivating Subordinates
25%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
23%
Selling or Influencing Others
21%
Monitoring and Controlling Resources
19%
Staffing Organizational Units
16%

Work Context

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

100%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

91%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

89%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

85%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

83%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

80%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

77%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

77%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

75%

Time Pressure

How often does this job require the worker to meet strict deadlines?

74%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

73%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

73%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

73%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

72%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

71%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

71%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

71%

Spend Time Standing

How much does this job require standing?

70%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

69%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

69%

Telephone Conversations

How often do you have telephone conversations in this job?

69%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

66%

Spend Time Walking or Running

How much does this job require walking or running?

66%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

65%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

65%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

64%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

64%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

63%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

62%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

61%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

61%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

60%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

57%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

53%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

51%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

50%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

46%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

43%

Degree of Automation

How automated is the job?

41%

Duration of Typical Work Week

Number of hours typically worked in one week.

41%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

37%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

36%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

36%

Spend Time Sitting

How much does this job require sitting?

36%

Written Letters and Memos

How frequently does your job require written letters and memos?

35%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

31%

E-Mail

How frequently does your job require you to use E-mail?

30%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

30%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

27%

Exposed to High Places

How often does this job require exposure to high places?

22%

Work Schedules

How regular are the work schedules for this job?

21%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

18%

Exposed to Radiation

How often does this job require exposure to radiation?

16%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

16%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

10%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

9%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

7%

Education

High school diploma or equivalent

71%

Some college, no degree

17%

Associate's degree

9%

Interests

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

94

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

61

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

26

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

20

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

6

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

0

Work Styles

Dependability
76%
Attention to Detail
68%
Integrity
58%
Cautiousness
40%
Self-Control
28%
Perseverance
26%
Stress Tolerance
26%
Sincerity
24%
Cooperation
23%
Self-Confidence
17%
Initiative
12%
Optimism
12%
Achievement Orientation
11%
Adaptability
11%
Humility
11%
Empathy
10%
Social Orientation
3%

Work Values

Working Conditions
42%
Independence
39%
Support
33%
Achievement
28%
Relationships
28%
Recognition
22%

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