33-9099.02

Retail Loss Prevention Specialists

Implement procedures and systems to prevent merchandise loss. Conduct audits and investigations of employee activity. May assist in developing policies, procedures, and systems for safeguarding assets.

Career Cluster:Public Service & Safety
Job Family:Protective Service
Job Zone:Job Zone Two: Some Preparation Needed
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Technology Tools

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Key Tasks

  • Investigate known or suspected internal theft, external theft, or vendor fraud.
  • Implement or monitor processes to reduce property or financial losses.
  • Identify and report merchandise or stock shortages.
  • Maintain documentation or reports on security-related incidents or investigations.
  • Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
  • Apprehend shoplifters in accordance with guidelines.
  • Conduct store audits to identify problem areas or procedural deficiencies.
  • Identify and report safety concerns to maintain a safe shopping and working environment.
  • Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
  • Inspect buildings, equipment, or access points to determine security risks.
  • Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
  • Prepare written reports on investigations.
  • Collaborate with law enforcement agencies to report or investigate crimes.
  • Testify in civil or criminal court proceedings.
  • Recommend methods to reduce potential financial fraud losses.
  • Train establishment personnel in loss prevention activities.
  • Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.
  • Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders.
  • Recommend new or improved processes or equipment to reduce risk exposure.
  • Conduct employee background investigations and review reports with operational or human resources managers.
  • Direct work of contract security officers or other loss prevention agents.
  • Use drone technology for surveillance and loss prevention.

Skills

Critical Thinking
69%
Speaking
63%
Active Listening
63%
Monitoring
63%
Social Perceptiveness
60%
Judgment and Decision Making
60%
Reading Comprehension
56%
Active Learning
56%
Coordination
53%
Writing
53%
Time Management
50%
Systems Analysis
50%
Complex Problem Solving
50%
Management of Personnel Resources
47%
Instructing
47%
Service Orientation
47%
Systems Evaluation
47%
Learning Strategies
47%
Persuasion
44%
Negotiation
44%
Mathematics
41%
Operations Monitoring
41%
Quality Control Analysis
35%
Troubleshooting
31%
Management of Financial Resources
25%
Management of Material Resources
22%
Operation and Control
22%
Programming
16%
Technology Design
16%
Operations Analysis
10%
Science
6%
Equipment Selection
3%
Repairing
0%
Installation
0%
Equipment Maintenance
0%

Knowledge

Public Safety and Security
92%
English Language
77%
Law and Government
75%
Education and Training
67%
Customer and Personal Service
67%
Administration and Management
64%
Computers and Electronics
62%
Personnel and Human Resources
57%
Administrative
56%
Mathematics
50%
Psychology
46%
Telecommunications
39%
Production and Processing
38%
Therapy and Counseling
35%
Economics and Accounting
33%
Foreign Language
31%
Communications and Media
29%
Sociology and Anthropology
29%
Sales and Marketing
29%
Mechanical
26%
Medicine and Dentistry
25%
Transportation
25%
Philosophy and Theology
24%
Engineering and Technology
23%
Design
19%
Geography
16%
Chemistry
16%
Building and Construction
14%
Physics
13%
Food Production
9%
History and Archeology
7%
Biology
6%
Fine Arts
2%

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Abilities

Problem Sensitivity
75%
Oral Comprehension
75%
Deductive Reasoning
69%
Oral Expression
69%
Speech Recognition
66%
Inductive Reasoning
66%
Speech Clarity
63%
Written Comprehension
63%
Near Vision
60%
Selective Attention
60%
Far Vision
56%
Flexibility of Closure
56%
Information Ordering
56%
Written Expression
53%
Category Flexibility
50%
Fluency of Ideas
44%
Speed of Closure
44%
Perceptual Speed
44%
Visualization
38%
Mathematical Reasoning
38%
Finger Dexterity
38%
Time Sharing
38%
Memorization
38%
Originality
38%
Hearing Sensitivity
35%
Reaction Time
35%
Multilimb Coordination
35%
Trunk Strength
35%
Number Facility
35%
Visual Color Discrimination
35%
Auditory Attention
31%
Arm-Hand Steadiness
28%
Stamina
28%
Static Strength
28%
Depth Perception
28%
Spatial Orientation
28%
Response Orientation
28%
Manual Dexterity
28%
Explosive Strength
25%
Speed of Limb Movement
25%
Control Precision
25%
Gross Body Coordination
25%
Sound Localization
22%
Night Vision
22%
Peripheral Vision
22%
Dynamic Strength
22%
Gross Body Equilibrium
22%
Rate Control
22%
Extent Flexibility
19%
Glare Sensitivity
19%
Wrist-Finger Speed
10%
Dynamic Flexibility
0%

Work Activities

Identifying Objects, Actions, and Events
86%
Processing Information
85%
Getting Information
84%
Documenting/Recording Information
84%
Communicating with Supervisors, Peers, or Subordinates
84%
Evaluating Information to Determine Compliance with Standards
82%
Making Decisions and Solving Problems
81%
Analyzing Data or Information
79%
Organizing, Planning, and Prioritizing Work
78%
Monitoring Processes, Materials, or Surroundings
77%
Updating and Using Relevant Knowledge
75%
Establishing and Maintaining Interpersonal Relationships
73%
Working with Computers
73%
Training and Teaching Others
68%
Developing and Building Teams
66%
Performing Administrative Activities
65%
Resolving Conflicts and Negotiating with Others
64%
Judging the Qualities of Objects, Services, or People
64%
Guiding, Directing, and Motivating Subordinates
64%
Inspecting Equipment, Structures, or Materials
64%
Scheduling Work and Activities
63%
Coaching and Developing Others
60%
Developing Objectives and Strategies
60%
Interpreting the Meaning of Information for Others
59%
Thinking Creatively
58%
Assisting and Caring for Others
57%
Communicating with People Outside the Organization
55%
Estimating the Quantifiable Characteristics of Products, Events, or Information
55%
Providing Consultation and Advice to Others
53%
Monitoring and Controlling Resources
49%
Performing General Physical Activities
49%
Coordinating the Work and Activities of Others
48%
Performing for or Working Directly with the Public
45%
Operating Vehicles, Mechanized Devices, or Equipment
41%
Handling and Moving Objects
39%
Repairing and Maintaining Electronic Equipment
36%
Selling or Influencing Others
35%
Controlling Machines and Processes
32%
Staffing Organizational Units
28%
Repairing and Maintaining Mechanical Equipment
23%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
21%

Work Context

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

94%

Telephone Conversations

How often do you have telephone conversations in this job?

94%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

94%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

89%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

89%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

88%

E-Mail

How frequently does your job require you to use E-mail?

85%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

83%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

81%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

79%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

77%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

73%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

73%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

72%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

70%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

69%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

66%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

64%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

64%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

63%

Time Pressure

How often does this job require the worker to meet strict deadlines?

61%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

55%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

55%

Duration of Typical Work Week

Number of hours typically worked in one week.

53%

Spend Time Sitting

How much does this job require sitting?

52%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

51%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

50%

Spend Time Standing

How much does this job require standing?

43%

Written Letters and Memos

How frequently does your job require written letters and memos?

41%

Spend Time Walking or Running

How much does this job require walking or running?

39%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

33%

Degree of Automation

How automated is the job?

30%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

25%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

23%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

23%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

22%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

20%

Exposed to High Places

How often does this job require exposure to high places?

16%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

16%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

15%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

15%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

13%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

12%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

12%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

10%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

10%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

9%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

9%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

7%

Work Schedules

How regular are the work schedules for this job?

7%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

6%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

6%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

6%

Exposed to Radiation

How often does this job require exposure to radiation?

3%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

3%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

3%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

1%

Education

High school diploma or equivalent

69%

Associate's degree

11%

Bachelor's degree

11%

Interests

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

79

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

62

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

49

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

40

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

28

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

0

Work Styles

Integrity
98%
Dependability
88%
Attention to Detail
84%
Cautiousness
82%
Self-Control
79%
Stress Tolerance
70%
Perseverance
66%
Achievement Orientation
63%
Initiative
61%
Self-Confidence
58%
Adaptability
50%
Leadership Orientation
41%
Intellectual Curiosity
31%
Tolerance for Ambiguity
23%
Cooperation
17%
Social Orientation
15%
Innovation
14%

Work Values

Independence
72%
Achievement
61%
Relationships
61%
Working Conditions
61%
Support
56%
Recognition
45%

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