15-1244.00Apprenticeship

Network & Computer Systems Administrators

Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.

Career Cluster:Digital Technology
Job Family:Computer and Mathematical
Job Zone:Job Zone Four: Considerable Preparation Needed
STEM:Research, Development, Design, and Practitioners
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Technology Tools

AJAXAmazon DynamoDBAmazon Elastic Compute Cloud EC2Amazon RedshiftAmazon Web Services AWS softwareAnsible softwareApache CassandraApache HadoopApache HiveApache KafkaApache MavenApache SparkApache Subversion SVNApache TomcatApple macOSAtlassian ConfluenceAtlassian JIRABashBorder Gateway Protocol BGPCC#C++ChefCisco WebexDjangoDockerEclipse IDEElasticsearchEpic SystemsESRI ArcGIS softwareExtensible markup language XMLGitGitHubGoHibernate ORMHypertext markup language HTMLJavaScriptJavaScript Object Notation JSONjQueryLinuxMarketo Marketing AutomationMicrosoft AccessMicrosoft Active DirectoryMicrosoft Active Server Pages ASPMicrosoft ASP.NETMicrosoft Azure softwareMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointAmazon Web Services AWS CloudFormationMicrosoft .NET FrameworkPerlMicrosoft SQL Server Reporting Services SSRSMySQLMicrosoft Visual StudioMicrosoft WindowsOracle PeopleSoftMicrosoft PowerShellMicrosoft Windows ServerMicrosoft ProjectNode.jsMicrosoft SharePointMicrosoft SQL ServerNoSQLMicrosoft SQL Server Integration Services SSISMicrosoft TeamsMicrosoft VisioMicrosoft Visual BasicMicrosoft Visual Basic for Applications VBAPHPPostgreSQLMongoDBAdobe AcrobatSplunk EnterpriseOracle DatabaseRed Hat Enterprise LinuxOracle JavaOracle Primavera Enterprise Project Portfolio ManagementSwiftTableauPuppetPythonServiceNowRed Hat OpenShiftRubySAP softwareSASTransact-SQLShell scriptStructured query language SQLTeradata DatabaseUNIXUNIX Shell

Key Tasks

  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
  • Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Configure, monitor, and maintain email applications or virus protection software.
  • Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
  • Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
  • Analyze equipment performance records to determine the need for repair or replacement.
  • Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
  • Confer with network users about solutions to existing system problems.
  • Design, configure, and test computer hardware, networking software and operating system software.
  • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
  • Perform routine network startup and shutdown procedures, and maintain control records.
  • Load computer tapes and disks, and install software and printer paper or forms.
  • Train people in computer system use.
  • Maintain logs related to network functions, as well as maintenance and repair records.
  • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
  • Coordinate with vendors and with company personnel to facilitate purchases.
  • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
  • Maintain an inventory of parts for emergency repairs.

Skills

Reading Comprehension
72%
Systems Analysis
72%
Critical Thinking
72%
Judgment and Decision Making
72%
Troubleshooting
69%
Active Listening
69%
Complex Problem Solving
69%
Systems Evaluation
69%
Monitoring
69%
Programming
66%
Speaking
60%
Operations Monitoring
60%
Quality Control Analysis
56%
Time Management
53%
Active Learning
53%
Writing
53%
Operations Analysis
53%
Coordination
50%
Mathematics
50%
Repairing
50%
Social Perceptiveness
50%
Operation and Control
50%
Management of Personnel Resources
50%
Service Orientation
50%
Equipment Maintenance
50%
Instructing
47%
Equipment Selection
47%
Management of Material Resources
44%
Persuasion
44%
Learning Strategies
44%
Technology Design
44%
Negotiation
38%
Installation
35%
Science
31%
Management of Financial Resources
25%

Knowledge

Computers and Electronics
98%
English Language
71%
Customer and Personal Service
66%
Engineering and Technology
65%
Telecommunications
55%
Mathematics
55%
Administrative
53%
Administration and Management
49%
Education and Training
46%
Communications and Media
45%
Design
45%
Public Safety and Security
37%
Mechanical
34%
Production and Processing
32%
Personnel and Human Resources
30%
Law and Government
28%
Economics and Accounting
27%
Psychology
17%
Sales and Marketing
17%
Geography
16%
Building and Construction
16%
Physics
15%
Foreign Language
13%
Transportation
12%
Sociology and Anthropology
11%
Chemistry
9%
Medicine and Dentistry
8%
Philosophy and Theology
7%
Therapy and Counseling
6%
History and Archeology
5%
Food Production
5%
Biology
3%
Fine Arts
2%

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Abilities

Problem Sensitivity
75%
Written Comprehension
72%
Information Ordering
72%
Deductive Reasoning
69%
Oral Expression
69%
Inductive Reasoning
69%
Near Vision
66%
Oral Comprehension
63%
Speech Recognition
60%
Category Flexibility
56%
Fluency of Ideas
56%
Written Expression
56%
Speech Clarity
53%
Flexibility of Closure
53%
Selective Attention
53%
Originality
53%
Perceptual Speed
50%
Mathematical Reasoning
50%
Number Facility
50%
Far Vision
47%
Visualization
47%
Visual Color Discrimination
47%
Finger Dexterity
44%
Control Precision
44%
Memorization
44%
Speed of Closure
41%
Arm-Hand Steadiness
41%
Time Sharing
41%
Manual Dexterity
38%
Auditory Attention
31%
Wrist-Finger Speed
31%
Hearing Sensitivity
28%
Reaction Time
25%
Extent Flexibility
25%
Depth Perception
25%
Rate Control
25%
Multilimb Coordination
19%
Response Orientation
19%
Trunk Strength
16%
Dynamic Strength
6%
Night Vision
0%
Sound Localization
0%
Stamina
0%
Static Strength
0%
Explosive Strength
0%
Peripheral Vision
0%
Spatial Orientation
0%
Speed of Limb Movement
0%
Gross Body Equilibrium
0%
Glare Sensitivity
0%
Dynamic Flexibility
0%
Gross Body Coordination
0%

Work Activities

Working with Computers
97%
Making Decisions and Solving Problems
83%
Updating and Using Relevant Knowledge
81%
Getting Information
79%
Organizing, Planning, and Prioritizing Work
77%
Identifying Objects, Actions, and Events
76%
Processing Information
70%
Repairing and Maintaining Electronic Equipment
68%
Communicating with Supervisors, Peers, or Subordinates
68%
Interpreting the Meaning of Information for Others
67%
Documenting/Recording Information
66%
Analyzing Data or Information
65%
Thinking Creatively
63%
Monitoring Processes, Materials, or Surroundings
59%
Scheduling Work and Activities
56%
Developing Objectives and Strategies
56%
Controlling Machines and Processes
53%
Training and Teaching Others
52%
Monitoring and Controlling Resources
50%
Evaluating Information to Determine Compliance with Standards
50%
Establishing and Maintaining Interpersonal Relationships
49%
Communicating with People Outside the Organization
48%
Judging the Qualities of Objects, Services, or People
46%
Providing Consultation and Advice to Others
44%
Assisting and Caring for Others
44%
Estimating the Quantifiable Characteristics of Products, Events, or Information
43%
Inspecting Equipment, Structures, or Materials
42%
Coaching and Developing Others
39%
Coordinating the Work and Activities of Others
38%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
38%
Handling and Moving Objects
35%
Resolving Conflicts and Negotiating with Others
35%
Developing and Building Teams
35%
Repairing and Maintaining Mechanical Equipment
32%
Performing Administrative Activities
31%
Performing General Physical Activities
31%
Selling or Influencing Others
30%
Guiding, Directing, and Motivating Subordinates
25%
Operating Vehicles, Mechanized Devices, or Equipment
13%
Performing for or Working Directly with the Public
12%
Staffing Organizational Units
7%

Work Context

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

99%

E-Mail

How frequently does your job require you to use E-mail?

97%

Telephone Conversations

How often do you have telephone conversations in this job?

90%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

88%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

87%

Spend Time Sitting

How much does this job require sitting?

82%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

80%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

79%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

77%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

75%

Time Pressure

How often does this job require the worker to meet strict deadlines?

70%

Duration of Typical Work Week

Number of hours typically worked in one week.

66%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

58%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

58%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

54%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

54%

Written Letters and Memos

How frequently does your job require written letters and memos?

54%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

53%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

53%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

52%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

52%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

44%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

43%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

43%

Degree of Automation

How automated is the job?

40%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

36%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

35%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

29%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

26%

Spend Time Standing

How much does this job require standing?

26%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

23%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

20%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

18%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

18%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

17%

Spend Time Walking or Running

How much does this job require walking or running?

17%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

16%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

15%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

14%

Work Schedules

How regular are the work schedules for this job?

14%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

13%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

11%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

9%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

8%

Exposed to High Places

How often does this job require exposure to high places?

7%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

7%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

5%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

4%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

4%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

4%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

4%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

3%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

3%

Exposed to Radiation

How often does this job require exposure to radiation?

2%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

1%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

1%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

0%

Education

Bachelor's degree

52%

Associate's degree

20%

Some college, no degree

10%

Interests

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

86

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

53

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

51

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

41

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

20

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

0

Work Styles

Attention to Detail
89%
Dependability
88%
Cautiousness
78%
Integrity
77%
Intellectual Curiosity
73%
Adaptability
65%
Perseverance
59%
Achievement Orientation
58%
Initiative
54%
Stress Tolerance
53%
Self-Control
48%
Tolerance for Ambiguity
44%
Innovation
43%
Self-Confidence
42%
Cooperation
39%
Sincerity
19%
Leadership Orientation
18%
Optimism
11%
Social Orientation
11%
Humility
7%
Empathy
4%

Work Values

Working Conditions
75%
Support
72%
Achievement
61%
Recognition
61%
Independence
56%
Relationships
50%

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