11-3021.00 Bright Outlook

Computer & Information Systems Managers

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Career Cluster:Digital Technology
Job Family:Management
Job Zone:Job Zone Four: Considerable Preparation Needed
STEM:Managerial
Industry:Management of Companies and Enterprises
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Technology Tools

Amazon Web Services AWS softwareApache CassandraApache HadoopApache MavenApache TomcatApple macOSAtlassian JIRACC#C++Eclipse IDEExtensible markup language XMLGoogle AnalyticsHypertext markup language HTMLIBM SPSS StatisticsJavaScriptLinuxMicrosoft AccessMicrosoft Active Server Pages ASPMicrosoft Azure softwareMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft .NET FrameworkPerlMicrosoft SQL Server Reporting Services SSRSMySQLMicrosoft Visual StudioOracle PeopleSoftMicrosoft Windows ServerMicrosoft ProjectNode.jsMicrosoft SharePointRMicrosoft SQL ServerNoSQLMicrosoft VisioMicrosoft Visual BasicPHPMicrosoft WordPostgreSQLMongoDBOracle DatabaseOracle JavaTableauPuppetPythonSAP softwareSASShell scriptSpring FrameworkStructured query language SQLTeradata DatabaseThe MathWorks MATLABUNIX

Key Tasks

  • Manage backup, security and user help systems.
  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  • Review project plans to plan and coordinate project activity.
  • Assign and review the work of systems analysts, programmers, and other computer-related workers.
  • Provide users with technical support for computer problems.
  • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  • Recruit, hire, train and supervise staff, or participate in staffing decisions.
  • Stay abreast of advances in technology.
  • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  • Develop and interpret organizational goals, policies, and procedures.
  • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  • Review and approve all systems charts and programs prior to their implementation.
  • Prepare and review operational reports or project progress reports.
  • Evaluate data processing proposals to assess project feasibility and requirements.
  • Control operational budget and expenditures.
  • Purchase necessary equipment.

Skills

Critical Thinking
78%
Reading Comprehension
75%
Active Listening
75%
Speaking
72%
Monitoring
72%
Judgment and Decision Making
72%
Coordination
69%
Writing
69%
Complex Problem Solving
69%
Systems Analysis
66%
Social Perceptiveness
66%
Management of Personnel Resources
66%
Systems Evaluation
66%
Time Management
60%
Active Learning
60%
Learning Strategies
56%
Instructing
53%
Mathematics
53%
Persuasion
53%
Operations Analysis
53%
Negotiation
50%
Management of Financial Resources
50%
Service Orientation
47%
Operations Monitoring
47%
Programming
44%
Management of Material Resources
44%
Quality Control Analysis
44%
Troubleshooting
38%
Technology Design
38%
Operation and Control
25%
Equipment Selection
22%
Science
19%
Repairing
13%
Equipment Maintenance
10%
Installation
0%

Knowledge

Computers and Electronics
94%
Customer and Personal Service
76%
Administration and Management
68%
Engineering and Technology
63%
English Language
62%
Personnel and Human Resources
61%
Mathematics
54%
Education and Training
51%
Telecommunications
41%
Design
40%
Administrative
37%
Psychology
31%
Geography
31%
Communications and Media
29%
Economics and Accounting
29%
Law and Government
28%
Public Safety and Security
24%
Sociology and Anthropology
23%
Sales and Marketing
23%
Production and Processing
20%
Physics
15%
Fine Arts
11%
Therapy and Counseling
11%
Mechanical
10%
Foreign Language
7%
Philosophy and Theology
6%
Building and Construction
6%
Chemistry
6%
Transportation
5%
History and Archeology
1%
Medicine and Dentistry
1%
Food Production
0%
Biology
0%

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Abilities

Deductive Reasoning
75%
Problem Sensitivity
75%
Oral Expression
75%
Inductive Reasoning
75%
Oral Comprehension
75%
Written Comprehension
75%
Near Vision
69%
Information Ordering
69%
Written Expression
69%
Speech Clarity
66%
Speech Recognition
60%
Fluency of Ideas
60%
Category Flexibility
56%
Originality
56%
Number Facility
53%
Visualization
50%
Mathematical Reasoning
50%
Flexibility of Closure
50%
Selective Attention
47%
Far Vision
44%
Speed of Closure
44%
Perceptual Speed
44%
Time Sharing
41%
Memorization
41%
Visual Color Discrimination
35%
Arm-Hand Steadiness
31%
Finger Dexterity
28%
Manual Dexterity
28%
Auditory Attention
25%
Control Precision
25%
Wrist-Finger Speed
25%
Hearing Sensitivity
19%
Depth Perception
19%
Trunk Strength
19%
Dynamic Strength
13%
Multilimb Coordination
10%
Reaction Time
6%
Rate Control
6%
Response Orientation
6%
Spatial Orientation
3%
Glare Sensitivity
3%
Peripheral Vision
0%
Extent Flexibility
0%
Night Vision
0%
Sound Localization
0%
Stamina
0%
Static Strength
0%
Explosive Strength
0%
Speed of Limb Movement
0%
Gross Body Equilibrium
0%
Dynamic Flexibility
0%
Gross Body Coordination
0%

Work Activities

Working with Computers
98%
Making Decisions and Solving Problems
88%
Getting Information
86%
Communicating with Supervisors, Peers, or Subordinates
84%
Identifying Objects, Actions, and Events
83%
Organizing, Planning, and Prioritizing Work
83%
Analyzing Data or Information
81%
Developing and Building Teams
78%
Developing Objectives and Strategies
75%
Guiding, Directing, and Motivating Subordinates
75%
Processing Information
74%
Coordinating the Work and Activities of Others
73%
Establishing and Maintaining Interpersonal Relationships
73%
Judging the Qualities of Objects, Services, or People
72%
Updating and Using Relevant Knowledge
72%
Monitoring Processes, Materials, or Surroundings
70%
Coaching and Developing Others
69%
Scheduling Work and Activities
68%
Evaluating Information to Determine Compliance with Standards
68%
Estimating the Quantifiable Characteristics of Products, Events, or Information
66%
Monitoring and Controlling Resources
65%
Thinking Creatively
65%
Staffing Organizational Units
65%
Interpreting the Meaning of Information for Others
64%
Resolving Conflicts and Negotiating with Others
63%
Providing Consultation and Advice to Others
61%
Documenting/Recording Information
59%
Training and Teaching Others
55%
Performing Administrative Activities
54%
Communicating with People Outside the Organization
53%
Selling or Influencing Others
53%
Inspecting Equipment, Structures, or Materials
49%
Assisting and Caring for Others
35%
Controlling Machines and Processes
25%
Performing General Physical Activities
25%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
25%
Repairing and Maintaining Electronic Equipment
25%
Performing for or Working Directly with the Public
20%
Handling and Moving Objects
16%
Operating Vehicles, Mechanized Devices, or Equipment
16%
Repairing and Maintaining Mechanical Equipment
12%

Work Context

E-Mail

How frequently does your job require you to use E-mail?

100%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

94%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

94%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

91%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

90%

Spend Time Sitting

How much does this job require sitting?

90%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

89%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

89%

Telephone Conversations

How often do you have telephone conversations in this job?

87%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

86%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

84%

Duration of Typical Work Week

Number of hours typically worked in one week.

82%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

76%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

73%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

72%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

70%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

68%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

66%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

65%

Time Pressure

How often does this job require the worker to meet strict deadlines?

59%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

58%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

51%

Written Letters and Memos

How frequently does your job require written letters and memos?

50%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

49%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

49%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

49%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

41%

Degree of Automation

How automated is the job?

39%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

33%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

27%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

17%

Spend Time Walking or Running

How much does this job require walking or running?

16%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

14%

Spend Time Standing

How much does this job require standing?

14%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

13%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

12%

Work Schedules

How regular are the work schedules for this job?

12%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

9%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

8%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

8%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

8%

Exposed to High Places

How often does this job require exposure to high places?

7%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

7%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

7%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

7%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

6%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

4%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

4%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

4%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

3%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

3%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

2%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

2%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

2%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

1%

Exposed to Radiation

How often does this job require exposure to radiation?

1%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

0%

Education

Bachelor's degree

48%

Some college, no degree

26%

Master's degree

14%

Interests

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

79

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

68

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

57

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

26

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

24

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

8

Work Styles

Dependability
88%
Leadership Orientation
81%
Attention to Detail
79%
Integrity
79%
Innovation
78%
Intellectual Curiosity
76%
Achievement Orientation
75%
Adaptability
74%
Initiative
68%
Cooperation
64%
Cautiousness
61%
Stress Tolerance
60%
Perseverance
59%
Self-Confidence
58%
Self-Control
57%
Tolerance for Ambiguity
57%
Social Orientation
55%
Sincerity
32%
Empathy
27%
Optimism
22%
Humility
17%

Work Values

Working Conditions
92%
Support
78%
Achievement
72%
Recognition
72%
Independence
67%
Relationships
56%

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