First-Line Supervisors of Entertainment & Recreation Workers
Directly supervise and coordinate activities of entertainment and recreation related workers.
Technology Tools
Key Tasks
- Inform workers about interests or special needs of specific groups.
- Train workers in proper operational procedures and functions and explain company policies.
- Analyze and record personnel or operational data and write related activity reports.
- Apply customer feedback to service improvement efforts.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Collaborate with staff members to plan or develop programs of events or schedules of activities.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting workers or operations.
- Participate in continuing education to stay abreast of industry trends and developments.
- Recruit and hire staff members.
- Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.
- Resolve customer complaints regarding worker performance or services rendered.
- Take disciplinary action to address performance problems.
- Direct or coordinate the activities of entertainment and recreation related workers.
- Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.
- Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
- Furnish customers with information on events or activities.
- Provide staff with assistance in performing difficult or complicated duties.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
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Interests
Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis
Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum
Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t
Artistic
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,
Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f
Work Styles
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