Lead a team of technicians in diagnosing and repairing a wide range of automotive issues, ensuring high-quality service and customer satisfaction.

• Diagnosed and repaired complex mechanical and electrical issues in vehicles, resulting in a 30% increase in customer retention.
• Implemented a new inventory management system that reduced parts ordering time by 20%.
• Trained and mentored junior technicians in advanced diagnostic techniques and customer service skills.

Performed routine maintenance and repairs on various makes and models of vehicles, ensuring compliance with safety standards.

• Executed over 200 successful vehicle inspections and repairs, maintaining a 95% customer satisfaction rating.
• Developed and maintained strong relationships with customers, leading to a 15% increase in repeat business.
• Utilized diagnostic tools to troubleshoot and resolve issues efficiently, reducing average repair time by 25%.