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43-3071.00Apprendistato

Scrutatori

Ricevere e pagare denaro. Conservare un registro del denaro e degli strumenti negoziabili coinvolti nelle varie transazioni di un istituto finanziario.

Cluster professionale:Servizi finanziari
Famiglia lavorativa:Supporto burocratico e amministrativo
Zona lavorativa:Zona di lavoro due: è necessaria una certa preparazione
Settore:Finanza e assicurazioni
Crea curriculum

Strumenti tecnologici

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft Word

Attività principali

  • Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Monitor bank vaults to ensure cash balances are correct.
  • Incassare assegni e versare denaro dopo aver verificato che le firme siano corrette, che gli importi scritti e numerici coincidano e che i conti dispongano di fondi sufficienti.
  • Contare valuta, monete e assegni ricevuti, manualmente o utilizzando una macchina per il conteggio delle valute, per prepararli per il deposito o la spedizione alle filiali delle banche o alla Federal Reserve Bank.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Esaminare i controlli per le girate e verificare altre informazioni, come date, nomi di banche, identificazione delle persone che ricevono i pagamenti e la legalità dei documenti.
  • Prepare and verify cashier's checks.
  • Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Risolvere problemi o discrepanze riguardanti i conti dei clienti.
  • Answer telephones and assist customers with their questions.
  • Identify transaction mistakes when debits and credits do not balance.
  • Count, verify, and post armored car deposits.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Sort and file deposit slips and checks.
  • Ricevi e conteggia gli inventari giornalieri di contanti, tratte e assegni di viaggio.
  • Order a supply of cash to meet daily needs.
  • Arrange monies received in cash boxes and coin dispensers according to denomination.
  • Ricevere pagamenti di mutui, prestiti o bollette di pubblica utilità, verificando date di pagamento e importi dovuti.
  • Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Ottenere ed elaborare le informazioni necessarie per la fornitura di servizi, come l'apertura di conti, piani di risparmio e l'acquisto di obbligazioni.
  • Perform clerical tasks, such as typing, filing, and microfilm photography.
  • Compute financial fees, interest, and service charges.
  • Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  • Process and maintain records of customer loans.
  • Quote unit exchange rates, following daily international rate sheets or computer displays.
  • Emettere assegni ai possessori di obbligazioni per il regolamento delle transazioni.
  • Informare i clienti sulle normative relative alla valuta estera e calcolare le commissioni di transazione per i cambi di valuta.

Competenze

Ascolto attivo
63%
A proposito di
56%
Comprensione della lettura
53%
Percettività sociale
53%
Orientamento al servizio
53%
Monitoraggio
53%
Pensiero critico
53%
Matematica
50%
Gestione del tempo
50%
Scrivere
50%
Coordinamento
47%
Apprendimento attivo
47%
Istruire
47%
Risoluzione di problemi complessi
47%
Giudizio e processo decisionale
47%
Persuasione
44%
Negoziazione
38%
Gestione delle risorse del personale
35%
Valutazione dei sistemi
35%
Strategie di apprendimento
31%
Analisi dei sistemi
28%
Funzionamento e controllo
25%
Monitoraggio delle operazioni
25%
Analisi del controllo qualità
22%
Gestione delle risorse finanziarie
16%
Risoluzione dei problemi
13%
Gestione delle risorse materiali
13%
Progettazione tecnologica
10%
Programmazione
6%
Analisi delle operazioni
3%
Riparazione
0%
Installazione
0%
Scienza
0%
Selezione dell'attrezzatura
0%
Manutenzione delle apparecchiature
0%

Conoscenze

Servizio clienti e personale
72%
Lingua inglese
66%
Matematica
62%
Economia e contabilità
53%
Sicurezza e incolumità pubblica
50%
Amministrazione e gestione
48%
Amministrativo
46%
Vendite e marketing
46%
Computer ed elettronica
41%
Legge e governo
36%
Istruzione e formazione
34%
Personale e Risorse Umane
26%
Comunicazioni e media
24%
Psicologia
22%
Produzione e lavorazione
20%
Telecomunicazioni
20%
Lingua straniera
15%
Trasporti
15%
Ingegneria e Tecnologia
12%
Terapia e consulenza
12%
Sociologia e antropologia
9%
Geografia
8%
Medicina e Odontoiatria
6%
Meccanico
4%
Filosofia e teologia
4%
Chimica
4%
Fisica
4%
Storia e Archeologia
3%
Belle arti
3%
Produzione alimentare
2%
Progetto
2%
Biologia
1%
Edilizia e costruzione
1%

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Abilità

Comprensione orale
75%
Espressione orale
72%
Riconoscimento vocale
72%
Strumento per i numeri
72%
Chiarezza del discorso
69%
Sensibilità al problema
66%
Ordinazione delle informazioni
66%
Visione da vicino
63%
Espressione scritta
56%
Comprensione scritta
56%
Attenzione selettiva
56%
Ragionamento deduttivo
53%
Ragionamento matematico
53%
Velocità percettiva
50%
Flessibilità di categoria
50%
Ragionamento induttivo
50%
Fluidità delle idee
47%
Flessibilità di chiusura
47%
Condivisione del tempo
47%
Visione lontana
44%
Stabilità braccio-mano
44%
Destrezza delle dita
44%
Velocità di chiusura
38%
Precisione del controllo
35%
Forza del tronco
31%
Originalità
31%
Discriminazione visiva dei colori
31%
Memorizzazione
28%
Visualizzazione
28%
Attenzione uditiva
28%
Abilità manuale
28%
Sensibilità uditiva
25%
Forza statica
25%
Coordinazione multiarti
25%
Velocità polso-dito
25%
Tempo di reazione
22%
Controllo della velocità
22%
Coordinazione corporea generale
19%
Flessibilità di estensione
16%
Resistenza
16%
Percezione della profondità
16%
Forza dinamica
16%
Velocità di movimento degli arti
13%
Orientamento alla risposta
13%
Forza esplosiva
6%
Equilibrio corporeo lordo
6%
Visione notturna
0%
Localizzazione del suono
0%
Visione periferica
0%
Orientamento spaziale
0%
Sensibilità all'abbagliamento
0%
Flessibilità dinamica
0%

Attività lavorative

Esibirsi o lavorare direttamente con il pubblico
83%
Lavorare con i computer
82%
Stabilire e mantenere relazioni interpersonali
80%
Valutazione delle informazioni per determinare la conformità agli standard
79%
Comunicare con supervisori, colleghi o subordinati
79%
Ottenere informazioni
77%
Elaborazione delle informazioni
75%
Risolvere i conflitti e negoziare con gli altri
73%
Prendere decisioni e risolvere problemi
73%
Aggiornamento e utilizzo delle conoscenze pertinenti
72%
Identificazione di oggetti, azioni ed eventi
70%
Analisi di dati o informazioni
68%
Vendere o influenzare gli altri
67%
Documentare/registrare informazioni
66%
Monitoraggio di processi, materiali o dintorni
64%
Giudicare le qualità di oggetti, servizi o persone
62%
Organizzare, pianificare e dare priorità al lavoro
62%
Interpretare il significato delle informazioni per gli altri
58%
Assistere e prendersi cura degli altri
58%
Comunicare con persone esterne all'organizzazione
57%
Pianificazione del lavoro e delle attività
55%
Stima delle caratteristiche quantificabili di prodotti, eventi o informazioni
53%
Ispezione di attrezzature, strutture o materiali
50%
Coordinare il lavoro e le attività degli altri
48%
Controllo di macchine e processi
47%
Sviluppo e costruzione di team
47%
Pensare in modo creativo
45%
Sviluppo di obiettivi e strategie
45%
Svolgimento di attività amministrative
44%
Formare e insegnare agli altri
43%
Guidare, dirigere e motivare i subordinati
42%
Coaching e sviluppo degli altri
41%
Monitoraggio e controllo delle risorse
39%
Fornire consulenza e consigli ad altri
39%
Manipolazione e spostamento di oggetti
38%
Esecuzione di attività fisiche generali
38%
Riparazione e manutenzione di apparecchiature elettroniche
36%
Personale delle Unità Organizzative
28%
Progettazione, disposizione e specifica di dispositivi tecnici, parti e attrezzature
24%
Veicoli operativi, dispositivi meccanizzati o attrezzature
19%
Riparazione e manutenzione di attrezzature meccaniche
19%

Contesto lavorativo

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

99%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

97%

Telephone Conversations

How often do you have telephone conversations in this job?

97%

E-Mail

How frequently does your job require you to use E-mail?

96%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

95%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

93%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

92%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

89%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

88%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

83%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

79%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

78%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

77%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

76%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

73%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

70%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

69%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

67%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

64%

Spend Time Standing

How much does this job require standing?

64%

Time Pressure

How often does this job require the worker to meet strict deadlines?

63%

Written Letters and Memos

How frequently does your job require written letters and memos?

61%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

59%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

58%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

55%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

55%

Spend Time Sitting

How much does this job require sitting?

53%

Duration of Typical Work Week

Number of hours typically worked in one week.

46%

Degree of Automation

How automated is the job?

36%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

36%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

35%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

34%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

32%

Spend Time Walking or Running

How much does this job require walking or running?

32%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

30%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

22%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

19%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

19%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

14%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

14%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

13%

Exposed to High Places

How often does this job require exposure to high places?

10%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

6%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

6%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

6%

Exposed to Radiation

How often does this job require exposure to radiation?

5%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

5%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

5%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

4%

Work Schedules

How regular are the work schedules for this job?

4%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

3%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

3%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

2%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

2%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

2%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

1%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

1%

Istruzione

High school diploma or equivalent

73%

Some college, no degree

9%

Bachelor's degree

8%

Interessi

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

98

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

53

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

24

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

22

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

7

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

0

Stili di lavoro

Attention to Detail
100%
Integrity
91%
Dependability
88%
Cautiousness
82%
Cooperation
64%
Social Orientation
58%
Self-Control
52%
Sincerity
45%
Optimism
44%
Self-Confidence
42%
Stress Tolerance
42%
Empathy
33%
Achievement Orientation
32%
Perseverance
31%
Humility
25%
Adaptability
22%
Initiative
19%
Intellectual Curiosity
1%

Valori lavorativi

Relationships
83%
Support
67%
Independence
45%
Working Conditions
39%
Achievement
33%
Recognition
22%

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