Lead customs operations for a diverse portfolio of clients, ensuring compliance with all applicable laws and regulations.

• Prepared and submitted customs documentation for over 300 shipments monthly, ensuring timely clearance and compliance.
• Negotiated duty refunds and tariff reclassifications, resulting in an average savings of 15% for clients.
• Coordinated with transportation and storage providers to streamline the logistics of imported goods, enhancing efficiency.

Managed customs clearance processes for various clients, focusing on compliance and cost-effectiveness.

• Developed and maintained strong relationships with customs officials, facilitating smoother communication and resolution of issues.
• Tracked and calculated duties and taxes payable, processing payments on behalf of clients to ensure compliance.
• Conducted training sessions for junior staff on customs regulations and documentation procedures.