Ushers, Lobby Attendants, & Ticket Takers
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Technology Tools
Key Tasks
- Greet patrons attending entertainment events.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Count and record number of tickets collected.
- Lead tours and answer visitors' questions about the exhibits.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
- Settle seating disputes or help solve other customer concerns.
- Manage inventory or sale of artist merchandise.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- Distribute programs to patrons.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Maintain order and ensure adherence to safety rules.
- Give door checks to patrons who are temporarily leaving establishments.
- Work with others to change advertising displays.
- Search for lost articles or for parents of lost children.
- Manage informational kiosks or displays of event signs or posters.
- Page individuals wanted at the box office.
- Schedule or manage staff, such as volunteer usher corps.
Skills
Knowledge
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Abilities
Work Activities
Work Context
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
97%
Indoors, Environmentally Controlled
How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
95%
Face-to-Face Discussions with Individuals and Within Teams
How frequently does your job require face-to-face discussions with individuals and within teams?
92%
Deal With External Customers or the Public in General
How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
89%
Physical Proximity
To what extent does this job require the worker to perform job tasks physically close to other people?
82%
Spend Time Standing
How much does this job require standing?
78%
Work With or Contribute to a Work Group or Team
How important is it to work with or contribute to a work group or team in this job?
74%
Dealing With Unpleasant, Angry, or Discourteous People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
73%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
72%
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
69%
Telephone Conversations
How often do you have telephone conversations in this job?
68%
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
67%
Conflict Situations
How frequently are there conflict situations the employee has to face in this job?
58%
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
58%
Frequency of Decision Making
How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
57%
Spend Time Walking or Running
How much does this job require walking or running?
55%
Coordinate or Lead Others in Accomplishing Work Activities
How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
54%
Impact of Decisions on Co-workers or Company Results
What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
52%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
49%
Importance of Repeating Same Tasks
How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
48%
Determine Tasks, Priorities and Goals
How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
42%
Dealing with Violent or Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
40%
Work Schedules
How regular are the work schedules for this job?
40%
Time Pressure
How often does this job require the worker to meet strict deadlines?
37%
Written Letters and Memos
How frequently does your job require written letters and memos?
34%
How frequently does your job require you to use E-mail?
32%
Degree of Automation
How automated is the job?
30%
Exposed to Contaminants
How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
30%
Exposed to Extremely Bright or Inadequate Lighting Conditions
How often does this job require working in extremely bright or inadequate lighting conditions?
26%
Spend Time Bending or Twisting Your Body
How much does this job require bending or twisting your body?
26%
Spend Time Sitting
How much does this job require sitting?
26%
Exposed to Minor Burns, Cuts, Bites, or Stings
How often does this job require exposure to minor burns, cuts, bites, or stings?
24%
Exposed to Very Hot or Cold Temperatures
How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
24%
Public Speaking
How frequently does your job require public speaking (one speaker with an audience)?
24%
Work Outcomes and Results of Other Workers
How responsible is the worker for work outcomes and results of other workers?
24%
Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
22%
Exposed to High Places
How often does this job require exposure to high places?
21%
Health and Safety of Other Workers
How much responsibility is there for the health and safety of others in this job?
21%
Level of Competition
To what extent does this job require the worker to compete or to be aware of competitive pressures?
20%
Consequence of Error
How serious would the result usually be if the worker made a mistake that was not easily correctable?
18%
Exposed to Disease or Infections
How often does this job require exposure to disease/infections?
16%
Outdoors, Exposed to All Weather Conditions
How often does this job require working outdoors, exposed to all weather conditions?
16%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?
16%
Exposed to Radiation
How often does this job require exposure to radiation?
13%
Indoors, Not Environmentally Controlled
How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?
10%
Duration of Typical Work Week
Number of hours typically worked in one week.
9%
Spend Time Kneeling, Crouching, Stooping, or Crawling
How much does this job require kneeling, crouching, stooping or crawling?
8%
Outdoors, Under Cover
How often does this job require working outdoors, under cover (like in an open shed)?
7%
Exposed to Cramped Work Space, Awkward Positions
How often does this job require working in cramped work spaces that requires getting into awkward positions?
6%
Spend Time Keeping or Regaining Balance
How much does this job require keeping or regaining your balance?
6%
In an Enclosed Vehicle or Operate Enclosed Equipment
How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?
4%
Exposed to Hazardous Equipment
How often does this job require exposure to hazardous equipment?
3%
Exposed to Hazardous Conditions
How often does this job require exposure to hazardous conditions?
2%
Spend Time Climbing Ladders, Scaffolds, or Poles
How much does this job require climbing ladders, scaffolds, poles, etc.?
2%
Exposed to Whole Body Vibration
How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?
0%
In an Open Vehicle or Operating Equipment
How often does this job require working in an open vehicle or operating equipment (like a tractor)?
0%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
0%
Education
High school diploma or equivalent
Less than high school diploma
Associate's degree
Interests
Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum
Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis
Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t
Artistic
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,
Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f
Work Styles
Work Values
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