43-6011.00

Executive Secretaries & Executive Administrative Assistants

Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.

Career Cluster:Management & Entrepreneurship
Job Family:Office and Administrative Support
Job Zone:Job Zone Three: Medium Preparation Needed
Industry:Finance and Insurance
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Technology Tools

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Key Tasks

  • Manage and maintain executives' schedules.
  • Process payroll information.
  • Make travel arrangements for executives.
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
  • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Prepare responses to correspondence containing routine inquiries.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
  • File and retrieve corporate documents, records, and reports.
  • Interpret administrative and operating policies and procedures for employees.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Provide clerical support to other departments.
  • Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.
  • Compile, transcribe, and distribute minutes of meetings.
  • Attend meetings to record minutes.
  • Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
  • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
  • Keep track of employees' time.

Skills

Reading Comprehension
75%
Active Listening
75%
Speaking
72%
Writing
69%
Service Orientation
69%
Coordination
60%
Time Management
56%
Social Perceptiveness
56%
Critical Thinking
56%
Active Learning
53%
Monitoring
53%
Judgment and Decision Making
53%
Negotiation
50%
Persuasion
47%
Instructing
47%
Complex Problem Solving
47%
Learning Strategies
47%
Mathematics
44%
Systems Analysis
44%
Systems Evaluation
41%
Management of Personnel Resources
35%
Quality Control Analysis
28%
Management of Material Resources
25%
Programming
22%
Management of Financial Resources
22%
Technology Design
19%
Operations Monitoring
19%
Operations Analysis
13%
Science
10%
Operation and Control
6%
Repairing
3%
Equipment Selection
3%
Troubleshooting
0%
Installation
0%
Equipment Maintenance
0%

Knowledge

Administrative
88%
English Language
79%
Customer and Personal Service
62%
Computers and Electronics
58%
Administration and Management
55%
Personnel and Human Resources
44%
Communications and Media
42%
Mathematics
38%
Public Safety and Security
33%
Telecommunications
29%
Education and Training
28%
Law and Government
28%
Economics and Accounting
27%
Transportation
25%
Psychology
24%
Sociology and Anthropology
21%
Philosophy and Theology
18%
Sales and Marketing
13%
Foreign Language
10%
Production and Processing
10%
Geography
9%
Mechanical
8%
Medicine and Dentistry
8%
Therapy and Counseling
8%
Fine Arts
5%
Engineering and Technology
5%
Design
5%
History and Archeology
4%
Chemistry
4%
Physics
3%
Food Production
2%
Biology
2%
Building and Construction
2%

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Abilities

Speech Recognition
75%
Oral Expression
75%
Oral Comprehension
75%
Written Comprehension
75%
Written Expression
75%
Speech Clarity
72%
Near Vision
72%
Information Ordering
60%
Problem Sensitivity
56%
Perceptual Speed
53%
Deductive Reasoning
53%
Category Flexibility
53%
Fluency of Ideas
50%
Flexibility of Closure
50%
Inductive Reasoning
50%
Selective Attention
50%
Originality
50%
Far Vision
47%
Mathematical Reasoning
47%
Time Sharing
47%
Memorization
44%
Finger Dexterity
41%
Speed of Closure
41%
Number Facility
41%
Visualization
31%
Auditory Attention
31%
Wrist-Finger Speed
28%
Manual Dexterity
22%
Hearing Sensitivity
22%
Visual Color Discrimination
22%
Arm-Hand Steadiness
19%
Multilimb Coordination
16%
Control Precision
16%
Trunk Strength
13%
Static Strength
10%
Depth Perception
6%
Explosive Strength
6%
Dynamic Strength
6%
Response Orientation
6%
Extent Flexibility
3%
Sound Localization
0%
Reaction Time
0%
Speed of Limb Movement
0%
Night Vision
0%
Stamina
0%
Peripheral Vision
0%
Spatial Orientation
0%
Glare Sensitivity
0%
Gross Body Equilibrium
0%
Rate Control
0%
Dynamic Flexibility
0%
Gross Body Coordination
0%

Work Activities

Communicating with Supervisors, Peers, or Subordinates
91%
Establishing and Maintaining Interpersonal Relationships
88%
Getting Information
88%
Organizing, Planning, and Prioritizing Work
87%
Communicating with People Outside the Organization
86%
Performing Administrative Activities
86%
Working with Computers
85%
Scheduling Work and Activities
82%
Updating and Using Relevant Knowledge
79%
Processing Information
75%
Identifying Objects, Actions, and Events
73%
Documenting/Recording Information
70%
Thinking Creatively
68%
Making Decisions and Solving Problems
67%
Assisting and Caring for Others
62%
Monitoring Processes, Materials, or Surroundings
61%
Evaluating Information to Determine Compliance with Standards
59%
Coordinating the Work and Activities of Others
55%
Resolving Conflicts and Negotiating with Others
54%
Performing for or Working Directly with the Public
53%
Judging the Qualities of Objects, Services, or People
48%
Interpreting the Meaning of Information for Others
47%
Analyzing Data or Information
46%
Developing and Building Teams
46%
Handling and Moving Objects
44%
Monitoring and Controlling Resources
43%
Coaching and Developing Others
43%
Developing Objectives and Strategies
41%
Estimating the Quantifiable Characteristics of Products, Events, or Information
38%
Guiding, Directing, and Motivating Subordinates
35%
Providing Consultation and Advice to Others
33%
Training and Teaching Others
33%
Inspecting Equipment, Structures, or Materials
32%
Performing General Physical Activities
31%
Selling or Influencing Others
26%
Controlling Machines and Processes
24%
Staffing Organizational Units
20%
Repairing and Maintaining Electronic Equipment
17%
Repairing and Maintaining Mechanical Equipment
13%
Operating Vehicles, Mechanized Devices, or Equipment
11%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
6%

Work Context

Telephone Conversations

How often do you have telephone conversations in this job?

100%

E-Mail

How frequently does your job require you to use E-mail?

99%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

93%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

92%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

91%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

90%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

88%

Spend Time Sitting

How much does this job require sitting?

86%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

84%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

82%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

81%

Written Letters and Memos

How frequently does your job require written letters and memos?

77%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

72%

Time Pressure

How often does this job require the worker to meet strict deadlines?

72%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

71%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

61%

Duration of Typical Work Week

Number of hours typically worked in one week.

60%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

59%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

57%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

57%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

47%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

42%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

39%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

39%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

35%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

33%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

28%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

27%

Degree of Automation

How automated is the job?

27%

Spend Time Standing

How much does this job require standing?

24%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

21%

Spend Time Walking or Running

How much does this job require walking or running?

21%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

15%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

10%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

10%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

8%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

8%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

6%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

5%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

5%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

4%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

4%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

4%

Work Schedules

How regular are the work schedules for this job?

4%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

3%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

3%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

2%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

2%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

2%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

0%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

0%

Exposed to High Places

How often does this job require exposure to high places?

0%

Exposed to Radiation

How often does this job require exposure to radiation?

0%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

0%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

0%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

0%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

0%

Education

Associate's degree

34%

High school diploma or equivalent

24%

Some college, no degree

21%

Interests

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

90

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

76

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

50

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

15

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

6

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

4

Work Styles

Attention to Detail
88%
Dependability
88%
Cooperation
71%
Integrity
63%
Social Orientation
63%
Self-Control
54%
Stress Tolerance
54%
Achievement Orientation
51%
Perseverance
50%
Adaptability
49%
Initiative
46%
Cautiousness
43%
Optimism
41%
Self-Confidence
38%
Sincerity
36%
Empathy
35%
Humility
28%
Tolerance for Ambiguity
28%
Leadership Orientation
26%
Intellectual Curiosity
20%
Innovation
12%

Work Values

Relationships
72%
Support
67%
Working Conditions
47%
Achievement
45%
Independence
39%
Recognition
33%

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