11-9199.08 Bright Outlook

Loss Prevention Managers

Plan and direct policies, procedures, or systems to prevent the loss of assets. Determine risk exposure or potential liability, and develop risk control measures.

Career Cluster:Management & Entrepreneurship
Job Family:Management
Job Zone:Job Zone Four: Considerable Preparation Needed
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Technology Tools

Microsoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointGoogle Workspace softwareMySQLMicrosoft WindowsMicrosoft ProjectMicrosoft SharePointMicrosoft WordSAP softwareStructured query language SQL

Key Tasks

  • Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.
  • Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
  • Review loss prevention exception reports and cash discrepancies to ensure adherence to guidelines.
  • Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
  • Investigate or interview individuals suspected of shoplifting or internal theft.
  • Identify potential for loss and develop strategies to eliminate it.
  • Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.
  • Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
  • Hire or supervise loss prevention staff.
  • Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.
  • Maintain documentation of all loss prevention activity.
  • Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
  • Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
  • Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
  • Visit stores to ensure compliance with company policies and procedures.
  • Analyze retail data to identify current or emerging trends in theft or fraud.
  • Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.
  • Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
  • Collaborate with law enforcement to investigate and solve external theft or fraud cases.
  • Coordinate theft and fraud investigations involving career criminals or organized group activities.
  • Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
  • Perform cash audits and deposit investigations to fully account for store cash.
  • Recommend improvements in loss prevention programs, staffing, scheduling, or training.
  • Direct installation of covert surveillance equipment, such as security cameras.
  • Monitor and review paperwork procedures and systems to prevent error-related shortages.
  • Advise retail establishments on development of loss-investigation procedures.
  • Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.

Skills

Reading Comprehension
75%
Speaking
75%
Active Listening
75%
Time Management
72%
Instructing
72%
Complex Problem Solving
72%
Monitoring
72%
Critical Thinking
72%
Judgment and Decision Making
72%
Persuasion
69%
Systems Analysis
69%
Active Learning
69%
Writing
69%
Systems Evaluation
69%
Coordination
66%
Service Orientation
66%
Management of Personnel Resources
66%
Social Perceptiveness
66%
Negotiation
63%
Learning Strategies
56%
Mathematics
44%
Operations Monitoring
41%
Quality Control Analysis
38%
Management of Material Resources
31%
Management of Financial Resources
31%
Operations Analysis
31%
Troubleshooting
25%
Operation and Control
25%
Technology Design
19%
Programming
16%
Repairing
0%
Installation
0%
Science
0%
Equipment Selection
0%
Equipment Maintenance
0%

Knowledge

Public Safety and Security
79%
Law and Government
73%
Administration and Management
70%
English Language
69%
Education and Training
68%
Customer and Personal Service
64%
Psychology
63%
Personnel and Human Resources
61%
Computers and Electronics
61%
Mathematics
56%
Administrative
52%
Communications and Media
48%
Economics and Accounting
43%
Sociology and Anthropology
41%
Building and Construction
39%
Telecommunications
39%
Transportation
35%
Engineering and Technology
33%
Design
32%
Mechanical
31%
Therapy and Counseling
30%
Production and Processing
29%
Geography
25%
Sales and Marketing
25%
Foreign Language
19%
Food Production
19%
Physics
19%
Medicine and Dentistry
15%
Philosophy and Theology
11%
Chemistry
11%
History and Archeology
8%
Biology
8%
Fine Arts
2%

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Abilities

Problem Sensitivity
78%
Oral Expression
78%
Near Vision
75%
Oral Comprehension
75%
Deductive Reasoning
72%
Inductive Reasoning
72%
Written Comprehension
72%
Written Expression
72%
Speech Clarity
69%
Speech Recognition
69%
Originality
60%
Category Flexibility
56%
Selective Attention
56%
Far Vision
53%
Fluency of Ideas
53%
Flexibility of Closure
53%
Information Ordering
53%
Perceptual Speed
47%
Speed of Closure
47%
Memorization
44%
Visualization
44%
Number Facility
44%
Mathematical Reasoning
41%
Time Sharing
41%
Visual Color Discrimination
41%
Hearing Sensitivity
31%
Auditory Attention
31%
Trunk Strength
31%
Explosive Strength
28%
Static Strength
28%
Finger Dexterity
28%
Multilimb Coordination
28%
Dynamic Strength
28%
Response Orientation
28%
Manual Dexterity
28%
Reaction Time
25%
Gross Body Equilibrium
25%
Stamina
25%
Depth Perception
25%
Speed of Limb Movement
25%
Gross Body Coordination
25%
Extent Flexibility
22%
Control Precision
19%
Arm-Hand Steadiness
16%
Wrist-Finger Speed
10%
Peripheral Vision
3%
Spatial Orientation
3%
Glare Sensitivity
0%
Rate Control
0%
Night Vision
0%
Sound Localization
0%
Dynamic Flexibility
0%

Work Activities

Getting Information
90%
Making Decisions and Solving Problems
90%
Establishing and Maintaining Interpersonal Relationships
86%
Communicating with Supervisors, Peers, or Subordinates
86%
Identifying Objects, Actions, and Events
83%
Documenting/Recording Information
83%
Training and Teaching Others
81%
Working with Computers
80%
Evaluating Information to Determine Compliance with Standards
78%
Organizing, Planning, and Prioritizing Work
76%
Communicating with People Outside the Organization
75%
Coaching and Developing Others
74%
Analyzing Data or Information
74%
Developing Objectives and Strategies
72%
Resolving Conflicts and Negotiating with Others
72%
Developing and Building Teams
72%
Processing Information
71%
Monitoring Processes, Materials, or Surroundings
69%
Guiding, Directing, and Motivating Subordinates
69%
Selling or Influencing Others
68%
Updating and Using Relevant Knowledge
67%
Providing Consultation and Advice to Others
64%
Judging the Qualities of Objects, Services, or People
64%
Thinking Creatively
64%
Coordinating the Work and Activities of Others
61%
Interpreting the Meaning of Information for Others
61%
Scheduling Work and Activities
59%
Inspecting Equipment, Structures, or Materials
59%
Monitoring and Controlling Resources
56%
Assisting and Caring for Others
53%
Performing Administrative Activities
51%
Staffing Organizational Units
45%
Performing for or Working Directly with the Public
44%
Performing General Physical Activities
42%
Estimating the Quantifiable Characteristics of Products, Events, or Information
38%
Operating Vehicles, Mechanized Devices, or Equipment
31%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
29%
Repairing and Maintaining Electronic Equipment
26%
Handling and Moving Objects
22%
Controlling Machines and Processes
19%
Repairing and Maintaining Mechanical Equipment
19%

Work Context

E-Mail

How frequently does your job require you to use E-mail?

100%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

96%

Telephone Conversations

How often do you have telephone conversations in this job?

95%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

93%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

92%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

91%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

85%

Duration of Typical Work Week

Number of hours typically worked in one week.

84%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

84%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

80%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

79%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

77%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

75%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

74%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

73%

Time Pressure

How often does this job require the worker to meet strict deadlines?

73%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

66%

Written Letters and Memos

How frequently does your job require written letters and memos?

66%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

63%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

62%

Spend Time Sitting

How much does this job require sitting?

60%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

58%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

53%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

53%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

50%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

49%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

46%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

44%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

40%

Spend Time Standing

How much does this job require standing?

39%

Degree of Automation

How automated is the job?

35%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

35%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

33%

Spend Time Walking or Running

How much does this job require walking or running?

33%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

33%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

32%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

28%

Work Schedules

How regular are the work schedules for this job?

26%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

25%

Exposed to High Places

How often does this job require exposure to high places?

25%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

24%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

24%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

23%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

22%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

17%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

16%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

16%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

15%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

14%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

13%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

11%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

10%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

10%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

8%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

4%

Exposed to Radiation

How often does this job require exposure to radiation?

0%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

0%

Education

Bachelor's degree

55%

High school diploma or equivalent

14%

Post-secondary certificate

9%

Interests

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

77

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

77

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

47

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

45

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

28

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

0

Work Styles

Dependability
98%
Integrity
98%
Attention to Detail
91%
Cautiousness
91%
Leadership Orientation
83%
Self-Control
81%
Stress Tolerance
75%
Perseverance
72%
Achievement Orientation
68%
Initiative
61%
Self-Confidence
59%
Adaptability
51%
Intellectual Curiosity
39%
Tolerance for Ambiguity
39%
Social Orientation
36%
Cooperation
25%
Innovation
25%
Sincerity
15%
Empathy
12%
Optimism
11%

Work Values

Achievement
67%
Independence
67%
Relationships
67%
Working Conditions
56%
Recognition
50%
Support
50%

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