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41-2011.00 Jasne perspektywy

Kasy

Otrzymuj i wypłacaj pieniądze w placówkach innych niż instytucje finansowe. Może korzystać ze skanerów elektronicznych, kas fiskalnych lub podobnego sprzętu. Może przetwarzać transakcje kartą kredytową lub debetową i weryfikować czeki.

Klaster zawodowy:Marketing i sprzedaż
Rodzina zawodów:Sprzedaż i pokrewne
Strefa zawodowa:Strefa pracy druga: potrzebne jest pewne przygotowanie
Branża:Handel Detaliczny
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Narzędzia technologiczne

Apple SafariMicrosoft EdgeMicrosoft ExcelMicrosoft Office softwareMicrosoft WindowsMozilla Firefox

Główne zadania

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Greet customers entering establishments.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Wydawaj paragony, zwroty pieniędzy, kredyty lub zmiany należne klientom.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Issue trading stamps, and redeem food stamps and coupons.
  • Pomagaj klientom, dostarczając informacji i rozwiązując ich skargi.
  • Monitoruj stanowiska kasowe, aby upewnić się, że mają odpowiednią ilość gotówki i odpowiedni personel.
  • Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
  • Post charges against guests' or patients' accounts.
  • Compute and record totals of transactions.
  • Weigh items sold by weight to determine prices.
  • Sort, count, and wrap currency and coins.
  • Odpowiadaj na pytania klientów i dostarczaj informacji na temat procedur i zasad.
  • Odbieraj przychodzące połączenia telefoniczne.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Request information or assistance, using paging systems.
  • Help customers find the location of products.
  • Compile and maintain non-monetary reports and records.
  • Supervise others and provide on-the-job training.
  • Sell tickets and other items to customers.
  • Pomagaj w obowiązkach w innych obszarach sklepu, takich jak monitorowanie przymierzalni lub pakowanie i wynoszenie rzeczy klientów.
  • Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Czeki gotówkowe dla klientów.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Offer customers carry-out service at the completion of transactions.

Umiejętności

Orientacja na usługi
53%
Mówienie
50%
Spostrzegawczość społeczna
50%
Aktywne słuchanie
50%
Koordynacja
44%
Czytanie ze zrozumieniem
44%
Krytyczne myślenie
44%
Matematyka
41%
Zarządzanie czasem
41%
Monitorowanie
41%
Osąd i podejmowanie decyzji
38%
Instruowanie
35%
Perswazja
35%
Negocjacja
35%
Pismo
28%
Analiza systemów
25%
Zarządzanie zasobami kadrowymi
25%
Aktywna nauka
25%
Złożone rozwiązywanie problemów
25%
Ocena systemów
25%
Strategie uczenia się
25%
Monitorowanie operacji
22%
Obsługa i kontrola
13%
Zarządzanie zasobami finansowymi
13%
Rozwiązywanie problemów
10%
Zarządzanie zasobami materialnymi
10%
Analiza kontroli jakości
10%
Nauka
6%
Naprawa
0%
Instalacja
0%
Wybór sprzętu
0%
Programowanie
0%
Analiza operacyjna
0%
Konserwacja sprzętu
0%
Projekt technologii
0%

Wiedza

Obsługa klienta i osobista
76%
Język angielski
59%
Sprzedaży i Marketingu
52%
Matematyka
47%
Administracja i Zarządzanie
47%
Administracyjny
46%
Komputery i elektronika
42%
Bezpieczeństwo publiczne i ochrona
41%
Prawo i rząd
38%
Ekonomia i Rachunkowość
35%
Edukacja i szkolenie
34%
Telekomunikacja
29%
Komunikacja i media
27%
Personel i zasoby ludzkie
27%
Transport
24%
Psychologia
23%
Produkcja i przetwarzanie
21%
Język obcy
19%
Mechaniczny
18%
Socjologia i antropologia
15%
Chemia
14%
Produkcja żywności
13%
Inżynieria i Technologia
12%
Terapia i doradztwo
12%
Filozofia i teologia
11%
Medycyna i Stomatologia
11%
Budownictwo i Konstrukcje
9%
Fizyka
9%
Geografia
8%
Projekt
8%
Biologia
2%
Historia i Archeologia
0%
Sztuki piękne
0%

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Zdolności

Wyrażenie ustne
63%
Rozumienie ustne
63%
Blisko Wizji
56%
Jasność mowy
53%
Pisemne zrozumienie
53%
Wrażliwość problemowa
50%
Rozpoznawanie mowy
50%
Zamawianie informacji
50%
Dzielenie czasu
47%
Selektywna uwaga
47%
Kategoria Elastyczność
44%
Rozumowanie dedukcyjne
41%
Zręczność palców
41%
Rozumowanie indukcyjne
41%
Zapamiętanie
41%
Obiekt numeryczny
41%
Stabilność ramienia
38%
Siła tułowia
38%
Zręczność manualna
38%
Szybkość percepcyjna
35%
Rozumowanie matematyczne
35%
Wyrażenie pisemne
35%
Precyzja sterowania
35%
Daleka Wizja
28%
Stopień elastyczności
28%
Wytrwałość
28%
Siła statyczna
28%
Koordynacja wielokończynowa
28%
Wizualna dyskryminacja kolorów
28%
Siła dynamiczna
25%
Wrażliwość słuchu
25%
Uwaga słuchowa
25%
Płynność pomysłów
25%
Elastyczność zamknięcia
25%
Całkowita równowaga ciała
25%
Szybkość zamykania
25%
Oryginalność
25%
Całkowita koordynacja ciała
25%
Wybuchowa siła
22%
Wyobrażanie sobie
22%
Szybkość palca nadgarstka
19%
Orientacja odpowiedzi
19%
Czas reakcji
13%
Postrzeganie głębi
13%
Kontrola stawki
13%
Nocna wizja
0%
Lokalizacja dźwięku
0%
Widzenie peryferyjne
0%
Orientacja przestrzenna
0%
Szybkość ruchu kończyn
0%
Czułość na olśnienie
0%
Dynamiczna elastyczność
0%

Czynności zawodowe

Uzyskiwanie informacji
80%
Performing for or Working Directly with the Public
76%
Nawiązywanie i utrzymywanie relacji międzyludzkich
53%
Communicating with People Outside the Organization
51%
Komunikowanie się z przełożonymi, współpracownikami lub podwładnymi
51%
Identyfikacja obiektów, działań i zdarzeń
49%
Monitorowanie procesów, materiałów lub otoczenia
48%
Praca z komputerami
47%
Podejmowanie decyzji i rozwiązywanie problemów
44%
Obsługa i przenoszenie obiektów
42%
Szkolenie i nauczanie innych
42%
Wykonywanie czynności administracyjnych
40%
Wykonywanie ogólnej aktywności fizycznej
40%
Aktualizowanie i wykorzystywanie odpowiedniej wiedzy
39%
Ocena informacji w celu ustalenia zgodności ze standardami
39%
Sterowanie maszynami i procesami
37%
Sprzedaż lub wywieranie wpływu na innych
36%
Rozwiązywanie konfliktów i negocjacje z innymi
36%
Coaching i rozwój innych
36%
Pomaganie i troska o innych
36%
Organizowanie, planowanie i ustalanie priorytetów pracy
36%
Analizowanie danych lub informacji
34%
Informacje dotyczące dokumentowania/nagrywania
34%
Ocena jakości przedmiotów, usług lub ludzi
32%
Przetwarzanie informacji
32%
Myślenie twórcze
31%
Udzielanie konsultacji i porad innym
30%
Interpretowanie znaczenia informacji dla innych
29%
Koordynowanie pracy i działań innych osób
29%
Zasoby monitorowania i kontrolowania
29%
Rozwój i budowanie zespołów
29%
Kontrola sprzętu, konstrukcji lub materiałów
26%
Szacowanie wymiernych cech produktów, wydarzeń lub informacji
25%
Planowanie pracy i zajęć
24%
Kadrowe jednostki organizacyjne
24%
Kierowanie, kierowanie i motywowanie podwładnych
23%
Opracowywanie celów i strategii
18%
Obsługa pojazdów, urządzeń zmechanizowanych lub sprzętu
16%
Naprawa i konserwacja sprzętu elektronicznego
13%
Projektowanie, rozmieszczanie i określanie urządzeń technicznych, części i wyposażenia
12%
Naprawa i konserwacja urządzeń mechanicznych
9%

Kontekst pracy

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

99%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

89%

Telephone Conversations

How often do you have telephone conversations in this job?

88%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

78%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

77%

Spend Time Standing

How much does this job require standing?

77%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

76%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

73%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

73%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

68%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

64%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

63%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

61%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

59%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

59%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

56%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

55%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

52%

Time Pressure

How often does this job require the worker to meet strict deadlines?

52%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

49%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

46%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

46%

E-Mail

How frequently does your job require you to use E-mail?

44%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

43%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

42%

Spend Time Walking or Running

How much does this job require walking or running?

40%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

36%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

32%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

31%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

30%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

30%

Written Letters and Memos

How frequently does your job require written letters and memos?

29%

Duration of Typical Work Week

Number of hours typically worked in one week.

28%

Spend Time Sitting

How much does this job require sitting?

25%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

23%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

23%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

22%

Degree of Automation

How automated is the job?

21%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

20%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

19%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

19%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

19%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

18%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

17%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

15%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

15%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

13%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

11%

Work Schedules

How regular are the work schedules for this job?

9%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

7%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

4%

Exposed to High Places

How often does this job require exposure to high places?

3%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

1%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

0%

Exposed to Radiation

How often does this job require exposure to radiation?

0%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

0%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

0%

Edukacja

High school diploma or equivalent

44%

Less than high school diploma

37%

Post-secondary certificate

9%

Zainteresowania

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

84

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

44

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

30

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

29

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

0

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

0

Style pracy

Dependability
77%
Integrity
69%
Social Orientation
66%
Attention to Detail
64%
Cooperation
64%
Self-Control
50%
Optimism
49%
Empathy
44%
Sincerity
36%
Cautiousness
33%
Stress Tolerance
32%
Humility
28%
Adaptability
20%
Self-Confidence
19%
Perseverance
18%
Achievement Orientation
11%
Initiative
10%

Wartości zawodowe

Relationships
61%
Support
45%
Achievement
28%
Independence
28%
Working Conditions
20%
Recognition
17%

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