Camerieri e cameriere
Prendi gli ordini e servi cibo e bevande agli avventori ai tavoli del ristorante.
Strumenti tecnologici
Attività principali
- Collect payments from customers.
- Controlla l'identificazione degli avventori per assicurarti che soddisfino i requisiti di età minima per il consumo di bevande alcoliche.
- Scrivi gli ordini di cibo degli utenti sulle ricevute degli ordini, memorizza gli ordini o inserisci gli ordini nei computer per trasmetterli al personale di cucina.
- Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
- Take orders from patrons for food or beverages.
- Prepare checks that itemize and total meal costs and sales taxes.
- Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
- Clean tables or counters after patrons have finished dining.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Esegui compiti di pulizia, come spazzare e pulire i pavimenti, passare l'aspirapolvere sulla moquette, riordinare la stazione del server, portare fuori la spazzatura o controllare e pulire il bagno.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
- Inform customers of daily specials.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Garnish and decorate dishes in preparation for serving.
- Perform food preparation duties, such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
- Escort customers to their tables.
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
- Describe and recommend wines to customers.
- Provide guests with information about local areas, including directions.
- Check with customers to see if they want to apply any rewards to their purchase.
- Esegui attività di routine, come riempire sciroppi, flaconi disinfettanti e altre forniture essenziali.
Competenze
Conoscenze
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Abilità
Attività lavorative
Contesto lavorativo
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
96%
Spend Time Standing
How much does this job require standing?
92%
Face-to-Face Discussions with Individuals and Within Teams
How frequently does your job require face-to-face discussions with individuals and within teams?
88%
Spend Time Walking or Running
How much does this job require walking or running?
87%
Work With or Contribute to a Work Group or Team
How important is it to work with or contribute to a work group or team in this job?
87%
Indoors, Environmentally Controlled
How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
83%
Coordinate or Lead Others in Accomplishing Work Activities
How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
73%
Health and Safety of Other Workers
How much responsibility is there for the health and safety of others in this job?
73%
Physical Proximity
To what extent does this job require the worker to perform job tasks physically close to other people?
73%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
69%
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
66%
Telephone Conversations
How often do you have telephone conversations in this job?
65%
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
64%
Deal With External Customers or the Public in General
How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
62%
Determine Tasks, Priorities and Goals
How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
61%
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
60%
Frequency of Decision Making
How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
60%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?
60%
Dealing With Unpleasant, Angry, or Discourteous People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
53%
Work Outcomes and Results of Other Workers
How responsible is the worker for work outcomes and results of other workers?
52%
Impact of Decisions on Co-workers or Company Results
What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
51%
Importance of Repeating Same Tasks
How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
51%
Public Speaking
How frequently does your job require public speaking (one speaker with an audience)?
46%
Time Pressure
How often does this job require the worker to meet strict deadlines?
45%
Conflict Situations
How frequently are there conflict situations the employee has to face in this job?
41%
Degree of Automation
How automated is the job?
41%
Level of Competition
To what extent does this job require the worker to compete or to be aware of competitive pressures?
36%
Outdoors, Exposed to All Weather Conditions
How often does this job require working outdoors, exposed to all weather conditions?
33%
Spend Time Bending or Twisting Your Body
How much does this job require bending or twisting your body?
32%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
23%
Spend Time Keeping or Regaining Balance
How much does this job require keeping or regaining your balance?
22%
How frequently does your job require you to use E-mail?
20%
Written Letters and Memos
How frequently does your job require written letters and memos?
20%
Consequence of Error
How serious would the result usually be if the worker made a mistake that was not easily correctable?
18%
Exposed to Contaminants
How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
16%
Exposed to Minor Burns, Cuts, Bites, or Stings
How often does this job require exposure to minor burns, cuts, bites, or stings?
16%
Spend Time Kneeling, Crouching, Stooping, or Crawling
How much does this job require kneeling, crouching, stooping or crawling?
16%
Outdoors, Under Cover
How often does this job require working outdoors, under cover (like in an open shed)?
13%
Indoors, Not Environmentally Controlled
How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?
12%
Exposed to Very Hot or Cold Temperatures
How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
9%
Exposed to Cramped Work Space, Awkward Positions
How often does this job require working in cramped work spaces that requires getting into awkward positions?
8%
Spend Time Sitting
How much does this job require sitting?
7%
Dealing with Violent or Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
6%
Exposed to Extremely Bright or Inadequate Lighting Conditions
How often does this job require working in extremely bright or inadequate lighting conditions?
6%
Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
6%
Work Schedules
How regular are the work schedules for this job?
5%
Duration of Typical Work Week
Number of hours typically worked in one week.
2%
Exposed to Disease or Infections
How often does this job require exposure to disease/infections?
2%
Exposed to Hazardous Conditions
How often does this job require exposure to hazardous conditions?
2%
Exposed to High Places
How often does this job require exposure to high places?
2%
In an Open Vehicle or Operating Equipment
How often does this job require working in an open vehicle or operating equipment (like a tractor)?
1%
Spend Time Climbing Ladders, Scaffolds, or Poles
How much does this job require climbing ladders, scaffolds, poles, etc.?
1%
Exposed to Hazardous Equipment
How often does this job require exposure to hazardous equipment?
0%
Exposed to Radiation
How often does this job require exposure to radiation?
0%
Exposed to Whole Body Vibration
How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?
0%
In an Enclosed Vehicle or Operate Enclosed Equipment
How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?
0%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
0%
Istruzione
High school diploma or equivalent
Less than high school diploma
Post-secondary certificate
Interessi
Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum
Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis
Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t
Artistic
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,
Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f
Stili di lavoro
Valori lavorativi
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