Portieri e fattorini dei bagagli
Gestire i bagagli dei viaggiatori nei terminal di trasporto o degli ospiti in hotel o strutture simili.
Strumenti tecnologici
Attività principali
- Ricevi e contrassegna il bagaglio completando e allegando i controlli di reclamo.
- Greet incoming guests and escort them to their rooms.
- Transport guests about premises and local areas, or arrange for transportation.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Assist travelers and guests with disabilities.
- Deliver messages and room service orders, and run errands for guests.
- Pick up and return items for laundry and valet service.
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Compute and complete charge slips for services rendered and maintain records.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
- Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
- Compilare i moduli per l'assicurazione del bagaglio.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
Competenze
Conoscenze
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Abilità
Attività lavorative
Contesto lavorativo
Outdoors, Exposed to All Weather Conditions
How often does this job require working outdoors, exposed to all weather conditions?
95%
In an Enclosed Vehicle or Operate Enclosed Equipment
How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?
94%
Indoors, Environmentally Controlled
How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
93%
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
85%
Deal With External Customers or the Public in General
How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
84%
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
83%
Work With or Contribute to a Work Group or Team
How important is it to work with or contribute to a work group or team in this job?
82%
Telephone Conversations
How often do you have telephone conversations in this job?
81%
Spend Time Standing
How much does this job require standing?
80%
Face-to-Face Discussions with Individuals and Within Teams
How frequently does your job require face-to-face discussions with individuals and within teams?
79%
Physical Proximity
To what extent does this job require the worker to perform job tasks physically close to other people?
78%
Spend Time Walking or Running
How much does this job require walking or running?
75%
Frequency of Decision Making
How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
73%
Determine Tasks, Priorities and Goals
How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
71%
Health and Safety of Other Workers
How much responsibility is there for the health and safety of others in this job?
68%
Dealing With Unpleasant, Angry, or Discourteous People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
66%
Impact of Decisions on Co-workers or Company Results
What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
63%
Outdoors, Under Cover
How often does this job require working outdoors, under cover (like in an open shed)?
62%
Coordinate or Lead Others in Accomplishing Work Activities
How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
57%
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
57%
Work Outcomes and Results of Other Workers
How responsible is the worker for work outcomes and results of other workers?
57%
Importance of Repeating Same Tasks
How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
53%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
52%
Conflict Situations
How frequently are there conflict situations the employee has to face in this job?
50%
Consequence of Error
How serious would the result usually be if the worker made a mistake that was not easily correctable?
50%
Duration of Typical Work Week
Number of hours typically worked in one week.
50%
Exposed to Very Hot or Cold Temperatures
How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
49%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
44%
How frequently does your job require you to use E-mail?
43%
Exposed to Contaminants
How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
42%
Spend Time Bending or Twisting Your Body
How much does this job require bending or twisting your body?
40%
Indoors, Not Environmentally Controlled
How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?
39%
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
39%
Time Pressure
How often does this job require the worker to meet strict deadlines?
35%
Exposed to Extremely Bright or Inadequate Lighting Conditions
How often does this job require working in extremely bright or inadequate lighting conditions?
34%
Spend Time Keeping or Regaining Balance
How much does this job require keeping or regaining your balance?
34%
Exposed to Minor Burns, Cuts, Bites, or Stings
How often does this job require exposure to minor burns, cuts, bites, or stings?
25%
Level of Competition
To what extent does this job require the worker to compete or to be aware of competitive pressures?
25%
Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
25%
Written Letters and Memos
How frequently does your job require written letters and memos?
24%
Degree of Automation
How automated is the job?
23%
Spend Time Sitting
How much does this job require sitting?
20%
Spend Time Kneeling, Crouching, Stooping, or Crawling
How much does this job require kneeling, crouching, stooping or crawling?
18%
Dealing with Violent or Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
17%
Exposed to Cramped Work Space, Awkward Positions
How often does this job require working in cramped work spaces that requires getting into awkward positions?
15%
Public Speaking
How frequently does your job require public speaking (one speaker with an audience)?
14%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?
14%
Exposed to Hazardous Equipment
How often does this job require exposure to hazardous equipment?
12%
In an Open Vehicle or Operating Equipment
How often does this job require working in an open vehicle or operating equipment (like a tractor)?
12%
Work Schedules
How regular are the work schedules for this job?
12%
Exposed to Whole Body Vibration
How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?
11%
Exposed to Disease or Infections
How often does this job require exposure to disease/infections?
10%
Exposed to High Places
How often does this job require exposure to high places?
9%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
8%
Spend Time Climbing Ladders, Scaffolds, or Poles
How much does this job require climbing ladders, scaffolds, poles, etc.?
3%
Exposed to Hazardous Conditions
How often does this job require exposure to hazardous conditions?
0%
Exposed to Radiation
How often does this job require exposure to radiation?
0%
Istruzione
Less than high school diploma
High school diploma or equivalent
Some college, no degree
Interessi
Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t
Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum
Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis
Artistic
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,
Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f
Stili di lavoro
Valori lavorativi
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