Concierges
Aider les clients de l'hôtel, de l'appartement ou d'un immeuble de bureaux avec des services personnels. Peut prendre des messages ; organiser ou donner des conseils sur le transport, les services professionnels ou les divertissements ; ou surveiller les demandes des clients en matière de ménage et d'entretien.
Outils technologiques
Tâches principales
- Fournissez des informations sur les caractéristiques locales, telles que les magasins, les restaurants, la vie nocturne ou les destinations récréatives.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Fournir des directions aux invités.
- Order flowers for guests.
- Make travel arrangements for sightseeing or other tours.
- Pick up and deliver items or run errands for guests.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Réservez des billets d'avion ou de train, réservez des voitures de location ou organisez un service de navette pour les clients.
- Arrange childcare services for guests.
- Fournir des services de restauration et de boissons aux clients.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Assist guests with special needs by providing equipment such as wheelchairs.
- Salon de l'hôtel propre et bien rangé.
- Recevoir, stocker ou livrer des bagages ou du courrier.
- Effectuer des tâches de bureau sur une base temporaire en cas de besoin.
- Organiser le remplacement des objets perdus par les voyageurs.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
- Arrange for interpreters or translators when patrons require such services.
Compétences
Connaissances
Créer un CV pour Concierges
Créez un CV professionnel optimisé ATS adapté à ce parcours professionnel.
Aptitudes
Activités professionnelles
Contexte de travail
How frequently does your job require you to use E-mail?
100%
Telephone Conversations
How often do you have telephone conversations in this job?
98%
Face-to-Face Discussions with Individuals and Within Teams
How frequently does your job require face-to-face discussions with individuals and within teams?
96%
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
93%
Indoors, Environmentally Controlled
How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
91%
Determine Tasks, Priorities and Goals
How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
88%
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
85%
Deal With External Customers or the Public in General
How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
82%
Work With or Contribute to a Work Group or Team
How important is it to work with or contribute to a work group or team in this job?
75%
Time Pressure
How often does this job require the worker to meet strict deadlines?
72%
Written Letters and Memos
How frequently does your job require written letters and memos?
70%
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
69%
Physical Proximity
To what extent does this job require the worker to perform job tasks physically close to other people?
66%
Coordinate or Lead Others in Accomplishing Work Activities
How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
63%
Spend Time Standing
How much does this job require standing?
59%
Dealing With Unpleasant, Angry, or Discourteous People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
57%
Impact of Decisions on Co-workers or Company Results
What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
57%
Frequency of Decision Making
How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
56%
Work Outcomes and Results of Other Workers
How responsible is the worker for work outcomes and results of other workers?
55%
Conflict Situations
How frequently are there conflict situations the employee has to face in this job?
54%
Health and Safety of Other Workers
How much responsibility is there for the health and safety of others in this job?
51%
Duration of Typical Work Week
Number of hours typically worked in one week.
48%
Public Speaking
How frequently does your job require public speaking (one speaker with an audience)?
48%
Spend Time Sitting
How much does this job require sitting?
48%
Level of Competition
To what extent does this job require the worker to compete or to be aware of competitive pressures?
44%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
43%
Importance of Repeating Same Tasks
How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
36%
Spend Time Walking or Running
How much does this job require walking or running?
36%
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
31%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
30%
In an Enclosed Vehicle or Operate Enclosed Equipment
How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?
26%
Degree of Automation
How automated is the job?
25%
Consequence of Error
How serious would the result usually be if the worker made a mistake that was not easily correctable?
24%
Dealing with Violent or Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
21%
Exposed to Contaminants
How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
19%
Indoors, Not Environmentally Controlled
How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?
19%
Spend Time Bending or Twisting Your Body
How much does this job require bending or twisting your body?
19%
Work Schedules
How regular are the work schedules for this job?
18%
Spend Time Keeping or Regaining Balance
How much does this job require keeping or regaining your balance?
17%
Spend Time Kneeling, Crouching, Stooping, or Crawling
How much does this job require kneeling, crouching, stooping or crawling?
17%
Outdoors, Under Cover
How often does this job require working outdoors, under cover (like in an open shed)?
16%
Exposed to Very Hot or Cold Temperatures
How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
14%
Outdoors, Exposed to All Weather Conditions
How often does this job require working outdoors, exposed to all weather conditions?
14%
Exposed to Extremely Bright or Inadequate Lighting Conditions
How often does this job require working in extremely bright or inadequate lighting conditions?
10%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?
10%
Exposed to Cramped Work Space, Awkward Positions
How often does this job require working in cramped work spaces that requires getting into awkward positions?
9%
Exposed to Minor Burns, Cuts, Bites, or Stings
How often does this job require exposure to minor burns, cuts, bites, or stings?
8%
Exposed to Disease or Infections
How often does this job require exposure to disease/infections?
7%
In an Open Vehicle or Operating Equipment
How often does this job require working in an open vehicle or operating equipment (like a tractor)?
7%
Exposed to High Places
How often does this job require exposure to high places?
6%
Spend Time Climbing Ladders, Scaffolds, or Poles
How much does this job require climbing ladders, scaffolds, poles, etc.?
6%
Exposed to Hazardous Conditions
How often does this job require exposure to hazardous conditions?
5%
Exposed to Hazardous Equipment
How often does this job require exposure to hazardous equipment?
2%
Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
2%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
2%
Exposed to Whole Body Vibration
How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?
1%
Exposed to Radiation
How often does this job require exposure to radiation?
0%
Formation
High school diploma or equivalent
Some college, no degree
Post-secondary certificate
Intérêts
Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis
Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum
Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t
Artistic
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,
Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f
Styles de travail
Valeurs professionnelles
Prêt à poursuivre une carrière en tant que Concierges ?
Créez un CV professionnel qui met en valeur les bonnes compétences et expériences pour ce rôle.
Créer votre CV maintenant