53-3053.00 Bright Outlook

Shuttle Drivers & Chauffeurs

Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.

Career Cluster:Supply Chain & Transportation
Job Family:Transportation and Material Moving
Job Zone:Job Zone Two: Some Preparation Needed
Industry:Transportation and Warehousing
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Key Tasks

  • Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
  • Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
  • Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
  • Comply with traffic regulations to operate vehicles in a safe and courteous manner.
  • Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
  • Report any vehicle malfunctions or needed repairs.
  • Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
  • Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
  • Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
  • Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
  • Notify dispatchers or company mechanics of vehicle problems.
  • Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
  • Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
  • Pick up or meet passengers according to requests, appointments, or schedules.
  • Arrange to pick up particular customers or groups on a regular schedule.
  • Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
  • Complete accident reports when necessary.
  • Read maps and follow written and verbal geographic directions.
  • Maintain knowledge of first-aid procedures.
  • Regulate heating, lighting, and ventilation systems for passenger comfort.
  • Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
  • Record vehicle routes.
  • Vacuum and clean interiors, and wash and polish exteriors of automobiles.
  • Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
  • Perform errands for customers or employers, such as delivering or picking up mail and packages.
  • Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.

Skills

Active Listening
60%
Operation and Control
56%
Monitoring
56%
Critical Thinking
56%
Speaking
53%
Social Perceptiveness
53%
Operations Monitoring
53%
Service Orientation
53%
Reading Comprehension
47%
Time Management
47%
Coordination
47%
Judgment and Decision Making
44%
Active Learning
41%
Writing
38%
Troubleshooting
35%
Persuasion
35%
Complex Problem Solving
35%
Quality Control Analysis
35%
Negotiation
31%
Learning Strategies
31%
Equipment Maintenance
31%
Instructing
28%
Systems Evaluation
25%
Mathematics
22%
Repairing
22%
Systems Analysis
22%
Management of Personnel Resources
19%
Equipment Selection
16%
Management of Material Resources
13%
Management of Financial Resources
13%
Technology Design
13%
Operations Analysis
6%
Programming
3%
Installation
3%
Science
0%

Knowledge

Customer and Personal Service
91%
Transportation
88%
Public Safety and Security
86%
English Language
73%
Personnel and Human Resources
71%
Administrative
68%
Administration and Management
68%
Education and Training
65%
Production and Processing
64%
Law and Government
63%
Psychology
62%
Economics and Accounting
55%
Communications and Media
54%
Mathematics
53%
Sales and Marketing
50%
Mechanical
49%
Computers and Electronics
41%
Telecommunications
40%
Foreign Language
39%
Design
38%
Building and Construction
37%
Therapy and Counseling
35%
Geography
34%
Engineering and Technology
34%
Sociology and Anthropology
33%
Physics
33%
Chemistry
31%
Philosophy and Theology
30%
Medicine and Dentistry
29%
Biology
25%
History and Archeology
24%
Fine Arts
24%
Food Production
19%

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Abilities

Far Vision
75%
Near Vision
75%
Multilimb Coordination
63%
Control Precision
63%
Problem Sensitivity
60%
Oral Comprehension
60%
Depth Perception
60%
Selective Attention
56%
Speech Recognition
56%
Reaction Time
56%
Spatial Orientation
56%
Speech Clarity
56%
Rate Control
56%
Deductive Reasoning
53%
Arm-Hand Steadiness
53%
Oral Expression
53%
Peripheral Vision
53%
Inductive Reasoning
53%
Time Sharing
53%
Information Ordering
53%
Night Vision
50%
Auditory Attention
50%
Response Orientation
50%
Perceptual Speed
50%
Written Comprehension
47%
Hearing Sensitivity
44%
Flexibility of Closure
44%
Trunk Strength
44%
Manual Dexterity
44%
Sound Localization
41%
Category Flexibility
41%
Finger Dexterity
41%
Glare Sensitivity
41%
Written Expression
41%
Extent Flexibility
38%
Fluency of Ideas
38%
Originality
38%
Visual Color Discrimination
38%
Memorization
35%
Visualization
35%
Speed of Closure
35%
Number Facility
35%
Static Strength
28%
Gross Body Coordination
28%
Stamina
25%
Dynamic Strength
25%
Wrist-Finger Speed
22%
Gross Body Equilibrium
22%
Mathematical Reasoning
19%
Explosive Strength
16%
Speed of Limb Movement
13%
Dynamic Flexibility
6%

Work Activities

Operating Vehicles, Mechanized Devices, or Equipment
95%
Getting Information
86%
Assisting and Caring for Others
84%
Inspecting Equipment, Structures, or Materials
80%
Communicating with Supervisors, Peers, or Subordinates
80%
Identifying Objects, Actions, and Events
76%
Monitoring Processes, Materials, or Surroundings
75%
Performing for or Working Directly with the Public
72%
Evaluating Information to Determine Compliance with Standards
72%
Documenting/Recording Information
71%
Making Decisions and Solving Problems
67%
Updating and Using Relevant Knowledge
66%
Organizing, Planning, and Prioritizing Work
61%
Performing General Physical Activities
60%
Scheduling Work and Activities
59%
Resolving Conflicts and Negotiating with Others
58%
Coaching and Developing Others
56%
Establishing and Maintaining Interpersonal Relationships
55%
Judging the Qualities of Objects, Services, or People
55%
Repairing and Maintaining Mechanical Equipment
55%
Communicating with People Outside the Organization
54%
Providing Consultation and Advice to Others
51%
Training and Teaching Others
49%
Developing and Building Teams
48%
Performing Administrative Activities
47%
Working with Computers
46%
Processing Information
46%
Thinking Creatively
46%
Estimating the Quantifiable Characteristics of Products, Events, or Information
46%
Coordinating the Work and Activities of Others
45%
Developing Objectives and Strategies
45%
Handling and Moving Objects
41%
Analyzing Data or Information
40%
Controlling Machines and Processes
38%
Monitoring and Controlling Resources
36%
Repairing and Maintaining Electronic Equipment
36%
Interpreting the Meaning of Information for Others
32%
Guiding, Directing, and Motivating Subordinates
31%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
29%
Staffing Organizational Units
27%
Selling or Influencing Others
21%

Work Context

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

99%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

88%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

85%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

84%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

82%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

78%

Time Pressure

How often does this job require the worker to meet strict deadlines?

78%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

77%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

77%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

76%

Spend Time Sitting

How much does this job require sitting?

76%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

75%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

73%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

72%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

71%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

68%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

68%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

62%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

61%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

58%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

57%

Telephone Conversations

How often do you have telephone conversations in this job?

57%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

55%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

55%

Written Letters and Memos

How frequently does your job require written letters and memos?

50%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

47%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

47%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

46%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

45%

Duration of Typical Work Week

Number of hours typically worked in one week.

44%

E-Mail

How frequently does your job require you to use E-mail?

42%

Spend Time Standing

How much does this job require standing?

41%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

41%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

37%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

36%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

34%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

33%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

31%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

31%

Spend Time Walking or Running

How much does this job require walking or running?

27%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

26%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

26%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

22%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

22%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

19%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

18%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

17%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

15%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

14%

Degree of Automation

How automated is the job?

12%

Work Schedules

How regular are the work schedules for this job?

9%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

7%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

7%

Exposed to High Places

How often does this job require exposure to high places?

4%

Exposed to Radiation

How often does this job require exposure to radiation?

4%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

2%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

1%

Education

High school diploma or equivalent

56%

Interests

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

91

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

53

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

35

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

20

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

0

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

0

Work Styles

Dependability
87%
Cautiousness
71%
Cooperation
66%
Integrity
58%
Attention to Detail
54%
Social Orientation
54%
Self-Control
51%
Optimism
45%
Empathy
42%
Stress Tolerance
42%
Sincerity
41%
Adaptability
37%
Perseverance
33%
Humility
32%
Achievement Orientation
23%
Self-Confidence
22%
Initiative
18%

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