Shuttle Drivers & Chauffeurs
Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.
Technology Tools
Key Tasks
- Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
- Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
- Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
- Comply with traffic regulations to operate vehicles in a safe and courteous manner.
- Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
- Report any vehicle malfunctions or needed repairs.
- Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
- Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
- Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
- Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
- Notify dispatchers or company mechanics of vehicle problems.
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
- Pick up or meet passengers according to requests, appointments, or schedules.
- Arrange to pick up particular customers or groups on a regular schedule.
- Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
- Complete accident reports when necessary.
- Read maps and follow written and verbal geographic directions.
- Maintain knowledge of first-aid procedures.
- Regulate heating, lighting, and ventilation systems for passenger comfort.
- Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
- Record vehicle routes.
- Vacuum and clean interiors, and wash and polish exteriors of automobiles.
- Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
- Perform errands for customers or employers, such as delivering or picking up mail and packages.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
Skills
Knowledge
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Abilities
Work Activities
Work Context
In an Enclosed Vehicle or Operate Enclosed Equipment
How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?
99%
Physical Proximity
To what extent does this job require the worker to perform job tasks physically close to other people?
88%
Deal With External Customers or the Public in General
How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
85%
Outdoors, Exposed to All Weather Conditions
How often does this job require working outdoors, exposed to all weather conditions?
84%
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
82%
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
78%
Time Pressure
How often does this job require the worker to meet strict deadlines?
78%
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
77%
Impact of Decisions on Co-workers or Company Results
What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
77%
Consequence of Error
How serious would the result usually be if the worker made a mistake that was not easily correctable?
76%
Spend Time Sitting
How much does this job require sitting?
76%
Frequency of Decision Making
How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
75%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
73%
Work With or Contribute to a Work Group or Team
How important is it to work with or contribute to a work group or team in this job?
72%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
71%
Face-to-Face Discussions with Individuals and Within Teams
How frequently does your job require face-to-face discussions with individuals and within teams?
68%
Health and Safety of Other Workers
How much responsibility is there for the health and safety of others in this job?
68%
Dealing With Unpleasant, Angry, or Discourteous People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
62%
Determine Tasks, Priorities and Goals
How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
61%
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
58%
Importance of Repeating Same Tasks
How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
57%
Telephone Conversations
How often do you have telephone conversations in this job?
57%
Conflict Situations
How frequently are there conflict situations the employee has to face in this job?
55%
Exposed to Very Hot or Cold Temperatures
How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
55%
Written Letters and Memos
How frequently does your job require written letters and memos?
50%
Coordinate or Lead Others in Accomplishing Work Activities
How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
47%
Exposed to Contaminants
How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
47%
Spend Time Bending or Twisting Your Body
How much does this job require bending or twisting your body?
46%
Work Outcomes and Results of Other Workers
How responsible is the worker for work outcomes and results of other workers?
45%
Duration of Typical Work Week
Number of hours typically worked in one week.
44%
How frequently does your job require you to use E-mail?
42%
Spend Time Standing
How much does this job require standing?
41%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?
41%
Indoors, Environmentally Controlled
How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
37%
Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
36%
Exposed to Disease or Infections
How often does this job require exposure to disease/infections?
34%
Level of Competition
To what extent does this job require the worker to compete or to be aware of competitive pressures?
33%
Dealing with Violent or Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
31%
Exposed to Extremely Bright or Inadequate Lighting Conditions
How often does this job require working in extremely bright or inadequate lighting conditions?
31%
Spend Time Walking or Running
How much does this job require walking or running?
27%
Spend Time Kneeling, Crouching, Stooping, or Crawling
How much does this job require kneeling, crouching, stooping or crawling?
26%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
26%
Exposed to Cramped Work Space, Awkward Positions
How often does this job require working in cramped work spaces that requires getting into awkward positions?
22%
Outdoors, Under Cover
How often does this job require working outdoors, under cover (like in an open shed)?
22%
Indoors, Not Environmentally Controlled
How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?
19%
Spend Time Keeping or Regaining Balance
How much does this job require keeping or regaining your balance?
18%
Public Speaking
How frequently does your job require public speaking (one speaker with an audience)?
17%
Exposed to Hazardous Equipment
How often does this job require exposure to hazardous equipment?
15%
Exposed to Minor Burns, Cuts, Bites, or Stings
How often does this job require exposure to minor burns, cuts, bites, or stings?
14%
Degree of Automation
How automated is the job?
12%
Work Schedules
How regular are the work schedules for this job?
9%
Exposed to Whole Body Vibration
How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?
7%
In an Open Vehicle or Operating Equipment
How often does this job require working in an open vehicle or operating equipment (like a tractor)?
7%
Exposed to High Places
How often does this job require exposure to high places?
4%
Exposed to Radiation
How often does this job require exposure to radiation?
4%
Exposed to Hazardous Conditions
How often does this job require exposure to hazardous conditions?
2%
Spend Time Climbing Ladders, Scaffolds, or Poles
How much does this job require climbing ladders, scaffolds, poles, etc.?
1%
Education
High school diploma or equivalent
Interests
Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t
Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum
Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis
Artistic
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,
Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f
Work Styles
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