35-3041.00

Food Servers, Nonrestaurant

Serve food to individuals outside of a restaurant environment, such as in hotel rooms, hospital rooms, residential care facilities, or cars.

Career Cluster:Healthcare & Human Services
Job Family:Food Preparation and Serving Related
Job Zone:Job Zone Two: Some Preparation Needed
Industry:Accommodation and Food Services
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Key Tasks

  • Place food servings on plates or trays according to orders or instructions.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Examine trays to ensure that they contain required items.
  • Load trays with accessories, such as eating utensils, napkins, or condiments.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Total checks, present them to customers, and accept payment for services.
  • Monitor food preparation or serving techniques to ensure that proper procedures are followed.
  • Remove trays and stack dishes for return to kitchen after meals are finished.
  • Carry food, silverware, or linen on trays or use carts to carry trays.
  • Record amounts and types of special food items served to customers.
  • Stock service stations with items, such as ice, napkins, or straws.
  • Prepare food items, such as sandwiches, salads, soups, or beverages.
  • Determine where patients or patrons would like to eat their meals and help them get situated.

Skills

Service Orientation
50%
Speaking
50%
Active Listening
50%
Coordination
47%
Time Management
47%
Reading Comprehension
47%
Social Perceptiveness
47%
Critical Thinking
47%
Monitoring
44%
Judgment and Decision Making
44%
Management of Personnel Resources
31%
Persuasion
28%
Negotiation
28%
Operations Monitoring
28%
Instructing
28%
Complex Problem Solving
28%
Quality Control Analysis
28%
Troubleshooting
25%
Mathematics
25%
Systems Analysis
25%
Operation and Control
25%
Active Learning
25%
Writing
25%
Systems Evaluation
25%
Learning Strategies
25%
Management of Material Resources
22%
Management of Financial Resources
22%
Technology Design
19%
Operations Analysis
13%
Programming
3%
Equipment Selection
3%
Equipment Maintenance
3%
Repairing
0%
Installation
0%
Science
0%

Knowledge

Customer and Personal Service
66%
English Language
66%
Food Production
50%
Administration and Management
49%
Education and Training
47%
Public Safety and Security
47%
Mathematics
44%
Psychology
38%
Law and Government
34%
Administrative
33%
Computers and Electronics
33%
Production and Processing
32%
Telecommunications
32%
Communications and Media
31%
Economics and Accounting
31%
Personnel and Human Resources
29%
Medicine and Dentistry
27%
Chemistry
27%
Sales and Marketing
26%
Mechanical
25%
Sociology and Anthropology
22%
Engineering and Technology
19%
Design
19%
Biology
18%
Therapy and Counseling
17%
Foreign Language
15%
Building and Construction
15%
Philosophy and Theology
14%
Transportation
14%
Physics
14%
Geography
13%
History and Archeology
7%
Fine Arts
5%

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Abilities

Oral Comprehension
63%
Near Vision
53%
Oral Expression
53%
Selective Attention
50%
Speech Recognition
50%
Speech Clarity
50%
Deductive Reasoning
47%
Problem Sensitivity
47%
Arm-Hand Steadiness
47%
Inductive Reasoning
47%
Trunk Strength
47%
Information Ordering
47%
Manual Dexterity
47%
Written Comprehension
44%
Far Vision
41%
Written Expression
38%
Extent Flexibility
35%
Static Strength
35%
Gross Body Equilibrium
35%
Gross Body Coordination
35%
Category Flexibility
31%
Stamina
31%
Finger Dexterity
31%
Multilimb Coordination
31%
Time Sharing
31%
Perceptual Speed
28%
Dynamic Strength
28%
Visualization
28%
Auditory Attention
28%
Flexibility of Closure
28%
Memorization
28%
Number Facility
28%
Visual Color Discrimination
28%
Hearing Sensitivity
25%
Reaction Time
25%
Fluency of Ideas
25%
Mathematical Reasoning
25%
Depth Perception
25%
Control Precision
25%
Speed of Closure
25%
Rate Control
25%
Originality
25%
Wrist-Finger Speed
22%
Speed of Limb Movement
19%
Response Orientation
16%
Spatial Orientation
13%
Explosive Strength
10%
Glare Sensitivity
0%
Night Vision
0%
Sound Localization
0%
Peripheral Vision
0%
Dynamic Flexibility
0%

Work Activities

Identifying Objects, Actions, and Events
85%
Getting Information
82%
Performing for or Working Directly with the Public
77%
Performing General Physical Activities
73%
Communicating with Supervisors, Peers, or Subordinates
71%
Handling and Moving Objects
70%
Assisting and Caring for Others
66%
Establishing and Maintaining Interpersonal Relationships
61%
Making Decisions and Solving Problems
58%
Organizing, Planning, and Prioritizing Work
58%
Monitoring Processes, Materials, or Surroundings
58%
Inspecting Equipment, Structures, or Materials
57%
Training and Teaching Others
56%
Communicating with People Outside the Organization
55%
Resolving Conflicts and Negotiating with Others
55%
Coaching and Developing Others
55%
Analyzing Data or Information
54%
Processing Information
54%
Evaluating Information to Determine Compliance with Standards
54%
Controlling Machines and Processes
52%
Judging the Qualities of Objects, Services, or People
52%
Monitoring and Controlling Resources
48%
Coordinating the Work and Activities of Others
48%
Updating and Using Relevant Knowledge
48%
Documenting/Recording Information
45%
Working with Computers
45%
Guiding, Directing, and Motivating Subordinates
45%
Developing and Building Teams
43%
Providing Consultation and Advice to Others
42%
Thinking Creatively
42%
Interpreting the Meaning of Information for Others
37%
Estimating the Quantifiable Characteristics of Products, Events, or Information
36%
Selling or Influencing Others
33%
Scheduling Work and Activities
32%
Developing Objectives and Strategies
32%
Performing Administrative Activities
30%
Staffing Organizational Units
23%
Repairing and Maintaining Electronic Equipment
18%
Operating Vehicles, Mechanized Devices, or Equipment
17%
Repairing and Maintaining Mechanical Equipment
16%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
16%

Work Context

Spend Time Standing

How much does this job require standing?

93%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

92%

Spend Time Walking or Running

How much does this job require walking or running?

89%

Time Pressure

How often does this job require the worker to meet strict deadlines?

86%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

85%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

84%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

83%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

80%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

79%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

75%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

73%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

73%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

73%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

72%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

71%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

70%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

67%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

67%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

66%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

66%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

65%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

63%

Telephone Conversations

How often do you have telephone conversations in this job?

58%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

56%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

55%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

52%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

49%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

48%

Duration of Typical Work Week

Number of hours typically worked in one week.

47%

E-Mail

How frequently does your job require you to use E-mail?

43%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

41%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

39%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

38%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

38%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

37%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

36%

Written Letters and Memos

How frequently does your job require written letters and memos?

34%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

32%

Degree of Automation

How automated is the job?

27%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

24%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

21%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

20%

Work Schedules

How regular are the work schedules for this job?

19%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

15%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

13%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

12%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

10%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

9%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

9%

Spend Time Sitting

How much does this job require sitting?

9%

Exposed to High Places

How often does this job require exposure to high places?

7%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

4%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

3%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

3%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

2%

Exposed to Radiation

How often does this job require exposure to radiation?

0%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

0%

Education

High school diploma or equivalent

48%

Less than high school diploma

27%

Some college, no degree

9%

Interests

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

67

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

52

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

49

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

30

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

18

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

7

Work Styles

Dependability
72%
Cooperation
68%
Attention to Detail
67%
Social Orientation
55%
Empathy
49%
Optimism
47%
Sincerity
46%
Integrity
45%
Self-Control
42%
Stress Tolerance
42%
Humility
33%
Cautiousness
32%
Adaptability
28%
Perseverance
28%
Initiative
20%
Achievement Orientation
17%
Self-Confidence
14%
Tolerance for Ambiguity
0%

Work Values

Relationships
45%
Support
45%
Independence
22%
Working Conditions
22%
Achievement
11%
Recognition
11%

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