41-2012.00

Gambling Change Persons & Booth Cashiers

Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.

Career Cluster:Hospitality, Events, & Tourism
Job Family:Sales and Related
Job Zone:Job Zone Two: Some Preparation Needed
Industry:Accommodation and Food Services
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Technology Tools

Microsoft ExcelMicrosoft Word

Key Tasks

  • Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
  • Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.
  • Calculate the value of chips won or lost by players.
  • Exchange money, credit, tickets, or casino chips and make change for customers.
  • Maintain cage security according to rules.
  • Count money and audit money drawers.
  • Check identifications to verify age of players.
  • Reconcile daily summaries of transactions to balance books.
  • Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts.
  • Furnish change persons with a money bank at the start of each shift.
  • Listen for jackpot alarm bells and issue payoffs to winners.
  • Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
  • Clean casino areas.

Skills

Reading Comprehension
53%
Coordination
50%
Service Orientation
50%
Speaking
50%
Social Perceptiveness
50%
Active Listening
50%
Mathematics
47%
Complex Problem Solving
47%
Monitoring
47%
Critical Thinking
47%
Writing
44%
Judgment and Decision Making
44%
Persuasion
41%
Negotiation
41%
Instructing
35%
Time Management
35%
Operations Monitoring
35%
Management of Personnel Resources
31%
Quality Control Analysis
31%
Troubleshooting
28%
Management of Financial Resources
28%
Management of Material Resources
25%
Repairing
25%
Systems Analysis
25%
Operation and Control
25%
Active Learning
25%
Systems Evaluation
25%
Learning Strategies
25%
Equipment Selection
16%
Equipment Maintenance
16%
Programming
6%
Operations Analysis
3%
Technology Design
0%
Installation
0%
Science
0%

Knowledge

Customer and Personal Service
79%
Mathematics
68%
English Language
49%
Public Safety and Security
44%
Administrative
43%
Computers and Electronics
41%
Law and Government
40%
Psychology
37%
Economics and Accounting
31%
Telecommunications
31%
Education and Training
29%
Communications and Media
27%
Sociology and Anthropology
19%
Administration and Management
17%
Sales and Marketing
17%
Foreign Language
10%
Mechanical
9%
Personnel and Human Resources
9%
Production and Processing
9%
Therapy and Counseling
9%
Philosophy and Theology
8%
Geography
7%
Engineering and Technology
4%
Chemistry
4%
Medicine and Dentistry
3%
Transportation
3%
Design
2%
Physics
2%
History and Archeology
1%
Fine Arts
0%
Food Production
0%
Biology
0%
Building and Construction
0%

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Abilities

Oral Comprehension
63%
Near Vision
60%
Oral Expression
60%
Problem Sensitivity
56%
Speech Recognition
56%
Information Ordering
56%
Speech Clarity
53%
Mathematical Reasoning
53%
Written Comprehension
53%
Number Facility
53%
Deductive Reasoning
50%
Arm-Hand Steadiness
50%
Finger Dexterity
50%
Inductive Reasoning
50%
Perceptual Speed
50%
Selective Attention
47%
Far Vision
47%
Category Flexibility
47%
Written Expression
47%
Manual Dexterity
47%
Auditory Attention
44%
Time Sharing
44%
Flexibility of Closure
41%
Hearing Sensitivity
38%
Trunk Strength
38%
Fluency of Ideas
31%
Memorization
31%
Visual Color Discrimination
31%
Visualization
28%
Extent Flexibility
28%
Control Precision
28%
Wrist-Finger Speed
28%
Speed of Closure
28%
Reaction Time
25%
Stamina
25%
Static Strength
25%
Depth Perception
25%
Multilimb Coordination
25%
Dynamic Strength
25%
Gross Body Equilibrium
25%
Rate Control
25%
Originality
25%
Gross Body Coordination
25%
Response Orientation
19%
Sound Localization
16%
Speed of Limb Movement
16%
Explosive Strength
3%
Spatial Orientation
3%
Dynamic Flexibility
3%
Night Vision
0%
Peripheral Vision
0%
Glare Sensitivity
0%

Work Activities

Performing for or Working Directly with the Public
85%
Getting Information
77%
Communicating with Supervisors, Peers, or Subordinates
76%
Resolving Conflicts and Negotiating with Others
74%
Evaluating Information to Determine Compliance with Standards
74%
Establishing and Maintaining Interpersonal Relationships
72%
Processing Information
71%
Working with Computers
70%
Making Decisions and Solving Problems
68%
Organizing, Planning, and Prioritizing Work
61%
Training and Teaching Others
61%
Updating and Using Relevant Knowledge
60%
Documenting/Recording Information
60%
Developing and Building Teams
60%
Coaching and Developing Others
58%
Judging the Qualities of Objects, Services, or People
58%
Identifying Objects, Actions, and Events
57%
Monitoring Processes, Materials, or Surroundings
56%
Coordinating the Work and Activities of Others
55%
Assisting and Caring for Others
54%
Guiding, Directing, and Motivating Subordinates
54%
Inspecting Equipment, Structures, or Materials
53%
Performing Administrative Activities
52%
Performing General Physical Activities
50%
Interpreting the Meaning of Information for Others
47%
Analyzing Data or Information
47%
Handling and Moving Objects
46%
Communicating with People Outside the Organization
46%
Providing Consultation and Advice to Others
46%
Scheduling Work and Activities
45%
Monitoring and Controlling Resources
45%
Controlling Machines and Processes
42%
Repairing and Maintaining Electronic Equipment
42%
Repairing and Maintaining Mechanical Equipment
41%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
41%
Estimating the Quantifiable Characteristics of Products, Events, or Information
37%
Developing Objectives and Strategies
33%
Thinking Creatively
31%
Selling or Influencing Others
25%
Staffing Organizational Units
23%
Operating Vehicles, Mechanized Devices, or Equipment
19%

Work Context

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

97%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

96%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

93%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

90%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

89%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

89%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

87%

Spend Time Standing

How much does this job require standing?

86%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

82%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

81%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

81%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

76%

Telephone Conversations

How often do you have telephone conversations in this job?

75%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

70%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

67%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

64%

Time Pressure

How often does this job require the worker to meet strict deadlines?

60%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

59%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

57%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

54%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

53%

Written Letters and Memos

How frequently does your job require written letters and memos?

50%

Duration of Typical Work Week

Number of hours typically worked in one week.

47%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

47%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

46%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

44%

Spend Time Walking or Running

How much does this job require walking or running?

43%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

41%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

40%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

39%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

32%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

28%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

27%

Degree of Automation

How automated is the job?

26%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

25%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

22%

Spend Time Sitting

How much does this job require sitting?

21%

E-Mail

How frequently does your job require you to use E-mail?

21%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

20%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

17%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

16%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

15%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

13%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

12%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

9%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

9%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

9%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

9%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

6%

Work Schedules

How regular are the work schedules for this job?

6%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

5%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

4%

Exposed to High Places

How often does this job require exposure to high places?

0%

Exposed to Radiation

How often does this job require exposure to radiation?

0%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

0%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

0%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

0%

Education

High school diploma or equivalent

96%

Some college, no degree

2%

Post-secondary certificate

1%

Interests

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

91

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

54

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

33

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

25

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

1

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

0

Work Styles

Integrity
95%
Attention to Detail
90%
Dependability
88%
Cautiousness
71%
Self-Control
51%
Stress Tolerance
43%
Cooperation
42%
Social Orientation
30%
Self-Confidence
19%
Optimism
18%
Humility
17%
Perseverance
15%
Sincerity
11%
Achievement Orientation
8%
Empathy
6%

Work Values

Relationships
56%
Support
56%
Independence
33%
Working Conditions
25%
Achievement
22%
Recognition
17%

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