Interviewers
Key Tasks
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Identify and report problems in obtaining valid data.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Locate and list addresses and households.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Review data obtained from interview for completeness and accuracy.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Assist individuals in filling out applications or questionnaires.
- Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
- Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
- Supervise or train other staff members.
- Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
- Prepare reports to provide answers in response to specific problems.
- Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
- Meet with supervisor daily to submit completed assignments and discuss progress.
Skills
Knowledge
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Abilities
Work Activities
Work Context
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
100%
How frequently does your job require you to use E-mail?
98%
Work With or Contribute to a Work Group or Team
How important is it to work with or contribute to a work group or team in this job?
98%
Face-to-Face Discussions with Individuals and Within Teams
How frequently does your job require face-to-face discussions with individuals and within teams?
95%
Telephone Conversations
How often do you have telephone conversations in this job?
93%
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
92%
Importance of Repeating Same Tasks
How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
91%
Spend Time Sitting
How much does this job require sitting?
90%
Deal With External Customers or the Public in General
How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
84%
Indoors, Environmentally Controlled
How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
81%
Time Pressure
How often does this job require the worker to meet strict deadlines?
80%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
79%
Impact of Decisions on Co-workers or Company Results
What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
79%
Physical Proximity
To what extent does this job require the worker to perform job tasks physically close to other people?
79%
Frequency of Decision Making
How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
78%
Dealing With Unpleasant, Angry, or Discourteous People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
74%
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
73%
Coordinate or Lead Others in Accomplishing Work Activities
How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
71%
Conflict Situations
How frequently are there conflict situations the employee has to face in this job?
70%
Determine Tasks, Priorities and Goals
How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
69%
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
69%
Work Outcomes and Results of Other Workers
How responsible is the worker for work outcomes and results of other workers?
64%
Health and Safety of Other Workers
How much responsibility is there for the health and safety of others in this job?
63%
Exposed to Disease or Infections
How often does this job require exposure to disease/infections?
62%
Duration of Typical Work Week
Number of hours typically worked in one week.
60%
Written Letters and Memos
How frequently does your job require written letters and memos?
59%
Level of Competition
To what extent does this job require the worker to compete or to be aware of competitive pressures?
52%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
48%
Exposed to Contaminants
How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
44%
Degree of Automation
How automated is the job?
41%
Exposed to Cramped Work Space, Awkward Positions
How often does this job require working in cramped work spaces that requires getting into awkward positions?
38%
Exposed to Extremely Bright or Inadequate Lighting Conditions
How often does this job require working in extremely bright or inadequate lighting conditions?
38%
Consequence of Error
How serious would the result usually be if the worker made a mistake that was not easily correctable?
34%
Public Speaking
How frequently does your job require public speaking (one speaker with an audience)?
29%
Dealing with Violent or Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
25%
Spend Time Walking or Running
How much does this job require walking or running?
25%
Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
23%
Spend Time Bending or Twisting Your Body
How much does this job require bending or twisting your body?
22%
Spend Time Standing
How much does this job require standing?
20%
Spend Time Kneeling, Crouching, Stooping, or Crawling
How much does this job require kneeling, crouching, stooping or crawling?
19%
In an Enclosed Vehicle or Operate Enclosed Equipment
How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?
11%
Exposed to Hazardous Conditions
How often does this job require exposure to hazardous conditions?
10%
Indoors, Not Environmentally Controlled
How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?
8%
Work Schedules
How regular are the work schedules for this job?
8%
Exposed to Minor Burns, Cuts, Bites, or Stings
How often does this job require exposure to minor burns, cuts, bites, or stings?
7%
Exposed to Very Hot or Cold Temperatures
How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
7%
Outdoors, Exposed to All Weather Conditions
How often does this job require working outdoors, exposed to all weather conditions?
7%
Outdoors, Under Cover
How often does this job require working outdoors, under cover (like in an open shed)?
7%
Spend Time Keeping or Regaining Balance
How much does this job require keeping or regaining your balance?
6%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?
4%
Exposed to Whole Body Vibration
How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?
3%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
2%
Exposed to Hazardous Equipment
How often does this job require exposure to hazardous equipment?
1%
Exposed to High Places
How often does this job require exposure to high places?
0%
Exposed to Radiation
How often does this job require exposure to radiation?
0%
In an Open Vehicle or Operating Equipment
How often does this job require working in an open vehicle or operating equipment (like a tractor)?
0%
Spend Time Climbing Ladders, Scaffolds, or Poles
How much does this job require climbing ladders, scaffolds, poles, etc.?
0%
Education
High school diploma or equivalent
Associate's degree
Interests
Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum
Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis
Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f
Artistic
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,
Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t
Work Styles
Work Values
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