49-2022.00Apprenticeship

Telecommunications Equipment Installers & Repairers

Install, set up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

Career Cluster:Energy & Natural Resources
Job Family:Installation, Maintenance, and Repair
Job Zone:Job Zone Three: Medium Preparation Needed
Industry:Information
Build Resume

Technology Tools

Autodesk AutoCADMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft Word

Key Tasks

  • Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.
  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
  • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  • Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  • Drive crew trucks to and from work areas.
  • Note differences in wire and cable colors so that work can be performed correctly.
  • Inspect equipment on a regular basis to ensure proper functioning.
  • Test connections to ensure that power supplies are adequate and that communications links function.
  • Collaborate with other workers to locate and correct malfunctions.
  • Remove loose wires and other debris after work is completed.
  • Repair or replace faulty equipment, such as defective and damaged telephones, wires, switching system components, and associated equipment.
  • Maintain computer and manual records pertaining to facilities and equipment.
  • Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  • Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  • Designate cables available for use.
  • Remove and remake connections to change circuit layouts, following work orders or diagrams.
  • Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  • Clean and maintain tools, test equipment, and motor vehicles.
  • Perform database verifications, using computers.
  • Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  • Program computerized switches and switchboards to provide requested features.
  • Enter codes needed to correct electronic switching system programming.
  • Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  • Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  • Measure distances from landmarks to identify exact installation sites for equipment.
  • Install updated software and programs that maintain existing software or provide requested features, such as time-correlated call routing.
  • Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
  • Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  • Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  • Remove and replace plug-in circuit equipment.
  • Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  • Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  • Dig holes or trenches as necessary for equipment installation and access.
  • Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
  • Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  • Provide input into the design and manufacturing of new equipment.
  • Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.

Skills

Troubleshooting
72%
Repairing
72%
Operations Monitoring
66%
Quality Control Analysis
66%
Critical Thinking
66%
Active Listening
63%
Equipment Maintenance
63%
Reading Comprehension
60%
Complex Problem Solving
60%
Monitoring
60%
Operation and Control
56%
Speaking
56%
Installation
56%
Judgment and Decision Making
56%
Systems Analysis
53%
Active Learning
53%
Equipment Selection
53%
Time Management
50%
Social Perceptiveness
50%
Writing
50%
Coordination
50%
Instructing
47%
Service Orientation
47%
Systems Evaluation
47%
Learning Strategies
47%
Persuasion
41%
Management of Personnel Resources
38%
Negotiation
38%
Mathematics
31%
Science
25%
Programming
25%
Operations Analysis
22%
Technology Design
22%
Management of Material Resources
19%
Management of Financial Resources
19%

Knowledge

Customer and Personal Service
86%
Telecommunications
85%
Computers and Electronics
80%
English Language
75%
Mathematics
62%
Public Safety and Security
59%
Mechanical
55%
Engineering and Technology
54%
Education and Training
51%
Administrative
47%
Administration and Management
47%
Communications and Media
45%
Sales and Marketing
42%
Production and Processing
40%
Personnel and Human Resources
37%
Transportation
35%
Design
33%
Law and Government
33%
Geography
30%
Building and Construction
28%
Physics
27%
Psychology
22%
Economics and Accounting
19%
Sociology and Anthropology
14%
Biology
13%
Chemistry
13%
Foreign Language
11%
Therapy and Counseling
10%
Medicine and Dentistry
7%
History and Archeology
5%
Fine Arts
5%
Philosophy and Theology
5%
Food Production
3%

Build a Resume for Telecommunications Equipment Installers & Repairers

Create a professional, ATS-optimized resume tailored to this career path.

Create Resume

Abilities

Problem Sensitivity
72%
Near Vision
72%
Oral Comprehension
72%
Visual Color Discrimination
72%
Arm-Hand Steadiness
69%
Finger Dexterity
66%
Manual Dexterity
66%
Deductive Reasoning
63%
Inductive Reasoning
63%
Information Ordering
63%
Speech Clarity
60%
Oral Expression
60%
Speech Recognition
60%
Multilimb Coordination
60%
Flexibility of Closure
60%
Far Vision
56%
Visualization
56%
Control Precision
56%
Perceptual Speed
56%
Extent Flexibility
53%
Category Flexibility
53%
Written Comprehension
53%
Selective Attention
53%
Speed of Closure
50%
Auditory Attention
50%
Fluency of Ideas
50%
Static Strength
50%
Depth Perception
50%
Trunk Strength
50%
Gross Body Equilibrium
50%
Memorization
50%
Gross Body Coordination
50%
Hearing Sensitivity
47%
Mathematical Reasoning
47%
Time Sharing
47%
Written Expression
47%
Reaction Time
44%
Stamina
44%
Response Orientation
44%
Originality
44%
Spatial Orientation
38%
Dynamic Strength
35%
Glare Sensitivity
35%
Number Facility
35%
Rate Control
31%
Night Vision
28%
Wrist-Finger Speed
28%
Speed of Limb Movement
25%
Sound Localization
25%
Peripheral Vision
22%
Explosive Strength
13%
Dynamic Flexibility
3%

Work Activities

Working with Computers
86%
Getting Information
85%
Making Decisions and Solving Problems
85%
Operating Vehicles, Mechanized Devices, or Equipment
78%
Communicating with Supervisors, Peers, or Subordinates
77%
Updating and Using Relevant Knowledge
75%
Identifying Objects, Actions, and Events
74%
Performing for or Working Directly with the Public
71%
Organizing, Planning, and Prioritizing Work
69%
Processing Information
68%
Inspecting Equipment, Structures, or Materials
67%
Handling and Moving Objects
66%
Repairing and Maintaining Electronic Equipment
66%
Communicating with People Outside the Organization
65%
Establishing and Maintaining Interpersonal Relationships
63%
Monitoring Processes, Materials, or Surroundings
63%
Performing General Physical Activities
62%
Analyzing Data or Information
61%
Judging the Qualities of Objects, Services, or People
61%
Thinking Creatively
60%
Interpreting the Meaning of Information for Others
59%
Documenting/Recording Information
59%
Training and Teaching Others
58%
Evaluating Information to Determine Compliance with Standards
51%
Assisting and Caring for Others
49%
Resolving Conflicts and Negotiating with Others
48%
Providing Consultation and Advice to Others
46%
Controlling Machines and Processes
46%
Coordinating the Work and Activities of Others
44%
Repairing and Maintaining Mechanical Equipment
43%
Estimating the Quantifiable Characteristics of Products, Events, or Information
42%
Developing Objectives and Strategies
40%
Selling or Influencing Others
38%
Scheduling Work and Activities
37%
Coaching and Developing Others
37%
Developing and Building Teams
37%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
35%
Performing Administrative Activities
33%
Guiding, Directing, and Motivating Subordinates
25%
Monitoring and Controlling Resources
20%
Staffing Organizational Units
9%

Work Context

E-Mail

How frequently does your job require you to use E-mail?

94%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

93%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

92%

Telephone Conversations

How often do you have telephone conversations in this job?

92%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

89%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

87%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

84%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

83%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

82%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

81%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

79%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

79%

Time Pressure

How often does this job require the worker to meet strict deadlines?

78%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

77%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

72%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

72%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

71%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

70%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

69%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

69%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

69%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

67%

Spend Time Standing

How much does this job require standing?

64%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

62%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

61%

Duration of Typical Work Week

Number of hours typically worked in one week.

60%

Exposed to High Places

How often does this job require exposure to high places?

59%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

58%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

57%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

56%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

55%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

52%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

51%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

51%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

50%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

50%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

47%

Spend Time Walking or Running

How much does this job require walking or running?

46%

Written Letters and Memos

How frequently does your job require written letters and memos?

45%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

44%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

44%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

43%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

42%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

41%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

40%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

37%

Spend Time Sitting

How much does this job require sitting?

36%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

31%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

22%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

19%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

18%

Degree of Automation

How automated is the job?

17%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

10%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

10%

Work Schedules

How regular are the work schedules for this job?

9%

Exposed to Radiation

How often does this job require exposure to radiation?

3%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

3%

Education

High school diploma or equivalent

43%

Post-secondary certificate

21%

Interests

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

92

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

62

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

24

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

14

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

10

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

0

Work Styles

Dependability
85%
Attention to Detail
84%
Cautiousness
65%
Perseverance
59%
Cooperation
54%
Integrity
53%
Stress Tolerance
46%
Adaptability
43%
Achievement Orientation
42%
Self-Control
40%
Self-Confidence
37%
Social Orientation
34%
Initiative
32%
Intellectual Curiosity
31%
Sincerity
25%
Tolerance for Ambiguity
25%
Empathy
24%
Innovation
24%
Optimism
20%
Humility
11%
Leadership Orientation
3%

Work Values

Support
78%
Independence
67%
Working Conditions
64%
Relationships
56%
Achievement
50%
Recognition
28%

Ready to pursue a career as Telecommunications Equipment Installers & Repairers?

Create a professional resume that highlights the right skills and experience for this role.

Build Your Resume Now