11-3121.00 Bright Outlook

Human Resources Managers

Plan, direct, or coordinate human resources activities and staff of an organization.

Career Cluster:Management & Entrepreneurship
Job Family:Management
Job Zone:Job Zone Four: Considerable Preparation Needed
Industry:Management of Companies and Enterprises
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Technology Tools

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Key Tasks

  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Represent organization at personnel-related hearings and investigations.
  • Negotiate bargaining agreements and help interpret labor contracts.
  • Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Identify staff vacancies and recruit, interview, and select applicants.
  • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
  • Investigate and report on industrial accidents for insurance carriers.
  • Prepare and follow budgets for personnel operations.
  • Administer compensation, benefits, and performance management systems, and safety and recreation programs.
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
  • Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.
  • Conduct exit interviews to identify reasons for employee termination.
  • Analyze training needs to design employee development, language training, and health and safety programs.
  • Allocate human resources, ensuring appropriate matches between personnel.
  • Oversee the evaluation, classification, and rating of occupations and job positions.
  • Prepare personnel forecast to project employment needs.
  • Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
  • Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.
  • Develop, administer, and evaluate applicant tests.
  • Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
  • Provide terminated employees with outplacement or relocation assistance.

Skills

Active Listening
85%
Reading Comprehension
81%
Speaking
81%
Management of Personnel Resources
81%
Writing
78%
Coordination
78%
Time Management
75%
Active Learning
75%
Social Perceptiveness
75%
Complex Problem Solving
75%
Monitoring
75%
Judgment and Decision Making
75%
Critical Thinking
75%
Negotiation
72%
Instructing
72%
Systems Evaluation
72%
Persuasion
69%
Service Orientation
69%
Learning Strategies
69%
Systems Analysis
66%
Management of Financial Resources
53%
Mathematics
50%
Operations Analysis
35%
Management of Material Resources
35%
Programming
25%
Quality Control Analysis
16%
Technology Design
13%
Science
13%
Operations Monitoring
13%
Operation and Control
6%
Repairing
0%
Troubleshooting
0%
Equipment Maintenance
0%
Installation
0%
Equipment Selection
0%

Knowledge

Personnel and Human Resources
98%
English Language
83%
Administration and Management
80%
Customer and Personal Service
73%
Education and Training
72%
Law and Government
65%
Psychology
57%
Public Safety and Security
55%
Computers and Electronics
51%
Mathematics
50%
Communications and Media
50%
Administrative
48%
Therapy and Counseling
48%
Sociology and Anthropology
45%
Economics and Accounting
42%
Sales and Marketing
35%
Foreign Language
30%
Telecommunications
29%
Philosophy and Theology
27%
Production and Processing
26%
Geography
21%
Medicine and Dentistry
17%
Design
16%
History and Archeology
15%
Transportation
13%
Food Production
11%
Engineering and Technology
10%
Fine Arts
7%
Mechanical
6%
Building and Construction
6%
Biology
5%
Chemistry
4%
Physics
2%

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Abilities

Oral Expression
88%
Oral Comprehension
85%
Written Comprehension
85%
Speech Clarity
78%
Written Expression
78%
Near Vision
75%
Deductive Reasoning
75%
Speech Recognition
75%
Inductive Reasoning
75%
Problem Sensitivity
72%
Fluency of Ideas
69%
Originality
69%
Information Ordering
66%
Selective Attention
63%
Category Flexibility
60%
Speed of Closure
53%
Mathematical Reasoning
50%
Memorization
50%
Number Facility
50%
Far Vision
47%
Flexibility of Closure
47%
Time Sharing
44%
Perceptual Speed
41%
Visualization
28%
Auditory Attention
28%
Trunk Strength
25%
Wrist-Finger Speed
25%
Hearing Sensitivity
19%
Visual Color Discrimination
19%
Depth Perception
13%
Finger Dexterity
10%
Dynamic Strength
10%
Arm-Hand Steadiness
3%
Spatial Orientation
3%
Control Precision
3%
Manual Dexterity
3%
Extent Flexibility
0%
Sound Localization
0%
Speed of Limb Movement
0%
Reaction Time
0%
Night Vision
0%
Stamina
0%
Static Strength
0%
Explosive Strength
0%
Peripheral Vision
0%
Multilimb Coordination
0%
Glare Sensitivity
0%
Gross Body Equilibrium
0%
Rate Control
0%
Dynamic Flexibility
0%
Response Orientation
0%
Gross Body Coordination
0%

Work Activities

Resolving Conflicts and Negotiating with Others
93%
Establishing and Maintaining Interpersonal Relationships
93%
Communicating with Supervisors, Peers, or Subordinates
93%
Making Decisions and Solving Problems
91%
Evaluating Information to Determine Compliance with Standards
90%
Developing and Building Teams
86%
Organizing, Planning, and Prioritizing Work
86%
Coaching and Developing Others
83%
Providing Consultation and Advice to Others
82%
Staffing Organizational Units
81%
Working with Computers
81%
Getting Information
80%
Guiding, Directing, and Motivating Subordinates
79%
Training and Teaching Others
77%
Judging the Qualities of Objects, Services, or People
75%
Processing Information
75%
Updating and Using Relevant Knowledge
75%
Developing Objectives and Strategies
74%
Analyzing Data or Information
74%
Documenting/Recording Information
74%
Coordinating the Work and Activities of Others
73%
Interpreting the Meaning of Information for Others
73%
Communicating with People Outside the Organization
72%
Thinking Creatively
68%
Monitoring and Controlling Resources
65%
Identifying Objects, Actions, and Events
65%
Scheduling Work and Activities
64%
Performing Administrative Activities
63%
Monitoring Processes, Materials, or Surroundings
62%
Selling or Influencing Others
61%
Assisting and Caring for Others
60%
Performing for or Working Directly with the Public
51%
Estimating the Quantifiable Characteristics of Products, Events, or Information
46%
Performing General Physical Activities
27%
Inspecting Equipment, Structures, or Materials
25%
Operating Vehicles, Mechanized Devices, or Equipment
18%
Handling and Moving Objects
17%
Controlling Machines and Processes
14%
Repairing and Maintaining Electronic Equipment
13%
Repairing and Maintaining Mechanical Equipment
5%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
4%

Work Context

E-Mail

How frequently does your job require you to use E-mail?

100%

Telephone Conversations

How often do you have telephone conversations in this job?

96%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

95%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

92%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

88%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

82%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

82%

Spend Time Sitting

How much does this job require sitting?

81%

Duration of Typical Work Week

Number of hours typically worked in one week.

80%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

79%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

77%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

76%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

76%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

76%

Time Pressure

How often does this job require the worker to meet strict deadlines?

73%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

72%

Written Letters and Memos

How frequently does your job require written letters and memos?

70%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

66%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

66%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

63%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

63%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

56%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

56%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

49%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

44%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

43%

Degree of Automation

How automated is the job?

42%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

39%

Spend Time Standing

How much does this job require standing?

33%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

26%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

25%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

23%

Spend Time Walking or Running

How much does this job require walking or running?

23%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

22%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

18%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

18%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

17%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

15%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

14%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

11%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

10%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

10%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

8%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

8%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

8%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

8%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

7%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

7%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

4%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

3%

Work Schedules

How regular are the work schedules for this job?

3%

Exposed to High Places

How often does this job require exposure to high places?

1%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

1%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

1%

Exposed to Radiation

How often does this job require exposure to radiation?

0%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

0%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

0%

Education

Bachelor's degree

82%

Post-baccalaureate certificate

9%

Post-secondary certificate

5%

Interests

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

100

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

70

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

48

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

28

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

12

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

2

Work Styles

Integrity
98%
Dependability
88%
Leadership Orientation
82%
Cooperation
77%
Social Orientation
77%
Empathy
72%
Attention to Detail
71%
Self-Control
71%
Stress Tolerance
70%
Perseverance
66%
Adaptability
65%
Initiative
64%
Sincerity
63%
Achievement Orientation
62%
Self-Confidence
61%
Cautiousness
54%
Tolerance for Ambiguity
49%
Optimism
43%
Humility
41%
Intellectual Curiosity
40%
Innovation
33%

Work Values

Relationships
83%
Recognition
78%
Achievement
72%
Working Conditions
72%
Independence
67%
Support
56%

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