Funeral Home Managers
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
Technology Tools
Key Tasks
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Schedule funerals, burials, or cremations.
- Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
- Offer counsel and comfort to families and friends of the deceased.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Sell funeral services, products, or merchandise to clients.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Negotiate contracts for prearranged funeral services.
- Explain goals, policies, or procedures to staff members.
- Schedule work hours for funeral home or contract employees.
- Set prices or credit terms for funeral products or services.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Interview and hire new employees.
- Identify skill development needs for funeral home staff.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Conduct market research and analyze industry trends.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
Skills
Knowledge
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Abilities
Work Activities
Work Context
Telephone Conversations
How often do you have telephone conversations in this job?
100%
How frequently does your job require you to use E-mail?
97%
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
96%
Work With or Contribute to a Work Group or Team
How important is it to work with or contribute to a work group or team in this job?
95%
Face-to-Face Discussions with Individuals and Within Teams
How frequently does your job require face-to-face discussions with individuals and within teams?
94%
In an Enclosed Vehicle or Operate Enclosed Equipment
How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?
94%
Deal With External Customers or the Public in General
How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
93%
Frequency of Decision Making
How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
91%
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
89%
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
88%
Physical Proximity
To what extent does this job require the worker to perform job tasks physically close to other people?
86%
Indoors, Environmentally Controlled
How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
85%
Time Pressure
How often does this job require the worker to meet strict deadlines?
85%
Coordinate or Lead Others in Accomplishing Work Activities
How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
82%
Impact of Decisions on Co-workers or Company Results
What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
82%
Duration of Typical Work Week
Number of hours typically worked in one week.
80%
Determine Tasks, Priorities and Goals
How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
76%
Exposed to Disease or Infections
How often does this job require exposure to disease/infections?
75%
Work Outcomes and Results of Other Workers
How responsible is the worker for work outcomes and results of other workers?
75%
Written Letters and Memos
How frequently does your job require written letters and memos?
71%
Consequence of Error
How serious would the result usually be if the worker made a mistake that was not easily correctable?
68%
Importance of Repeating Same Tasks
How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
67%
Outdoors, Exposed to All Weather Conditions
How often does this job require working outdoors, exposed to all weather conditions?
67%
Health and Safety of Other Workers
How much responsibility is there for the health and safety of others in this job?
66%
Public Speaking
How frequently does your job require public speaking (one speaker with an audience)?
66%
Exposed to Contaminants
How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
65%
Exposed to Very Hot or Cold Temperatures
How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
60%
Conflict Situations
How frequently are there conflict situations the employee has to face in this job?
57%
Spend Time Standing
How much does this job require standing?
57%
Spend Time Sitting
How much does this job require sitting?
56%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?
56%
Dealing With Unpleasant, Angry, or Discourteous People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
55%
Exposed to Hazardous Conditions
How often does this job require exposure to hazardous conditions?
55%
Level of Competition
To what extent does this job require the worker to compete or to be aware of competitive pressures?
52%
Outdoors, Under Cover
How often does this job require working outdoors, under cover (like in an open shed)?
47%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
46%
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
42%
Spend Time Walking or Running
How much does this job require walking or running?
42%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
40%
Indoors, Not Environmentally Controlled
How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?
40%
Exposed to Extremely Bright or Inadequate Lighting Conditions
How often does this job require working in extremely bright or inadequate lighting conditions?
33%
Exposed to Cramped Work Space, Awkward Positions
How often does this job require working in cramped work spaces that requires getting into awkward positions?
32%
Degree of Automation
How automated is the job?
29%
Dealing with Violent or Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
28%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
27%
Spend Time Bending or Twisting Your Body
How much does this job require bending or twisting your body?
26%
Spend Time Keeping or Regaining Balance
How much does this job require keeping or regaining your balance?
23%
Work Schedules
How regular are the work schedules for this job?
23%
Spend Time Kneeling, Crouching, Stooping, or Crawling
How much does this job require kneeling, crouching, stooping or crawling?
22%
Exposed to Minor Burns, Cuts, Bites, or Stings
How often does this job require exposure to minor burns, cuts, bites, or stings?
21%
Exposed to Hazardous Equipment
How often does this job require exposure to hazardous equipment?
17%
Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
9%
In an Open Vehicle or Operating Equipment
How often does this job require working in an open vehicle or operating equipment (like a tractor)?
7%
Exposed to High Places
How often does this job require exposure to high places?
6%
Exposed to Radiation
How often does this job require exposure to radiation?
5%
Exposed to Whole Body Vibration
How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?
4%
Spend Time Climbing Ladders, Scaffolds, or Poles
How much does this job require climbing ladders, scaffolds, poles, etc.?
3%
Education
Associate's degree
High school diploma or equivalent
Post-secondary certificate
Interests
Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis
Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum
Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t
Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f
Artistic
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,
Work Styles
Work Values
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