Gambling Managers
Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
Technology Tools
Key Tasks
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Track supplies of money to tables and perform any required paperwork.
- Explain and interpret house rules, such as game rules or betting limits.
- Set and maintain a bank and table limit for each game.
- Prepare work schedules and station arrangements and keep attendance records.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Train new workers or evaluate their performance.
- Market or promote the casino to bring in business.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Notify board attendants of table vacancies so that waiting patrons can play.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Monitor credit extended to players.
- Monitor the performance of the gaming floor, relocating games and installing new games as necessary.
Skills
Knowledge
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Abilities
Work Activities
Work Context
Face-to-Face Discussions with Individuals and Within Teams
How frequently does your job require face-to-face discussions with individuals and within teams?
97%
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
95%
Indoors, Environmentally Controlled
How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
95%
Work With or Contribute to a Work Group or Team
How important is it to work with or contribute to a work group or team in this job?
94%
Deal With External Customers or the Public in General
How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
92%
Coordinate or Lead Others in Accomplishing Work Activities
How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
91%
Frequency of Decision Making
How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
91%
How frequently does your job require you to use E-mail?
87%
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
87%
Impact of Decisions on Co-workers or Company Results
What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
85%
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
82%
Health and Safety of Other Workers
How much responsibility is there for the health and safety of others in this job?
81%
Telephone Conversations
How often do you have telephone conversations in this job?
81%
Determine Tasks, Priorities and Goals
How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
80%
Work Outcomes and Results of Other Workers
How responsible is the worker for work outcomes and results of other workers?
78%
Dealing With Unpleasant, Angry, or Discourteous People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
74%
Conflict Situations
How frequently are there conflict situations the employee has to face in this job?
73%
Time Pressure
How often does this job require the worker to meet strict deadlines?
73%
Duration of Typical Work Week
Number of hours typically worked in one week.
71%
Physical Proximity
To what extent does this job require the worker to perform job tasks physically close to other people?
70%
Importance of Repeating Same Tasks
How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
68%
Written Letters and Memos
How frequently does your job require written letters and memos?
67%
Consequence of Error
How serious would the result usually be if the worker made a mistake that was not easily correctable?
64%
Spend Time Standing
How much does this job require standing?
62%
Spend Time Walking or Running
How much does this job require walking or running?
55%
Level of Competition
To what extent does this job require the worker to compete or to be aware of competitive pressures?
53%
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
50%
Spend Time Sitting
How much does this job require sitting?
49%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
48%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
48%
Public Speaking
How frequently does your job require public speaking (one speaker with an audience)?
43%
Degree of Automation
How automated is the job?
36%
Exposed to Contaminants
How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
34%
Spend Time Bending or Twisting Your Body
How much does this job require bending or twisting your body?
28%
Dealing with Violent or Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
23%
Exposed to Extremely Bright or Inadequate Lighting Conditions
How often does this job require working in extremely bright or inadequate lighting conditions?
21%
Spend Time Kneeling, Crouching, Stooping, or Crawling
How much does this job require kneeling, crouching, stooping or crawling?
15%
In an Enclosed Vehicle or Operate Enclosed Equipment
How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?
13%
Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
13%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?
13%
Indoors, Not Environmentally Controlled
How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?
12%
Spend Time Keeping or Regaining Balance
How much does this job require keeping or regaining your balance?
12%
Exposed to Disease or Infections
How often does this job require exposure to disease/infections?
11%
Outdoors, Exposed to All Weather Conditions
How often does this job require working outdoors, exposed to all weather conditions?
11%
Exposed to Minor Burns, Cuts, Bites, or Stings
How often does this job require exposure to minor burns, cuts, bites, or stings?
10%
Exposed to Cramped Work Space, Awkward Positions
How often does this job require working in cramped work spaces that requires getting into awkward positions?
8%
Exposed to Very Hot or Cold Temperatures
How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
8%
Outdoors, Under Cover
How often does this job require working outdoors, under cover (like in an open shed)?
8%
Work Schedules
How regular are the work schedules for this job?
8%
Exposed to Hazardous Equipment
How often does this job require exposure to hazardous equipment?
4%
Spend Time Climbing Ladders, Scaffolds, or Poles
How much does this job require climbing ladders, scaffolds, poles, etc.?
3%
In an Open Vehicle or Operating Equipment
How often does this job require working in an open vehicle or operating equipment (like a tractor)?
2%
Exposed to High Places
How often does this job require exposure to high places?
1%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
1%
Exposed to Hazardous Conditions
How often does this job require exposure to hazardous conditions?
0%
Exposed to Radiation
How often does this job require exposure to radiation?
0%
Exposed to Whole Body Vibration
How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?
0%
Education
High school diploma or equivalent
Some college, no degree
Post-secondary certificate
Interests
Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis
Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum
Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t
Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f
Artistic
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,
Work Styles
Work Values
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