11-9072.00 Bright Outlook

Entertainment & Recreation Managers

Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.

Career Cluster:Hospitality, Events, & Tourism
Job Family:Management
Job Zone:Job Zone Four: Considerable Preparation Needed
Industry:Arts, Entertainment, and Recreation
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Key Tasks

  • Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
  • Plan programs of events or schedules of activities.
  • Talk to coworkers using electronic devices, such as computers and radios.
  • Write budgets to plan recreational activities or programs.
  • Interview and hire associates to fill staff vacancies.
  • Calculate and record department expenses and revenue.
  • Talk to customers to convey information about events or activities.
  • Explain rules and regulations of facilities and entertainment attractions to customers.
  • Administer first aid in emergency situations.
  • Assign tasks and work hours to staff.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Store and retrieve equipment, such as vehicles, radios, and ride components.
  • Inspect equipment, such as rides, games, and vehicles, to detect wear and damage.
  • Clean equipment and areas of amusement park, cruise ship, or other recreational facility.
  • Train workers in company procedures or policy.
  • Write and present strategies for recreational facility programming using customer or employee data.
  • Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.

Skills

Speaking
72%
Active Listening
72%
Coordination
69%
Service Orientation
69%
Reading Comprehension
69%
Social Perceptiveness
69%
Critical Thinking
69%
Writing
66%
Judgment and Decision Making
66%
Instructing
63%
Time Management
63%
Monitoring
63%
Active Learning
60%
Complex Problem Solving
56%
Persuasion
53%
Management of Personnel Resources
53%
Negotiation
53%
Systems Evaluation
53%
Learning Strategies
53%
Management of Financial Resources
47%
Management of Material Resources
44%
Systems Analysis
44%
Mathematics
35%
Operations Monitoring
28%
Quality Control Analysis
25%
Operations Analysis
22%
Operation and Control
16%
Troubleshooting
13%
Technology Design
10%
Programming
6%
Science
6%
Repairing
0%
Installation
0%
Equipment Selection
0%
Equipment Maintenance
0%

Knowledge

Customer and Personal Service
89%
Education and Training
83%
English Language
72%
Administration and Management
67%
Computers and Electronics
64%
Personnel and Human Resources
61%
Public Safety and Security
61%
Administrative
59%
Mathematics
56%
Sociology and Anthropology
55%
Psychology
54%
Communications and Media
53%
Sales and Marketing
52%
Production and Processing
47%
Geography
44%
Economics and Accounting
42%
Design
42%
History and Archeology
41%
Chemistry
38%
Law and Government
35%
Telecommunications
34%
Biology
33%
Physics
33%
Engineering and Technology
32%
Fine Arts
31%
Mechanical
31%
Foreign Language
30%
Therapy and Counseling
28%
Food Production
26%
Building and Construction
25%
Philosophy and Theology
23%
Transportation
23%
Medicine and Dentistry
20%

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Abilities

Oral Expression
78%
Oral Comprehension
75%
Speech Recognition
72%
Speech Clarity
69%
Written Expression
69%
Problem Sensitivity
66%
Written Comprehension
66%
Deductive Reasoning
63%
Near Vision
63%
Fluency of Ideas
63%
Inductive Reasoning
63%
Category Flexibility
56%
Information Ordering
56%
Originality
56%
Selective Attention
50%
Far Vision
44%
Flexibility of Closure
44%
Number Facility
44%
Mathematical Reasoning
41%
Time Sharing
41%
Visualization
38%
Memorization
38%
Perceptual Speed
35%
Multilimb Coordination
35%
Speed of Closure
31%
Auditory Attention
28%
Trunk Strength
28%
Gross Body Coordination
28%
Gross Body Equilibrium
25%
Visual Color Discrimination
25%
Extent Flexibility
22%
Arm-Hand Steadiness
22%
Stamina
22%
Static Strength
22%
Hearing Sensitivity
19%
Depth Perception
19%
Dynamic Strength
19%
Wrist-Finger Speed
19%
Manual Dexterity
16%
Finger Dexterity
16%
Explosive Strength
13%
Control Precision
13%
Spatial Orientation
10%
Reaction Time
6%
Peripheral Vision
6%
Rate Control
6%
Speed of Limb Movement
3%
Night Vision
3%
Sound Localization
3%
Glare Sensitivity
3%
Response Orientation
3%
Dynamic Flexibility
0%

Work Activities

Communicating with Supervisors, Peers, or Subordinates
92%
Establishing and Maintaining Interpersonal Relationships
91%
Thinking Creatively
90%
Making Decisions and Solving Problems
90%
Getting Information
86%
Communicating with People Outside the Organization
85%
Working with Computers
84%
Organizing, Planning, and Prioritizing Work
84%
Interpreting the Meaning of Information for Others
83%
Guiding, Directing, and Motivating Subordinates
83%
Training and Teaching Others
83%
Performing for or Working Directly with the Public
81%
Resolving Conflicts and Negotiating with Others
81%
Scheduling Work and Activities
80%
Developing and Building Teams
78%
Updating and Using Relevant Knowledge
77%
Coaching and Developing Others
74%
Identifying Objects, Actions, and Events
74%
Staffing Organizational Units
73%
Developing Objectives and Strategies
72%
Documenting/Recording Information
69%
Coordinating the Work and Activities of Others
67%
Performing General Physical Activities
66%
Monitoring Processes, Materials, or Surroundings
65%
Providing Consultation and Advice to Others
63%
Assisting and Caring for Others
63%
Monitoring and Controlling Resources
62%
Judging the Qualities of Objects, Services, or People
61%
Handling and Moving Objects
60%
Processing Information
60%
Performing Administrative Activities
59%
Estimating the Quantifiable Characteristics of Products, Events, or Information
58%
Analyzing Data or Information
54%
Selling or Influencing Others
49%
Inspecting Equipment, Structures, or Materials
47%
Evaluating Information to Determine Compliance with Standards
46%
Operating Vehicles, Mechanized Devices, or Equipment
36%
Controlling Machines and Processes
24%
Repairing and Maintaining Electronic Equipment
24%
Repairing and Maintaining Mechanical Equipment
20%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
17%

Work Context

E-Mail

How frequently does your job require you to use E-mail?

100%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

95%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

95%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

91%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

90%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

89%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

85%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

84%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

79%

Telephone Conversations

How often do you have telephone conversations in this job?

78%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

76%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

74%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

71%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

70%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

70%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

62%

Spend Time Sitting

How much does this job require sitting?

61%

Time Pressure

How often does this job require the worker to meet strict deadlines?

61%

Duration of Typical Work Week

Number of hours typically worked in one week.

60%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

55%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

52%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

52%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

52%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

50%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

49%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

49%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

48%

Spend Time Walking or Running

How much does this job require walking or running?

46%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

46%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

44%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

42%

Written Letters and Memos

How frequently does your job require written letters and memos?

41%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

40%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

40%

Spend Time Standing

How much does this job require standing?

40%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

40%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

37%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

27%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

26%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

24%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

23%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

20%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

18%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

17%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

17%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

17%

Degree of Automation

How automated is the job?

16%

Exposed to High Places

How often does this job require exposure to high places?

16%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

13%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

12%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

11%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

9%

Work Schedules

How regular are the work schedules for this job?

9%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

8%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

4%

Exposed to Radiation

How often does this job require exposure to radiation?

0%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

0%

Education

Bachelor's degree

52%

Some college, no degree

23%

Associate's degree

17%

Interests

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

81

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

63

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

52

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

43

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

17

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

15

Work Styles

Dependability
85%
Social Orientation
79%
Cooperation
77%
Leadership Orientation
77%
Optimism
69%
Stress Tolerance
68%
Adaptability
65%
Self-Control
61%
Initiative
60%
Perseverance
58%
Self-Confidence
58%
Achievement Orientation
56%
Attention to Detail
56%
Integrity
55%
Innovation
49%
Empathy
48%
Tolerance for Ambiguity
47%
Cautiousness
44%
Sincerity
41%
Intellectual Curiosity
19%
Humility
16%

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