Computer, Automated Teller, & Office Machine Repairers
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
Technology Tools
Key Tasks
- Reassemble machines after making repairs or replacing parts.
- Converse with customers to determine details of equipment problems.
- Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
- Advise customers concerning equipment operation, maintenance, or programming.
- Align, adjust, or calibrate equipment according to specifications.
- Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
- Maintain parts inventories and order any additional parts needed for repairs.
- Travel to customers' stores or offices to service machines or to provide emergency repair service.
- Operate machines to test functioning of parts or mechanisms.
- Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
- Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
- Maintain records of equipment maintenance work or repairs.
- Test new systems to ensure that they are in working order.
- Complete repair bills, shop records, time cards, or expense reports.
- Install and configure new equipment, including operating software or peripheral equipment.
- Analyze equipment performance records to assess equipment functioning.
- Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
- Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
- Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
- Assemble machines according to specifications, using hand or power tools and measuring devices.
- Lay cable and hook up electrical connections between machines, power sources, and phone lines.
- Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
- Calibrate testing instruments.
- Fill machines with toners, inks, or other duplicating fluids.
- Train new repairers.
Skills
Knowledge
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Abilities
Work Activities
Work Context
Telephone Conversations
How often do you have telephone conversations in this job?
98%
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
89%
How frequently does your job require you to use E-mail?
88%
Determine Tasks, Priorities and Goals
How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
86%
Indoors, Environmentally Controlled
How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
86%
Face-to-Face Discussions with Individuals and Within Teams
How frequently does your job require face-to-face discussions with individuals and within teams?
84%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
81%
Time Pressure
How often does this job require the worker to meet strict deadlines?
81%
Deal With External Customers or the Public in General
How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
80%
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
78%
Frequency of Decision Making
How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
76%
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
75%
Spend Time Standing
How much does this job require standing?
73%
Impact of Decisions on Co-workers or Company Results
What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
67%
Importance of Repeating Same Tasks
How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
66%
Work With or Contribute to a Work Group or Team
How important is it to work with or contribute to a work group or team in this job?
64%
Physical Proximity
To what extent does this job require the worker to perform job tasks physically close to other people?
63%
Duration of Typical Work Week
Number of hours typically worked in one week.
59%
Conflict Situations
How frequently are there conflict situations the employee has to face in this job?
55%
Exposed to Contaminants
How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
55%
Exposed to Cramped Work Space, Awkward Positions
How often does this job require working in cramped work spaces that requires getting into awkward positions?
55%
In an Enclosed Vehicle or Operate Enclosed Equipment
How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?
55%
Coordinate or Lead Others in Accomplishing Work Activities
How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
53%
Work Outcomes and Results of Other Workers
How responsible is the worker for work outcomes and results of other workers?
49%
Dealing With Unpleasant, Angry, or Discourteous People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
48%
Level of Competition
To what extent does this job require the worker to compete or to be aware of competitive pressures?
47%
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
45%
Spend Time Kneeling, Crouching, Stooping, or Crawling
How much does this job require kneeling, crouching, stooping or crawling?
43%
Spend Time Walking or Running
How much does this job require walking or running?
41%
Spend Time Bending or Twisting Your Body
How much does this job require bending or twisting your body?
40%
Consequence of Error
How serious would the result usually be if the worker made a mistake that was not easily correctable?
39%
Exposed to Very Hot or Cold Temperatures
How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
39%
Degree of Automation
How automated is the job?
37%
Exposed to Minor Burns, Cuts, Bites, or Stings
How often does this job require exposure to minor burns, cuts, bites, or stings?
37%
Health and Safety of Other Workers
How much responsibility is there for the health and safety of others in this job?
36%
Written Letters and Memos
How frequently does your job require written letters and memos?
33%
Exposed to Hazardous Conditions
How often does this job require exposure to hazardous conditions?
32%
Outdoors, Exposed to All Weather Conditions
How often does this job require working outdoors, exposed to all weather conditions?
31%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
30%
Exposed to Extremely Bright or Inadequate Lighting Conditions
How often does this job require working in extremely bright or inadequate lighting conditions?
28%
Indoors, Not Environmentally Controlled
How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?
28%
Spend Time Sitting
How much does this job require sitting?
26%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?
25%
Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
23%
Public Speaking
How frequently does your job require public speaking (one speaker with an audience)?
17%
Exposed to Hazardous Equipment
How often does this job require exposure to hazardous equipment?
15%
Dealing with Violent or Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
11%
Outdoors, Under Cover
How often does this job require working outdoors, under cover (like in an open shed)?
11%
Spend Time Keeping or Regaining Balance
How much does this job require keeping or regaining your balance?
11%
Work Schedules
How regular are the work schedules for this job?
9%
Exposed to High Places
How often does this job require exposure to high places?
7%
Spend Time Climbing Ladders, Scaffolds, or Poles
How much does this job require climbing ladders, scaffolds, poles, etc.?
6%
Exposed to Disease or Infections
How often does this job require exposure to disease/infections?
5%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
3%
Exposed to Whole Body Vibration
How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?
2%
Exposed to Radiation
How often does this job require exposure to radiation?
1%
In an Open Vehicle or Operating Equipment
How often does this job require working in an open vehicle or operating equipment (like a tractor)?
1%
Education
Associate's degree
Post-secondary certificate
Interests
Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t
Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum
Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f
Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis
Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Artistic
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,
Work Styles
Work Values
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