Cashiers
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
Technology Tools
Key Tasks
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Greet customers entering establishments.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Issue trading stamps, and redeem food stamps and coupons.
- Assist customers by providing information and resolving their complaints.
- Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
- Post charges against guests' or patients' accounts.
- Compute and record totals of transactions.
- Weigh items sold by weight to determine prices.
- Sort, count, and wrap currency and coins.
- Answer customers' questions, and provide information on procedures or policies.
- Answer incoming phone calls.
- Keep periodic balance sheets of amounts and numbers of transactions.
- Request information or assistance, using paging systems.
- Help customers find the location of products.
- Compile and maintain non-monetary reports and records.
- Supervise others and provide on-the-job training.
- Sell tickets and other items to customers.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
- Cash checks for customers.
- Process merchandise returns and exchanges.
- Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Offer customers carry-out service at the completion of transactions.
Skills
Knowledge
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Abilities
Work Activities
Work Context
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
99%
Face-to-Face Discussions with Individuals and Within Teams
How frequently does your job require face-to-face discussions with individuals and within teams?
89%
Telephone Conversations
How often do you have telephone conversations in this job?
88%
Dealing With Unpleasant, Angry, or Discourteous People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
78%
Frequency of Decision Making
How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
77%
Spend Time Standing
How much does this job require standing?
77%
Work With or Contribute to a Work Group or Team
How important is it to work with or contribute to a work group or team in this job?
76%
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
73%
Indoors, Environmentally Controlled
How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
73%
Deal With External Customers or the Public in General
How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
68%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
64%
Coordinate or Lead Others in Accomplishing Work Activities
How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
63%
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
61%
Importance of Repeating Same Tasks
How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
59%
Physical Proximity
To what extent does this job require the worker to perform job tasks physically close to other people?
59%
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
56%
Determine Tasks, Priorities and Goals
How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
55%
Impact of Decisions on Co-workers or Company Results
What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
52%
Time Pressure
How often does this job require the worker to meet strict deadlines?
52%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
49%
Public Speaking
How frequently does your job require public speaking (one speaker with an audience)?
46%
Work Outcomes and Results of Other Workers
How responsible is the worker for work outcomes and results of other workers?
46%
How frequently does your job require you to use E-mail?
44%
Spend Time Bending or Twisting Your Body
How much does this job require bending or twisting your body?
43%
Health and Safety of Other Workers
How much responsibility is there for the health and safety of others in this job?
42%
Spend Time Walking or Running
How much does this job require walking or running?
40%
Conflict Situations
How frequently are there conflict situations the employee has to face in this job?
36%
Level of Competition
To what extent does this job require the worker to compete or to be aware of competitive pressures?
32%
Spend Time Kneeling, Crouching, Stooping, or Crawling
How much does this job require kneeling, crouching, stooping or crawling?
31%
Exposed to Contaminants
How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
30%
Outdoors, Exposed to All Weather Conditions
How often does this job require working outdoors, exposed to all weather conditions?
30%
Written Letters and Memos
How frequently does your job require written letters and memos?
29%
Duration of Typical Work Week
Number of hours typically worked in one week.
28%
Spend Time Sitting
How much does this job require sitting?
25%
Consequence of Error
How serious would the result usually be if the worker made a mistake that was not easily correctable?
23%
Outdoors, Under Cover
How often does this job require working outdoors, under cover (like in an open shed)?
23%
Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
22%
Degree of Automation
How automated is the job?
21%
Exposed to Very Hot or Cold Temperatures
How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
20%
Dealing with Violent or Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
19%
Exposed to Cramped Work Space, Awkward Positions
How often does this job require working in cramped work spaces that requires getting into awkward positions?
19%
Spend Time Keeping or Regaining Balance
How much does this job require keeping or regaining your balance?
19%
Exposed to Disease or Infections
How often does this job require exposure to disease/infections?
18%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?
17%
Exposed to Extremely Bright or Inadequate Lighting Conditions
How often does this job require working in extremely bright or inadequate lighting conditions?
15%
Indoors, Not Environmentally Controlled
How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?
15%
In an Enclosed Vehicle or Operate Enclosed Equipment
How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?
13%
Exposed to Hazardous Equipment
How often does this job require exposure to hazardous equipment?
11%
Work Schedules
How regular are the work schedules for this job?
9%
Exposed to Minor Burns, Cuts, Bites, or Stings
How often does this job require exposure to minor burns, cuts, bites, or stings?
7%
Spend Time Climbing Ladders, Scaffolds, or Poles
How much does this job require climbing ladders, scaffolds, poles, etc.?
4%
Exposed to High Places
How often does this job require exposure to high places?
3%
Exposed to Whole Body Vibration
How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?
1%
Exposed to Hazardous Conditions
How often does this job require exposure to hazardous conditions?
0%
Exposed to Radiation
How often does this job require exposure to radiation?
0%
In an Open Vehicle or Operating Equipment
How often does this job require working in an open vehicle or operating equipment (like a tractor)?
0%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
0%
Education
High school diploma or equivalent
Less than high school diploma
Post-secondary certificate
Interests
Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum
Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis
Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t
Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Artistic
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,
Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f
Work Styles
Work Values
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