43-4161.00Apprenticeship

Human Resources Assistants

Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.

Career Cluster:Management & Entrepreneurship
Job Family:Office and Administrative Support
Job Zone:Job Zone Three: Medium Preparation Needed
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Technology Tools

Google DocsMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointOracle PeopleSoftMicrosoft SharePointMicrosoft VisioMicrosoft WordSAP ERP

Key Tasks

  • Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
  • Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
  • Explain company personnel policies, benefits, and procedures to employees or job applicants.
  • Interview job applicants to obtain and verify information used to screen and evaluate them.
  • Process and review employment applications to evaluate qualifications or eligibility of applicants.
  • Inform job applicants of their acceptance or rejection of employment.
  • Provide assistance in administering employee benefit programs and worker's compensation plans.
  • Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
  • Select applicants meeting specified job requirements and refer them to hiring personnel.
  • Prepare and set up for new employee orientations.
  • Gather personnel records from other departments or employees.
  • Arrange for advertising or posting of job vacancies and notify eligible workers of position availability.
  • Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
  • Examine employee files to answer inquiries and provide information for personnel actions.
  • Administer and score applicant and employee aptitude, personality, and interest assessment instruments.
  • Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.
  • Prepare badges, passes, and identification cards, and perform other security-related duties.
  • Compile and prepare reports and documents pertaining to personnel activities.
  • Arrange for in-house and external training activities.

Skills

Reading Comprehension
75%
Active Listening
75%
Speaking
69%
Writing
63%
Social Perceptiveness
60%
Monitoring
60%
Critical Thinking
60%
Time Management
53%
Coordination
50%
Active Learning
50%
Service Orientation
50%
Complex Problem Solving
50%
Judgment and Decision Making
50%
Persuasion
47%
Negotiation
41%
Instructing
38%
Learning Strategies
38%
Management of Personnel Resources
35%
Systems Analysis
31%
Systems Evaluation
31%
Mathematics
25%
Operations Analysis
19%
Operations Monitoring
19%
Programming
19%
Management of Material Resources
16%
Management of Financial Resources
16%
Technology Design
16%
Operation and Control
6%
Quality Control Analysis
6%
Science
3%
Troubleshooting
0%
Repairing
0%
Installation
0%
Equipment Selection
0%
Equipment Maintenance
0%

Knowledge

Personnel and Human Resources
85%
Administrative
78%
Customer and Personal Service
69%
Administration and Management
62%
English Language
61%
Computers and Electronics
47%
Education and Training
41%
Mathematics
36%
Public Safety and Security
34%
Communications and Media
31%
Law and Government
30%
Economics and Accounting
30%
Telecommunications
22%
Therapy and Counseling
16%
Psychology
14%
Sociology and Anthropology
12%
Foreign Language
9%
Sales and Marketing
9%
Transportation
9%
Philosophy and Theology
8%
Production and Processing
8%
Geography
6%
Design
4%
Engineering and Technology
2%
History and Archeology
1%
Food Production
1%
Medicine and Dentistry
1%
Building and Construction
1%
Chemistry
1%
Fine Arts
0%
Mechanical
0%
Biology
0%
Physics
0%

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Abilities

Oral Expression
75%
Oral Comprehension
75%
Written Comprehension
72%
Speech Clarity
69%
Written Expression
69%
Near Vision
66%
Speech Recognition
63%
Problem Sensitivity
60%
Deductive Reasoning
56%
Information Ordering
56%
Category Flexibility
53%
Inductive Reasoning
50%
Fluency of Ideas
47%
Far Vision
44%
Flexibility of Closure
44%
Time Sharing
41%
Selective Attention
41%
Perceptual Speed
38%
Originality
38%
Speed of Closure
31%
Memorization
28%
Visualization
25%
Mathematical Reasoning
25%
Number Facility
25%
Auditory Attention
22%
Hearing Sensitivity
19%
Finger Dexterity
19%
Visual Color Discrimination
19%
Trunk Strength
16%
Dynamic Strength
10%
Wrist-Finger Speed
10%
Depth Perception
6%
Sound Localization
0%
Reaction Time
0%
Extent Flexibility
0%
Speed of Limb Movement
0%
Arm-Hand Steadiness
0%
Night Vision
0%
Stamina
0%
Static Strength
0%
Explosive Strength
0%
Peripheral Vision
0%
Multilimb Coordination
0%
Spatial Orientation
0%
Control Precision
0%
Glare Sensitivity
0%
Gross Body Equilibrium
0%
Rate Control
0%
Dynamic Flexibility
0%
Response Orientation
0%
Manual Dexterity
0%
Gross Body Coordination
0%

Work Activities

Organizing, Planning, and Prioritizing Work
92%
Working with Computers
91%
Communicating with Supervisors, Peers, or Subordinates
91%
Establishing and Maintaining Interpersonal Relationships
89%
Processing Information
87%
Getting Information
86%
Performing Administrative Activities
84%
Documenting/Recording Information
84%
Evaluating Information to Determine Compliance with Standards
78%
Monitoring Processes, Materials, or Surroundings
77%
Identifying Objects, Actions, and Events
77%
Communicating with People Outside the Organization
75%
Making Decisions and Solving Problems
74%
Updating and Using Relevant Knowledge
72%
Interpreting the Meaning of Information for Others
63%
Analyzing Data or Information
63%
Resolving Conflicts and Negotiating with Others
61%
Scheduling Work and Activities
59%
Assisting and Caring for Others
57%
Staffing Organizational Units
55%
Developing Objectives and Strategies
52%
Judging the Qualities of Objects, Services, or People
51%
Coordinating the Work and Activities of Others
49%
Training and Teaching Others
49%
Performing for or Working Directly with the Public
48%
Providing Consultation and Advice to Others
47%
Monitoring and Controlling Resources
46%
Coaching and Developing Others
46%
Developing and Building Teams
45%
Thinking Creatively
43%
Estimating the Quantifiable Characteristics of Products, Events, or Information
41%
Selling or Influencing Others
38%
Guiding, Directing, and Motivating Subordinates
36%
Inspecting Equipment, Structures, or Materials
32%
Performing General Physical Activities
29%
Handling and Moving Objects
26%
Controlling Machines and Processes
26%
Repairing and Maintaining Electronic Equipment
15%
Operating Vehicles, Mechanized Devices, or Equipment
11%
Repairing and Maintaining Mechanical Equipment
8%
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
7%

Work Context

E-Mail

How frequently does your job require you to use E-mail?

100%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

98%

Telephone Conversations

How often do you have telephone conversations in this job?

98%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

93%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

91%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

88%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

84%

Spend Time Sitting

How much does this job require sitting?

82%

Time Pressure

How often does this job require the worker to meet strict deadlines?

82%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

81%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

75%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

75%

Duration of Typical Work Week

Number of hours typically worked in one week.

74%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

72%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

69%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

69%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

68%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

63%

Written Letters and Memos

How frequently does your job require written letters and memos?

63%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

62%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

60%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

53%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

53%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

48%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

48%

Degree of Automation

How automated is the job?

39%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

36%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

32%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

32%

Spend Time Walking or Running

How much does this job require walking or running?

28%

Spend Time Standing

How much does this job require standing?

27%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

24%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

21%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

19%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

16%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

14%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

13%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

11%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

10%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

8%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

7%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

7%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

6%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

3%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

3%

Work Schedules

How regular are the work schedules for this job?

3%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

2%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

1%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

1%

Exposed to High Places

How often does this job require exposure to high places?

1%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

1%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

1%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

1%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

1%

Exposed to Radiation

How often does this job require exposure to radiation?

0%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

0%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

0%

Education

Bachelor's degree

34%

Associate's degree

27%

High school diploma or equivalent

21%

Interests

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

100

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

48

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

37

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

8

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

6

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

0

Work Styles

Dependability
88%
Attention to Detail
86%
Integrity
79%
Cooperation
69%
Self-Control
46%
Social Orientation
46%
Cautiousness
45%
Sincerity
43%
Empathy
39%
Humility
35%
Stress Tolerance
31%
Optimism
26%
Achievement Orientation
24%
Perseverance
23%
Adaptability
21%
Self-Confidence
20%
Initiative
15%
Intellectual Curiosity
10%
Leadership Orientation
4%
Tolerance for Ambiguity
2%

Work Values

Relationships
67%
Support
61%
Working Conditions
47%
Independence
45%
Achievement
39%
Recognition
39%

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