43-3071.00Leerlingschap

Tellers

Geld ontvangen en uitbetalen. Houd gegevens bij van geld en verhandelbare instrumenten die betrokken zijn bij de verschillende transacties van een financiële instelling.

Carrièrecluster:Financiële diensten
Beroepsfamilie:Kantoor- en administratieve ondersteuning
Beroepszone:Taakzone twee: enige voorbereiding vereist
Industrie:Financiën en verzekeringen
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Technologietools

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Belangrijkste taken

  • Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Monitor bank vaults to ensure cash balances are correct.
  • Contant cheques en geld uitbetalen nadat is gecontroleerd of de handtekeningen correct zijn, of de geschreven en numerieke bedragen overeenkomen en of de rekeningen voldoende saldo hebben.
  • Tel de ontvangen valuta, munten en cheques, handmatig of met behulp van een valutatelmachine, om ze voor te bereiden voor storting of verzending naar filiaalbanken of de Federal Reserve Bank.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Onderzoek cheques op goedkeuringen en controleer andere informatie, zoals data, banknamen, identificatie van de personen die betalingen ontvangen en de wettigheid van de documenten.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Prepare and verify cashier's checks.
  • Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Answer telephones and assist customers with their questions.
  • Identify transaction mistakes when debits and credits do not balance.
  • Count, verify, and post armored car deposits.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Sort and file deposit slips and checks.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Order a supply of cash to meet daily needs.
  • Arrange monies received in cash boxes and coin dispensers according to denomination.
  • Ontvang betalingen voor hypotheken, leningen of openbare nutsvoorzieningen, waarbij u de betalingsdatums en verschuldigde bedragen verifieert.
  • Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Informatie verkrijgen en verwerken die nodig is voor het verlenen van diensten, zoals het openen van rekeningen, spaarplannen en het kopen van obligaties.
  • Perform clerical tasks, such as typing, filing, and microfilm photography.
  • Compute financial fees, interest, and service charges.
  • Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  • Process and maintain records of customer loans.
  • Quote unit exchange rates, following daily international rate sheets or computer displays.
  • Uitreiking van cheques aan eigenaren van obligaties bij de afwikkeling van transacties.
  • Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.

Vaardigheden

Actief luisteren
63%
Spreken
56%
Begrijpend lezen
53%
Sociale perceptie
53%
Servicegerichtheid
53%
Toezicht
53%
Kritisch denken
53%
Wiskunde
50%
Tijdbeheer
50%
Schrijven
50%
Coördinatie
47%
Actief leren
47%
Instrueren
47%
Complexe probleemoplossing
47%
Oordeel en besluitvorming
47%
Overtuiging
44%
Onderhandeling
38%
Beheer van personeelsmiddelen
35%
Systeemevaluatie
35%
Leerstrategieën
31%
Systeemanalyse
28%
Bediening en controle
25%
Operationele monitoring
25%
Analyse van kwaliteitscontrole
22%
Beheer van financiële middelen
16%
Problemen oplossen
13%
Beheer van materiële hulpbronnen
13%
Technologie ontwerp
10%
Programmering
6%
Operationele analyse
3%
Repareren
0%
Installatie
0%
Wetenschap
0%
Apparatuurselectie
0%
Onderhoud van apparatuur
0%

Kennis

Klant- en persoonlijke service
72%
Engelse taal
66%
Wiskunde
62%
Economie en boekhouding
53%
Openbare veiligheid en beveiliging
50%
Administratie en Beheer
48%
Administratief
46%
Verkoop en marketing
46%
Computers en elektronica
41%
Recht en overheid
36%
Onderwijs en opleiding
34%
Personeel en Human Resources
26%
Communicatie en media
24%
Psychologie
22%
Productie en verwerking
20%
Telecommunicatie
20%
Vreemde taal
15%
Vervoer
15%
Techniek en Technologie
12%
Therapie en counseling
12%
Sociologie en antropologie
9%
Geografie
8%
Geneeskunde en Tandheelkunde
6%
Mechanisch
4%
Filosofie en theologie
4%
Scheikunde
4%
Natuurkunde
4%
Geschiedenis en Archeologie
3%
Schone Kunsten
3%
Voedselproductie
2%
Ontwerp
2%
Biologie
1%
Bouw en Constructie
1%

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Bekwaamheden

Mondeling begrip
75%
Mondelinge expressie
72%
Spraakherkenning
72%
Nummerfaciliteit
72%
Spraakhelderheid
69%
Probleemgevoeligheid
66%
Informatie Bestellen
66%
Dichtbij zicht
63%
Schriftelijke expressie
56%
Schriftelijk begrip
56%
Selectieve aandacht
56%
Deductief redeneren
53%
Wiskundig redeneren
53%
Perceptuele snelheid
50%
Categorie Flexibiliteit
50%
Inductief redeneren
50%
Vloeiendheid van ideeën
47%
Flexibiliteit van sluiting
47%
Tijd delen
47%
Verre visie
44%
Arm-handstabiliteit
44%
Vingervaardigheid
44%
Snelheid van sluiting
38%
Controleprecisie
35%
Rompsterkte
31%
Originaliteit
31%
Visuele kleurdiscriminatie
31%
Memoriseren
28%
Visualisatie
28%
Auditieve aandacht
28%
Handmatige behendigheid
28%
Gehoorgevoeligheid
25%
Statische sterkte
25%
Coördinatie van meerdere ledematen
25%
Pols-vingersnelheid
25%
Reactietijd
22%
Tariefcontrole
22%
Coördinatie van het brutolichaam
19%
Omvang flexibiliteit
16%
Weerstand
16%
Dieptewaarneming
16%
Dynamische kracht
16%
Snelheid van beweging van ledematen
13%
Reactieoriëntatie
13%
Explosieve kracht
6%
Bruto lichaamsevenwicht
6%
Nachtzicht
0%
Geluidslokalisatie
0%
Perifere visie
0%
Ruimtelijke Oriëntatie
0%
Verblindingsgevoeligheid
0%
Dynamische flexibiliteit
0%

Werkactiviteiten

Optreden voor of rechtstreeks samenwerken met het publiek
83%
Werken met computers
82%
Het aangaan en onderhouden van interpersoonlijke relaties
80%
Informatie evalueren om naleving van normen te bepalen
79%
Communiceren met supervisors, collega's of ondergeschikten
79%
Informatie verkrijgen
77%
Informatie verwerken
75%
Conflicten oplossen en onderhandelen met anderen
73%
Beslissingen nemen en problemen oplossen
73%
Relevante kennis bijwerken en gebruiken
72%
Objecten, acties en gebeurtenissen identificeren
70%
Gegevens of informatie analyseren
68%
Anderen verkopen of beïnvloeden
67%
Informatie documenteren/opnemen
66%
Monitoring van processen, materialen of omgeving
64%
Het beoordelen van de kwaliteiten van objecten, diensten of mensen
62%
Werk organiseren, plannen en prioriteren
62%
De betekenis van informatie voor anderen interpreteren
58%
Assisteren en zorgen voor anderen
58%
Communiceren met mensen buiten de organisatie
57%
Plannen van werkzaamheden en activiteiten
55%
Het schatten van de kwantificeerbare kenmerken van producten, gebeurtenissen of informatie
53%
Apparatuur, constructies of materialen inspecteren
50%
Het coördineren van het werk en de activiteiten van anderen
48%
Het besturen van machines en processen
47%
Teams ontwikkelen en bouwen
47%
Creatief denken
45%
Doelstellingen en strategieën ontwikkelen
45%
Het uitvoeren van administratieve werkzaamheden
44%
Anderen trainen en onderwijzen
43%
Begeleiden, aansturen en motiveren van ondergeschikten
42%
Coachen en ontwikkelen van anderen
41%
Het geven van advies en advies aan anderen
39%
Toezicht houden op en controleren van hulpbronnen
39%
Voorwerpen hanteren en verplaatsen
38%
Het uitvoeren van algemene fysieke activiteiten
38%
Reparatie en onderhoud van elektronische apparatuur
36%
Organisatie-eenheden bemannen
28%
Het opstellen, opstellen en specificeren van technische apparaten, onderdelen en uitrusting
24%
Bedienen van voertuigen, gemechaniseerde apparaten of apparatuur
19%
Reparatie en onderhoud van mechanische apparatuur
19%

Werkcontext

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

99%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

97%

Telephone Conversations

How often do you have telephone conversations in this job?

97%

E-Mail

How frequently does your job require you to use E-mail?

96%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

95%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

93%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

92%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

89%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

88%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

83%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

79%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

78%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

77%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

76%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

73%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

70%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

69%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

67%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

64%

Spend Time Standing

How much does this job require standing?

64%

Time Pressure

How often does this job require the worker to meet strict deadlines?

63%

Written Letters and Memos

How frequently does your job require written letters and memos?

61%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

59%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

58%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

55%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

55%

Spend Time Sitting

How much does this job require sitting?

53%

Duration of Typical Work Week

Number of hours typically worked in one week.

46%

Degree of Automation

How automated is the job?

36%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

36%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

35%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

34%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

32%

Spend Time Walking or Running

How much does this job require walking or running?

32%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

30%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

22%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

19%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

19%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

14%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

14%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

13%

Exposed to High Places

How often does this job require exposure to high places?

10%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

6%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

6%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

6%

Exposed to Radiation

How often does this job require exposure to radiation?

5%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

5%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

5%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

4%

Work Schedules

How regular are the work schedules for this job?

4%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

3%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

3%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

2%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

2%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

2%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

1%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

1%

Opleiding

High school diploma or equivalent

73%

Some college, no degree

9%

Bachelor's degree

8%

Interesses

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

98

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

53

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

24

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

22

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

7

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

0

Werkstijlen

Attention to Detail
100%
Integrity
91%
Dependability
88%
Cautiousness
82%
Cooperation
64%
Social Orientation
58%
Self-Control
52%
Sincerity
45%
Optimism
44%
Self-Confidence
42%
Stress Tolerance
42%
Empathy
33%
Achievement Orientation
32%
Perseverance
31%
Humility
25%
Adaptability
22%
Initiative
19%
Intellectual Curiosity
1%

Werkwaarden

Relationships
83%
Support
67%
Independence
45%
Working Conditions
39%
Achievement
33%
Recognition
22%

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