41-2011.00 Heldere vooruitzichten

Kassiers

Geld ontvangen en uitbetalen in andere instellingen dan financiële instellingen. Kan elektronische scanners, kassa's of aanverwante apparatuur gebruiken. Kan creditcard- of debetkaarttransacties verwerken en cheques valideren.

Carrièrecluster:Marketing & Verkoop
Beroepsfamilie:Verkoop en gerelateerd
Beroepszone:Taakzone twee: enige voorbereiding vereist
Industrie:Detailhandel
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Belangrijkste taken

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Greet customers entering establishments.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Geef bonnen, terugbetalingen, tegoeden of wisselgeld uit aan klanten.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Issue trading stamps, and redeem food stamps and coupons.
  • Klanten helpen door informatie te verstrekken en hun klachten op te lossen.
  • Controleer de kassa's om er zeker van te zijn dat er voldoende contant geld beschikbaar is en dat ze op de juiste manier bemand zijn.
  • Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
  • Post charges against guests' or patients' accounts.
  • Compute and record totals of transactions.
  • Weigh items sold by weight to determine prices.
  • Sort, count, and wrap currency and coins.
  • Beantwoord vragen van klanten en geef informatie over procedures of beleid.
  • Beantwoord inkomende telefoongesprekken.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Request information or assistance, using paging systems.
  • Help customers find the location of products.
  • Compile and maintain non-monetary reports and records.
  • Supervise others and provide on-the-job training.
  • Sell tickets and other items to customers.
  • Assisteren bij taken in andere delen van de winkel, zoals het bewaken van paskamers of het inpakken en uitvoeren van artikelen van klanten.
  • Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Contante cheques voor klanten.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Offer customers carry-out service at the completion of transactions.

Vaardigheden

Servicegerichtheid
53%
Spreken
50%
Sociale perceptie
50%
Actief luisteren
50%
Coördinatie
44%
Begrijpend lezen
44%
Kritisch denken
44%
Wiskunde
41%
Tijdbeheer
41%
Toezicht
41%
Oordeel en besluitvorming
38%
Instrueren
35%
Overtuiging
35%
Onderhandeling
35%
Schrijven
28%
Systeemanalyse
25%
Beheer van personeelsmiddelen
25%
Actief leren
25%
Complexe probleemoplossing
25%
Systeemevaluatie
25%
Leerstrategieën
25%
Operationele monitoring
22%
Bediening en controle
13%
Beheer van financiële middelen
13%
Problemen oplossen
10%
Beheer van materiële hulpbronnen
10%
Analyse van kwaliteitscontrole
10%
Wetenschap
6%
Repareren
0%
Installatie
0%
Apparatuurselectie
0%
Programmering
0%
Operationele analyse
0%
Onderhoud van apparatuur
0%
Technologie ontwerp
0%

Kennis

Klant- en persoonlijke service
76%
Engelse taal
59%
Verkoop en marketing
52%
Wiskunde
47%
Administratie en Beheer
47%
Administratief
46%
Computers en elektronica
42%
Openbare veiligheid en beveiliging
41%
Recht en overheid
38%
Economie en boekhouding
35%
Onderwijs en opleiding
34%
Telecommunicatie
29%
Communicatie en media
27%
Personeel en Human Resources
27%
Vervoer
24%
Psychologie
23%
Productie en verwerking
21%
Vreemde taal
19%
Mechanisch
18%
Sociologie en antropologie
15%
Scheikunde
14%
Voedselproductie
13%
Techniek en Technologie
12%
Therapie en counseling
12%
Filosofie en theologie
11%
Geneeskunde en Tandheelkunde
11%
Bouw en Constructie
9%
Natuurkunde
9%
Geografie
8%
Ontwerp
8%
Biologie
2%
Geschiedenis en Archeologie
0%
Schone Kunsten
0%

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Bekwaamheden

Mondelinge expressie
63%
Mondeling begrip
63%
Dichtbij zicht
56%
Spraakhelderheid
53%
Schriftelijk begrip
53%
Probleemgevoeligheid
50%
Spraakherkenning
50%
Informatie Bestellen
50%
Tijd delen
47%
Selectieve aandacht
47%
Categorie Flexibiliteit
44%
Deductief redeneren
41%
Vingervaardigheid
41%
Inductief redeneren
41%
Memoriseren
41%
Nummerfaciliteit
41%
Arm-handstabiliteit
38%
Rompsterkte
38%
Handmatige behendigheid
38%
Perceptuele snelheid
35%
Wiskundig redeneren
35%
Schriftelijke expressie
35%
Controleprecisie
35%
Verre visie
28%
Omvang flexibiliteit
28%
Weerstand
28%
Statische sterkte
28%
Coördinatie van meerdere ledematen
28%
Visuele kleurdiscriminatie
28%
Dynamische kracht
25%
Gehoorgevoeligheid
25%
Auditieve aandacht
25%
Vloeiendheid van ideeën
25%
Flexibiliteit van sluiting
25%
Bruto lichaamsevenwicht
25%
Snelheid van sluiting
25%
Originaliteit
25%
Coördinatie van het brutolichaam
25%
Explosieve kracht
22%
Visualisatie
22%
Pols-vingersnelheid
19%
Reactieoriëntatie
19%
Reactietijd
13%
Dieptewaarneming
13%
Tariefcontrole
13%
Nachtzicht
0%
Geluidslokalisatie
0%
Perifere visie
0%
Ruimtelijke Oriëntatie
0%
Snelheid van beweging van ledematen
0%
Verblindingsgevoeligheid
0%
Dynamische flexibiliteit
0%

Werkactiviteiten

Informatie verkrijgen
80%
Optreden voor of rechtstreeks samenwerken met het publiek
76%
Het aangaan en onderhouden van interpersoonlijke relaties
53%
Communiceren met mensen buiten de organisatie
51%
Communiceren met supervisors, collega's of ondergeschikten
51%
Objecten, acties en gebeurtenissen identificeren
49%
Monitoring van processen, materialen of omgeving
48%
Werken met computers
47%
Beslissingen nemen en problemen oplossen
44%
Voorwerpen hanteren en verplaatsen
42%
Anderen trainen en onderwijzen
42%
Het uitvoeren van administratieve werkzaamheden
40%
Het uitvoeren van algemene fysieke activiteiten
40%
Relevante kennis bijwerken en gebruiken
39%
Informatie evalueren om naleving van normen te bepalen
39%
Het besturen van machines en processen
37%
Anderen verkopen of beïnvloeden
36%
Conflicten oplossen en onderhandelen met anderen
36%
Coachen en ontwikkelen van anderen
36%
Assisteren en zorgen voor anderen
36%
Werk organiseren, plannen en prioriteren
36%
Gegevens of informatie analyseren
34%
Informatie documenteren/opnemen
34%
Het beoordelen van de kwaliteiten van objecten, diensten of mensen
32%
Informatie verwerken
32%
Creatief denken
31%
Het geven van advies en advies aan anderen
30%
De betekenis van informatie voor anderen interpreteren
29%
Het coördineren van het werk en de activiteiten van anderen
29%
Toezicht houden op en controleren van hulpbronnen
29%
Teams ontwikkelen en bouwen
29%
Apparatuur, constructies of materialen inspecteren
26%
Het schatten van de kwantificeerbare kenmerken van producten, gebeurtenissen of informatie
25%
Plannen van werkzaamheden en activiteiten
24%
Organisatie-eenheden bemannen
24%
Begeleiden, aansturen en motiveren van ondergeschikten
23%
Doelstellingen en strategieën ontwikkelen
18%
Bedienen van voertuigen, gemechaniseerde apparaten of apparatuur
16%
Reparatie en onderhoud van elektronische apparatuur
13%
Het opstellen, opstellen en specificeren van technische apparaten, onderdelen en uitrusting
12%
Reparatie en onderhoud van mechanische apparatuur
9%

Werkcontext

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

99%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

89%

Telephone Conversations

How often do you have telephone conversations in this job?

88%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

78%

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

77%

Spend Time Standing

How much does this job require standing?

77%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

76%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

73%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

73%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

68%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

64%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

63%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

61%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

59%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

59%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

56%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

55%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

52%

Time Pressure

How often does this job require the worker to meet strict deadlines?

52%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

49%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

46%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

46%

E-Mail

How frequently does your job require you to use E-mail?

44%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

43%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

42%

Spend Time Walking or Running

How much does this job require walking or running?

40%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

36%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

32%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

31%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

30%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

30%

Written Letters and Memos

How frequently does your job require written letters and memos?

29%

Duration of Typical Work Week

Number of hours typically worked in one week.

28%

Spend Time Sitting

How much does this job require sitting?

25%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

23%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

23%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

22%

Degree of Automation

How automated is the job?

21%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

20%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

19%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

19%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

19%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

18%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

17%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

15%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

15%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

13%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

11%

Work Schedules

How regular are the work schedules for this job?

9%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

7%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

4%

Exposed to High Places

How often does this job require exposure to high places?

3%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

1%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

0%

Exposed to Radiation

How often does this job require exposure to radiation?

0%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

0%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

0%

Opleiding

High school diploma or equivalent

44%

Less than high school diploma

37%

Post-secondary certificate

9%

Interesses

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

84

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

44

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

30

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

29

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

0

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

0

Werkstijlen

Dependability
77%
Integrity
69%
Social Orientation
66%
Attention to Detail
64%
Cooperation
64%
Self-Control
50%
Optimism
49%
Empathy
44%
Sincerity
36%
Cautiousness
33%
Stress Tolerance
32%
Humility
28%
Adaptability
20%
Self-Confidence
19%
Perseverance
18%
Achievement Orientation
11%
Initiative
10%

Werkwaarden

Relationships
61%
Support
45%
Achievement
28%
Independence
28%
Working Conditions
20%
Recognition
17%

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