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11-1021.00 Perspectiva brillanteAprendizaje

Gerentes Generales y de Operaciones

Planificar, dirigir o coordinar las operaciones de organizaciones del sector público o privado, supervisando múltiples departamentos o ubicaciones. Los deberes y responsabilidades incluyen formular políticas, gestionar las operaciones diarias y planificar el uso de materiales y recursos humanos, pero son demasiado diversos y de naturaleza general para clasificarlos en cualquier área funcional de gestión o administración, como personal, compras o servicios administrativos. Generalmente gestiona a través de supervisores subordinados. Excluye Supervisores de Primera Línea.

Clúster profesional:Gestión y Emprendimiento
Familia laboral:Gestión
Zona de trabajo:Zona de trabajo cuatro: se necesita una preparación considerable
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Herramientas tecnológicas

Adobe Creative Cloud softwareAdobe PhotoshopAmazon Web Services AWS softwareApache HadoopApple macOSAtlassian ConfluenceAtlassian JIRAAutodesk AutoCADExtensible markup language XMLFacebookGoogle AnalyticsGoogle DocsHubSpot softwareIBM SPSS StatisticsIntuit QuickBooksKronos Workforce TimekeeperMarketo Marketing AutomationMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointYardi softwareMicrosoft WindowsOracle PeopleSoftMicrosoft ProjectMicrosoft SharePointRMicrosoft SQL ServerMicrosoft VisioSalesforce softwareMicrosoft Visual BasicMicrosoft Visual Basic for Applications VBAMicrosoft WordMozilla FirefoxAdobe AcrobatOracle DatabaseOracle Primavera Enterprise Project Portfolio ManagementTableauSAP softwareSASShell scriptSlackStructured query language SQLTeradata DatabaseThe MathWorks MATLAB

Tareas principales

  • Revise los estados financieros, los informes de ventas o actividades u otros datos de desempeño para medir la productividad o el logro de objetivos o para identificar áreas que necesitan una reducción de costos o una mejora del programa.
  • Dirigir y coordinar actividades de empresas o departamentos relacionados con la producción, fijación de precios, ventas o distribución de productos.
  • Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
  • Direct administrative activities directly related to making products or providing services.
  • Elaborar horarios de trabajo del personal y asignar tareas específicas.
  • Fijar precios o condiciones de crédito para bienes o servicios, con base en previsiones de demanda de los clientes.
  • Dirigir o coordinar actividades financieras o presupuestarias para financiar operaciones, maximizar inversiones o aumentar la eficiencia.
  • Realizar trabajos en el piso de ventas, como saludar o ayudar a los clientes, abastecer los estantes o hacer inventario.
  • Planificar o dirigir actividades, como promociones de ventas, que requieran coordinación con otros gerentes de departamento.
  • Realizar funciones de personal, tales como selección, capacitación o evaluación.
  • Establecer o implementar políticas, metas, objetivos o procedimientos departamentales junto con los miembros de la junta, funcionarios de la organización o miembros del personal.
  • Desarrollar o implementar estrategias de marketing de productos, incluidas campañas publicitarias o promociones de ventas.
  • Direct non-merchandising departments of businesses, such as advertising or purchasing.
  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
  • Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
  • Planifique diseños de tiendas o exhibidores de diseño.
  • Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.

Habilidades

Discurso
75%
Comprensión lectora
75%
Escucha activa
75%
Escucha
75%
Coordinación
72%
Pensamiento crítico
72%
Percepción social
69%
Gestión de Recursos de Personal
69%
Gestión del tiempo
66%
Persuasión
66%
Aprendizaje activo
66%
Resolución de problemas complejos
66%
Juicio y toma de decisiones
66%
Escribiendo
63%
Negociación
63%
Orientación al servicio
56%
Gestión de Recursos Materiales
53%
Análisis de sistemas
53%
Evaluación de sistemas
53%
Instruir
50%
Gestión de Recursos Financieros
50%
Estrategias de aprendizaje
50%
Matemáticas
41%
Análisis de operaciones
38%
Análisis de control de calidad
35%
Monitoreo de Operaciones
31%
Operación y Control
22%
Solución de problemas
19%
Programación
13%
Ciencia
13%
Diseño de tecnología
13%
Reparando
0%
Instalación
0%
Selección de equipo
0%
Mantenimiento de equipos
0%

Conocimiento

Administración y Gestión
81%
Servicio personalizado y al cliente
79%
Idioma en Inglés
68%
Producción y procesamiento
64%
Matemáticas
63%
Personal y Recursos Humanos
61%
Administrativo
55%
Economía y Contabilidad
55%
Ventas y marketing
50%
Ingeniería y Tecnología
48%
Mecánico
46%
Educación y formación
45%
Seguridad pública y protección
44%
Computadoras y Electrónica
42%
Ley y gobierno
39%
Psicología
38%
Comunicaciones y Medios
35%
Diseño
33%
Transporte
30%
Edificación y Construcción
30%
Física
25%
Sociología y Antropología
23%
Química
23%
Telecomunicaciones
21%
Terapia y Consejería
15%
Geografía
12%
Lengua extranjera
10%
Historia y Arqueología
9%
Producción de alimentos
8%
Bellas artes
7%
Filosofía y Teología
6%
Medicina y Odontología
5%
Biología
5%

Crear un currículum para Gerentes Generales y de Operaciones

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Capacidades

Expresión oral
75%
Comprensión oral
75%
Comprensión escrita
75%
expresión escrita
75%
Claridad del habla
72%
Razonamiento deductivo
72%
Sensibilidad al problema
72%
Reconocimiento de voz
66%
Visión cercana
63%
Razonamiento inductivo
63%
Pedido de información
63%
Flexibilidad de categoría
60%
Fluidez de ideas
56%
Originalidad
53%
Razonamiento matemático
47%
Atención selectiva
47%
Número de instalación
47%
Visualización
44%
Tiempo compartido
44%
Visión lejana
41%
Flexibilidad de cierre
41%
Velocidad de percepción
35%
Velocidad de cierre
35%
Memorización
31%
Atención auditiva
28%
Fuerza del tronco
28%
Percepción de profundidad
22%
Discriminación visual del color
22%
Velocidad muñeca-dedo
19%
Sensibilidad auditiva
19%
Tiempo de reacción
16%
Estabilidad brazo-mano
16%
Aguante
16%
Fuerza estática
13%
Destreza de los dedos
13%
Coordinación de múltiples extremidades
13%
Orientación espacial
13%
Destreza manual
13%
Coordinación corporal bruta
13%
Fuerza explosiva
10%
Equilibrio corporal bruto
10%
Localización de sonido
6%
Flexibilidad de extensión
6%
Visión periférica
6%
Precisión de control
3%
Visión nocturna
3%
Fuerza dinámica
3%
Velocidad de movimiento de las extremidades
0%
Sensibilidad al deslumbramiento
0%
Control de tarifas
0%
Flexibilidad dinámica
0%
Orientación de respuesta
0%

Actividades laborales

Trabajar con computadoras
87%
Obtener información
86%
Comunicarse con supervisores, compañeros o subordinados
84%
Tomar decisiones y resolver problemas
83%
Establecer y mantener relaciones interpersonales
82%
Identificación de objetos, acciones y eventos
81%
Organizar, planificar y priorizar el trabajo
80%
Guiar, dirigir y motivar a los subordinados
80%
Juzgar las cualidades de objetos, servicios o personas
78%
Procesamiento de información
77%
Analizar datos o información
76%
Coordinar el trabajo y las actividades de otros
75%
Documentar/Registrar información
74%
Entrenar y desarrollar a otros
73%
Monitoreo de procesos, materiales o entorno
73%
Seguimiento y control de recursos
72%
Resolver conflictos y negociar con otros
72%
Desarrollar objetivos y estrategias
71%
Programación de trabajo y actividades
70%
Actualización y uso de conocimientos relevantes
70%
Desarrollar y construir equipos
70%
Interpretar el significado de la información para otros
68%
Pensar creativamente
68%
Unidades organizativas de dotación de personal
68%
Proporcionar consultas y consejos a otros
67%
Vender o influir en otros
65%
Evaluación de información para determinar el cumplimiento de las normas
65%
Comunicarse con personas ajenas a la organización
64%
Realizar actividades administrativas
60%
Capacitar y enseñar a otros
60%
Estimación de las características cuantificables de productos, eventos o información
56%
Ayudar y cuidar a los demás
51%
Inspección de equipos, estructuras o materiales
41%
Actuar o trabajar directamente con el público
39%
Realizar actividades físicas generales
28%
Redacción, diseño y especificación de dispositivos, piezas y equipos técnicos
28%
Control de máquinas y procesos
27%
Manipulación y movimiento de objetos
25%
Operar vehículos, dispositivos mecanizados o equipos
23%
Reparación y mantenimiento de equipos electrónicos.
22%
Reparación y mantenimiento de equipos mecánicos.
21%

Contexto laboral

Frequency of Decision Making

How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

98%

E-Mail

How frequently does your job require you to use E-mail?

97%

Face-to-Face Discussions with Individuals and Within Teams

How frequently does your job require face-to-face discussions with individuals and within teams?

97%

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

95%

Telephone Conversations

How often do you have telephone conversations in this job?

94%

Determine Tasks, Priorities and Goals

How much freedom does the worker have in determining the tasks, priorities, or goals of the job?

93%

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

91%

Work With or Contribute to a Work Group or Team

How important is it to work with or contribute to a work group or team in this job?

91%

Health and Safety of Other Workers

How much responsibility is there for the health and safety of others in this job?

89%

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

88%

Coordinate or Lead Others in Accomplishing Work Activities

How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?

87%

Deal With External Customers or the Public in General

How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?

87%

Duration of Typical Work Week

Number of hours typically worked in one week.

85%

Indoors, Environmentally Controlled

How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?

85%

Work Outcomes and Results of Other Workers

How responsible is the worker for work outcomes and results of other workers?

83%

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

81%

Time Pressure

How often does this job require the worker to meet strict deadlines?

77%

Written Letters and Memos

How frequently does your job require written letters and memos?

75%

In an Enclosed Vehicle or Operate Enclosed Equipment

How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?

62%

Conflict Situations

How frequently are there conflict situations the employee has to face in this job?

59%

Level of Competition

To what extent does this job require the worker to compete or to be aware of competitive pressures?

59%

Dealing With Unpleasant, Angry, or Discourteous People

How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

56%

Physical Proximity

To what extent does this job require the worker to perform job tasks physically close to other people?

55%

Importance of Repeating Same Tasks

How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?

53%

Spend Time Sitting

How much does this job require sitting?

52%

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?

52%

Outdoors, Exposed to All Weather Conditions

How often does this job require working outdoors, exposed to all weather conditions?

48%

Spend Time Standing

How much does this job require standing?

48%

Consequence of Error

How serious would the result usually be if the worker made a mistake that was not easily correctable?

38%

Spend Time Walking or Running

How much does this job require walking or running?

38%

Public Speaking

How frequently does your job require public speaking (one speaker with an audience)?

37%

Spend Time Making Repetitive Motions

How much does this job require making repetitive motions?

36%

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

36%

Degree of Automation

How automated is the job?

33%

Exposed to Very Hot or Cold Temperatures

How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?

33%

Indoors, Not Environmentally Controlled

How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?

28%

Spend Time Bending or Twisting Your Body

How much does this job require bending or twisting your body?

24%

In an Open Vehicle or Operating Equipment

How often does this job require working in an open vehicle or operating equipment (like a tractor)?

23%

Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

20%

Outdoors, Under Cover

How often does this job require working outdoors, under cover (like in an open shed)?

20%

Spend Time Kneeling, Crouching, Stooping, or Crawling

How much does this job require kneeling, crouching, stooping or crawling?

20%

Dealing with Violent or Physically Aggressive People

How frequently does this job require the worker to deal with physical aggression of violent individuals?

16%

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

16%

Exposed to Extremely Bright or Inadequate Lighting Conditions

How often does this job require working in extremely bright or inadequate lighting conditions?

16%

Exposed to Minor Burns, Cuts, Bites, or Stings

How often does this job require exposure to minor burns, cuts, bites, or stings?

14%

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

9%

Exposed to Hazardous Equipment

How often does this job require exposure to hazardous equipment?

9%

Exposed to High Places

How often does this job require exposure to high places?

8%

Spend Time Climbing Ladders, Scaffolds, or Poles

How much does this job require climbing ladders, scaffolds, poles, etc.?

8%

Work Schedules

How regular are the work schedules for this job?

8%

Exposed to Cramped Work Space, Awkward Positions

How often does this job require working in cramped work spaces that requires getting into awkward positions?

5%

Exposed to Disease or Infections

How often does this job require exposure to disease/infections?

5%

Pace Determined by Speed of Equipment

How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

5%

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

5%

Spend Time Keeping or Regaining Balance

How much does this job require keeping or regaining your balance?

4%

Exposed to Whole Body Vibration

How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?

1%

Exposed to Radiation

How often does this job require exposure to radiation?

0%

Educación

High school diploma or equivalent

29%

Bachelor's degree

27%

Some college, no degree

22%

Intereses

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertis

99

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or hum

72

Social

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

40

Investigative

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the f

23

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, t

20

Artistic

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts,

5

Estilos de trabajo

Leadership Orientation
98%
Dependability
88%
Integrity
84%
Achievement Orientation
79%
Self-Confidence
76%
Initiative
74%
Perseverance
73%
Self-Control
71%
Adaptability
68%
Social Orientation
66%
Stress Tolerance
66%
Cooperation
61%
Attention to Detail
58%
Tolerance for Ambiguity
55%
Innovation
53%
Intellectual Curiosity
48%
Optimism
46%
Cautiousness
44%
Empathy
41%
Sincerity
31%
Humility
4%

Valores laborales

Relationships
89%
Independence
83%
Working Conditions
83%
Recognition
78%
Achievement
72%
Support
61%

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